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- Tasks: Manage customer service, resource coordination, and event logistics in a dynamic environment.
- Company: Join STL, a leader in business training since 1992, located at Limehouse Marina, London.
- Benefits: Enjoy hybrid working, competitive salary, and top-notch training opportunities.
- Why this job: This role offers growth potential towards senior management and a chance to make an impact.
- Qualifications: Experience in a fast-paced role, strong communication skills, and proficiency in MS Office required.
- Other info: Ideal for those ready to embrace challenges and develop their career in a supportive culture.
The predicted salary is between 29000 - 35000 £ per year.
Sales Support Manager
£34k to £40k negotiable per annum PAYE, negotiable based on experience
Full-time, permanent, 9 am-5 pm
Hybrid working, London E14
Are you frustrated in your current role, been overpromised to and under-delivered, seeking a new challenge and growth opportunity? Look no further!
Ready for a fresh start and eager to break free from your current constraints? We're searching for a reliable Sales Support Manager to join our learning and development solutions company, nestled at Limehouse Marina, Canary Wharf, London (E14). With stunning Thames views and easy DLR and c2c access, our office is both inspiring and convenient.
In this pivotal role, you'll collaborate closely with key stakeholders, delivering top-notch solutions to our esteemed client base. This is more than a job; it's a growth opportunity with a path to senior management.
As a Sales Support Manager, you'll handle customer service, resource management, and event coordination, supported by your excellent organisational and administrative skills. Ideally, you have experience in a similar fast-paced role.
We seek a professional ready to grow their career. You must work both independently and as part of our dynamic team.
Our culture supports you with top-notch training.
STL, a leader in business training since 1992, offers stability and a rewarding work environment. Our client base ranges from FTSE 100/Fortune 500 to SMEs and public and third sectors.
Role:
– Liaise between sales, training, and clients for training delivery.
– Respond swiftly to internal and external inquiries.
– Resolve complex customer issues.
– Coordinate resources for training events.
– Assess customer feedback and escalate issues proactively.
– Collaborate on commercial priorities.
– Support the sales process.
Responsibilities:
– Handle daily administrative tasks, including order processing and customer onboarding.
– Manage training logistics and company events.
– Oversee training schedules and reporting.
– Manage call handling and customer inquiries.
– Utilise reporting tools effectively.
– Supporting the training team.
Requirements:
– Management experience is advantageous.
– Strong prioritisation and multitasking skills.
– Be coachable, open and willing to grow whilst taking on additional responsibilities on your development path.
– Strong communicator.
– Proficiency in MS Office and CRM systems.
– Excellent phone etiquette and rapport-building skills.
– Eligibility to work in the UK.
Ready to leave frustration behind and embrace a challenging role that values your abilities? Apply now for the Sales Support Manager position.
At STL, we're committed to excellence and continuous improvement. Join us on this exciting journey towards professional and personal fulfilment.
Sales Support Manager employer: -STL-
Contact Detail:
-STL- Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Manager
✨Tip Number 1
Familiarize yourself with the learning and development industry. Understanding the key players, trends, and challenges will help you speak confidently about how you can contribute to our team.
✨Tip Number 2
Network with professionals in similar roles or industries. Attend relevant events or webinars to connect with potential colleagues and gain insights into what makes a successful Sales Support Manager.
✨Tip Number 3
Prepare to discuss your experience with customer service and resource management. Be ready to share specific examples of how you've resolved complex issues or improved processes in previous roles.
✨Tip Number 4
Showcase your organizational skills by discussing any tools or methods you use to manage tasks and priorities effectively. Highlighting your proficiency in MS Office and CRM systems will also be beneficial.
We think you need these skills to ace Sales Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support, customer service, and event coordination. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the responsibilities listed, such as managing training logistics or resolving customer issues.
Highlight Your Skills: Emphasize your strong organizational, multitasking, and communication skills. Provide examples of how you've successfully managed similar tasks in previous roles to show you can thrive in a fast-paced environment.
Show Enthusiasm for Growth: Express your eagerness to grow within the company. Mention your willingness to take on additional responsibilities and how you align with STL's commitment to excellence and continuous improvement.
How to prepare for a job interview at -STL-
✨Showcase Your Organisational Skills
As a Sales Support Manager, you'll need to demonstrate your excellent organisational abilities. Prepare examples of how you've successfully managed multiple tasks or events in the past, highlighting your prioritisation and multitasking skills.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've resolved complex customer issues and built rapport with clients in previous positions.
✨Demonstrate Your Coachability
The company values growth and development. Be prepared to discuss times when you've embraced feedback and taken on new responsibilities. Show that you're open to learning and evolving in your career.
✨Familiarise Yourself with Their Client Base
Understanding the company's diverse client base, from FTSE 100 to SMEs, can set you apart. Research their services and be ready to discuss how you can contribute to their success in supporting these clients.
