Boots National Account Manager

We're looking for a National Account Manager to look after Boots for a well established H&B business. The position is responsible for managing and developing the Boots relationships across various categories as part of a wider Boots team.

The role requires working collaboratively across functions to deliver revenue, profitability, and growth objectives while supporting operational excellence. Regular travel for in-person engagement is a key aspect of this role.

Key Responsibilities:

Customer Relationship Management

– Build strong, professional relationships with key contacts across customer teams, including commercial, category, finance, logistics, and operations.

– Position the company as a trusted partner and strategic supplier in the eyes of the customer.

– Serve as a key point of contact, providing detailed insights into customer priorities and competitive activity.

– Deliver robust financial and sales performance analyses to inform decision-making.

Strategic Account Planning

– Develop comprehensive account plans to align with broader business goals.

– Utilise scenario planning to support agile and informed commercial decisions.

– Ensure strategies are executed effectively and aligned with brand objectives.

Category & Shopper Insights

– Leverage available data to uncover opportunities for growth in customer categories.

– Analyse shopper behaviour to guide category-specific initiatives and proposals.

– Advocate for the inclusion of company products in customer category strategies.

Execution & Operational Delivery

– Oversee the end-to-end execution of campaigns and commercial activities, ensuring objectives are met.

– Ensure all commercial agreements and pricing are accurate and well-documented.

– Collaborate with supply chain teams to streamline processes and address potential issues proactively.

– Maintain high standards of administrative efficiency to minimize operational challenges.

Ideal Experience:

• Minimum 2 years experience looking after Boots.
• Demonstrated experience in creating and implementing account-specific Joint Business Plans (JBPs).
• Experience working with market and sales data (e.g., Nielsen, IRI, EPOS) to develop actionable insights.
• Proven ability to expand business opportunities and exceed commercial objectives.
• Knowledge of negotiation tactics and category management principles is advantageous.
• Strong analytical skills with a clear understanding of financial metrics, including ROI, sales modelling, and promotional analysis.
• Familiarity with web-based tools and retailer platforms for data extraction and analysis.
• Exceptional communication, negotiation, and relationship management skills.
• Self-motivated, with the ability to work independently and meet deadlines effectively.

Remuneration:

• £55,000 Base salary
• 10% Annual bonus
• Company car
• 25 days annual leave plus bank holidays
• Healthcare
• Pension
• Additional perks

If this sounds like a role well suited to your experience and requirements, please apply and someone will be in touch to discuss your application.