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- Tasks: Lead technical services for upscale hotels, ensuring architectural excellence and sustainability.
- Company: Join SH Hotels & Resorts, a leader in luxury hospitality with a focus on sustainability.
- Benefits: Enjoy a collaborative work environment and the chance to make a real impact on sustainability.
- Why this job: Be part of a passionate team dedicated to creating memorable guest experiences while protecting our planet.
- Qualifications: 3+ years in hospitality or real estate, detail-oriented, and a passion for sustainable building.
- Other info: LEED certification preferred; flexibility for a 24-hour operation is essential.
The predicted salary is between 43200 - 72000 £ per year.
OUR COMPANY
SH Hotels and Resorts management company operates upscale, lifestyle, and luxury 1 Hotels, Baccarat Hotels, Treehouse Hotels and SH Collection properties. Every day, over 2,000+ team members work together in synergy to create impactful memories by offering an unrivalled level of service and create a sense of feeling at home for our guests at our hotels.
Our success is driven by our passionate, skillful team members who embody the SH Hotels & Resorts core values; we share a common goal to protect our earth, and to love the people who inhabit it. Our mission to find talent is simple. We seek to hire thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve our fundamental cause – do all the good we can.
OUR OPPORTUNITY
SH Hotels & Resorts is seeking an innovative and technically skilled leader to join our team as the Regional Director, Technical Services. This role is essential in ensuring architectural excellence, sustainability integration, and compliance with SH Design and Technical Standards across our EMEA properties. The ideal candidate is a detail-oriented project manager who excels at executing Technical Services Agreements (TSA) in collaboration with property owners, consultants, and development teams.
Here’s what we’re currently looking for: Regional Director, Technical Services.
Some of the highlights of experience we’re looking for:
1. Brand Representative for Assigned Projects
- Serve as the primary SH contact for select projects, managing Technical Services Agreements (TSA) per SOP guidelines.
- Oversee TSA meetings with owners, architects, and contractors from project kickoff to construction.
- Coordinate internal document reviews and ensure milestone deliverables are met.
- Provide technical guidance on drawing submissions and specifications.
- Act as the technical lead for internal and external disciplines, including MEP, technology, surveillance, landscaping, lighting, multimedia, kitchen, and laundry consultants.
- Collaborate closely with Interior Design and Food & Beverage teams.
2. Architecture & Sustainability Contribution
- Review and provide input on architectural, building system, and LEED Silver sustainability requirements.
- Support contract evaluations and strategize deviations with the executive team.
- Implement sustainability initiatives to optimize SH Hotels’ carbon footprint.
- Develop reports and recommendations for sustainable building solutions.
- Identify cost-effective, innovative solutions to enhance sustainability without compromising quality.
3. Project Management (During Construction)
- Oversee the construction phase, ensuring alignment with brand standards and project goals.
- Provide regular budget, schedule, and program updates to SH Executive Team.
- Manage submittals, material samples, and routine site walk-throughs with action reports.
- Support punch list resolution, commissioning verification, and final documentation.
4. Standards Management
- Maintain and update all Architecture & Construction Design Standards.
- Oversee content for key standard divisions, including:
- Architectural Design
- TSA Process Documents
- Mechanical, Electrical & Plumbing (MEP)
- Life & Fire Safety
- Technology & Sustainability Guidelines
5. Sustainability Leadership
- Advocate for LEED Silver certification across projects.
- Conduct sustainability workshops and assist owners in defining project sustainability goals.
- Oversee LEED submittals and technical analysis to maximize energy savings.
- Guide hotels in ongoing green operations, including waste reduction, energy efficiency, and sustainable procurement.
- Ensure compliance with Energy Star Portfolio Manager for energy tracking.
- Evaluate carbon offset programs and bulk purchasing agreements for renewable energy.
- Manage sustainability reporting, including carbon and waste tracking across properties.
Must-Have’s and Nice to Have’s
- Passionate about sustainable building and a minimum of 3 years of similar work experience.
- Experience working in the hospitality, real estate development, or luxury brand sectors.
- A post-secondary diploma or degree would be a plus.
- Precise, organized and detail oriented.
- LEED certification and understanding of sustainable design – preferred.
- Solid working proficiency with Bluebeam, MS Project and MS Office Suite.
- Proficiency in building codes, regulations, and standards including IBC, IFC, and NFPA
- Possess the ability to perform under pressure in a fast-paced environment continually assessing priorities and acting quickly with a sense of urgency
- Excels at communication, both verbal and written.
- Is flexible and willing to meet the demands of a 24-hour operation
- Exceptional interpersonal skills, including teamwork, facilitation, and negotiation
Regional Director, Technical Services employer: SH Hotels & Resorts
Contact Detail:
SH Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Director, Technical Services
✨Tip Number 1
Familiarize yourself with SH Hotels & Resorts' core values and mission. Show how your personal values align with their commitment to sustainability and exceptional service during your interactions.
✨Tip Number 2
Highlight your experience in managing Technical Services Agreements (TSA) and your ability to collaborate with various stakeholders. Be prepared to discuss specific projects where you successfully coordinated between owners, architects, and contractors.
✨Tip Number 3
Demonstrate your knowledge of LEED certification and sustainable building practices. Share examples of how you've implemented sustainability initiatives in past projects to optimize energy efficiency and reduce carbon footprints.
✨Tip Number 4
Prepare to discuss your project management skills, especially in the construction phase. Be ready to provide insights on how you ensure alignment with brand standards and manage budgets and schedules effectively.
We think you need these skills to ace Regional Director, Technical Services
Some tips for your application 🫡
Understand the Company Values: Before you start writing your application, take some time to understand SH Hotels & Resorts' core values. Highlight how your personal values align with their mission to protect the earth and care for people in your cover letter.
Tailor Your Experience: Make sure to tailor your CV and cover letter to emphasize your experience in project management, sustainability, and technical services. Use specific examples that demonstrate your ability to manage Technical Services Agreements and lead projects effectively.
Showcase Your Technical Skills: In your application, clearly outline your technical skills and experience with architectural design, LEED certification, and sustainability initiatives. Mention any relevant software proficiency, such as Bluebeam or MS Project, to strengthen your candidacy.
Highlight Communication Skills: Since the role requires excellent communication skills, provide examples of how you've successfully collaborated with diverse teams, facilitated meetings, or negotiated with stakeholders in your previous roles. This will show that you can thrive in a fast-paced environment.
How to prepare for a job interview at SH Hotels & Resorts
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Technical Services Agreements (TSA) and how you've managed similar projects in the past. Highlight specific examples where you provided technical guidance and collaborated with various stakeholders.
✨Emphasize Sustainability Initiatives
Since sustainability is a core value for SH Hotels & Resorts, come ready to share your insights on sustainable building practices. Discuss any previous projects where you implemented LEED standards or other eco-friendly initiatives.
✨Demonstrate Project Management Skills
Prepare to talk about your project management experience, especially during the construction phase. Be ready to explain how you ensure alignment with brand standards and manage budgets and schedules effectively.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Be ready to discuss how you handle negotiations and facilitate teamwork among diverse groups.
