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- Tasks: Lead technical services for upscale hotels, ensuring architectural excellence and sustainability.
- Company: Join SH Hotels & Resorts, a leader in luxury hospitality with a focus on sustainability.
- Benefits: Enjoy a collaborative culture, opportunities for growth, and a commitment to environmental responsibility.
- Why this job: Make a real impact in hospitality while working with passionate teams dedicated to sustainability.
- Qualifications: 3+ years in technical services, hospitality experience preferred; LEED certification is a plus.
- Other info: Flexible hours in a dynamic environment; perfect for those who thrive under pressure.
The predicted salary is between 54000 - 84000 £ per year.
OUR COMPANY
SH Hotels and Resorts management company operates upscale, lifestyle, and luxury 1 Hotels, Baccarat Hotels, Treehouse Hotels and SH Collection properties. Every day, over 2,000+ team members work together in synergy to create impactful memories by offering an unrivalled level of service and create a sense of feeling at home for our guests at our hotels.
Our success is driven by our passionate, skillful team members who embody the SH Hotels & Resorts core values; we share a common goal to protect our earth, and to love the people who inhabit it. Our mission to find talent is simple. We seek to hire thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve our fundamental cause – do all the good we can.
OUR OPPORTUNITY
SH Hotels & Resorts is seeking an innovative and technically skilled leader to join our team as the Regional Director, Technical Services. This role is essential in ensuring architectural excellence, sustainability integration, and compliance with SH Design and Technical Standards across our EMEA properties. The ideal candidate is a detail-oriented project manager who excels at executing Technical Services Agreements (TSA) in collaboration with property owners, consultants, and development teams.
Here’s what we’re currently looking for: Regional Director, Technical Services.
Some of the highlights of experience we’re looking for:
1. Brand Representative for Assigned Projects
- Serve as the primary SH contact for select projects, managing Technical Services Agreements (TSA) per SOP guidelines.
- Oversee TSA meetings with owners, architects, and contractors from project kickoff to construction.
- Coordinate internal document reviews and ensure milestone deliverables are met.
- Provide technical guidance on drawing submissions and specifications.
- Act as the technical lead for internal and external disciplines, including MEP, technology, surveillance, landscaping, lighting, multimedia, kitchen, and laundry consultants.
- Collaborate closely with Interior Design and Food & Beverage teams.
2. Architecture & Sustainability Contribution
- Review and provide input on architectural, building system, and LEED Silver sustainability requirements.
- Support contract evaluations and strategize deviations with the executive team.
- Implement sustainability initiatives to optimize SH Hotels’ carbon footprint.
- Develop reports and recommendations for sustainable building solutions.
- Identify cost-effective, innovative solutions to enhance sustainability without compromising quality.
3. Project Management (During Construction)
- Oversee the construction phase, ensuring alignment with brand standards and project goals.
- Provide regular budget, schedule, and program updates to SH Executive Team.
- Manage submittals, material samples, and routine site walk-throughs with action reports.
- Support punch list resolution, commissioning verification, and final documentation.
4. Standards Management
- Maintain and update all Architecture & Construction Design Standards.
- Oversee content for key standard divisions, including:
- Architectural Design
- TSA Process Documents
- Mechanical, Electrical & Plumbing (MEP)
- Life & Fire Safety
- Technology & Sustainability Guidelines
5. Sustainability Leadership
- Advocate for LEED Silver certification across projects.
- Conduct sustainability workshops and assist owners in defining project sustainability goals.
- Oversee LEED submittals and technical analysis to maximize energy savings.
- Guide hotels in ongoing green operations, including waste reduction, energy efficiency, and sustainable procurement.
- Ensure compliance with Energy Star Portfolio Manager for energy tracking.
- Evaluate carbon offset programs and bulk purchasing agreements for renewable energy.
- Manage sustainability reporting, including carbon and waste tracking across properties.
Must-Have’s and Nice to Have’s
- Passionate about sustainable building and a minimum of 3 years of similar work experience.
- Experience working in the hospitality, real estate development, or luxury brand sectors.
- A post-secondary diploma or degree would be a plus.
- Precise, organized and detail oriented.
- LEED certification and understanding of sustainable design – preferred.
- Solid working proficiency with Bluebeam, MS Project and MS Office Suite.
- Proficiency in building codes, regulations, and standards including IBC, IFC, and NFPA
- Possess the ability to perform under pressure in a fast-paced environment continually assessing priorities and acting quickly with a sense of urgency
- Excels at communication, both verbal and written.
- Is flexible and willing to meet the demands of a 24-hour operation
- Exceptional interpersonal skills, including teamwork, facilitation, and negotiation
Regional Director, Technical Services employer: SH Hotels & Resorts
Contact Detail:
SH Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Director, Technical Services
✨Tip Number 1
Familiarize yourself with SH Hotels & Resorts' core values and mission. Show how your personal values align with their commitment to sustainability and exceptional service during your interactions.
✨Tip Number 2
Highlight your experience in managing Technical Services Agreements (TSA) and your ability to collaborate with various stakeholders. Be prepared to discuss specific projects where you successfully coordinated between owners, architects, and contractors.
✨Tip Number 3
Demonstrate your knowledge of LEED certification and sustainable building practices. Share examples of how you've implemented sustainability initiatives in past projects to optimize energy efficiency and reduce carbon footprints.
✨Tip Number 4
Prepare to discuss your project management skills, especially in the construction phase. Be ready to provide insights on how you ensure alignment with brand standards and manage budgets and schedules effectively.
We think you need these skills to ace Regional Director, Technical Services
Some tips for your application 🫡
Understand the Company Values: Before you start writing your application, take some time to understand SH Hotels & Resorts' core values. Highlight how your personal values align with their mission to protect the earth and care for people in your cover letter.
Tailor Your CV: Make sure your CV reflects your experience in project management, sustainability, and technical services. Use specific examples that demonstrate your ability to manage Technical Services Agreements and lead projects effectively.
Craft a Compelling Cover Letter: In your cover letter, emphasize your passion for sustainable building and your experience in the hospitality or luxury brand sectors. Mention any relevant certifications, like LEED, and how they can contribute to SH Hotels & Resorts' goals.
Showcase Communication Skills: Since the role requires excellent communication skills, ensure your application is well-written and free of errors. Use clear and concise language to convey your ideas and experiences, demonstrating your ability to communicate effectively in a professional setting.
How to prepare for a job interview at SH Hotels & Resorts
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for sustainable building practices during the interview. Share specific examples of how you've implemented sustainability initiatives in past projects, and be prepared to discuss your understanding of LEED certification and its importance in the hospitality industry.
✨Demonstrate Project Management Skills
Highlight your experience in managing Technical Services Agreements and overseeing construction phases. Be ready to discuss how you ensure alignment with brand standards and project goals, and provide examples of how you've successfully navigated challenges in previous roles.
✨Communicate Effectively
Since this role requires excellent communication skills, practice articulating your thoughts clearly and concisely. Prepare to discuss how you collaborate with various teams, including architects, contractors, and internal departments, to achieve project objectives.
✨Prepare for Technical Questions
Expect to answer technical questions related to architectural design, building codes, and sustainability guidelines. Brush up on your knowledge of MEP systems, energy efficiency, and the latest trends in sustainable design to demonstrate your expertise.
