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- Tasks: Lead the housekeeping team to maintain high cleanliness standards and manage daily operations.
- Company: Soho Farmhouse is a stunning countryside retreat offering luxury accommodation and exceptional dining experiences.
- Benefits: Enjoy weekly pay, team meals, discounts, health plans, and exclusive training opportunities.
- Why this job: Join a vibrant team in a beautiful setting, with opportunities for personal and professional growth.
- Qualifications: 3-5 years of housekeeping experience, strong interpersonal skills, and attention to detail required.
- Other info: Flexible working hours with subsidised transport options available.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Housekeeping Supervisor
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Soho Farmhouse…
Surrounded by 100 acres of Oxfordshire countryside, Soho Farmhouse is a destination for food and drink, wellness and outdoor activities. Two hours' drive or a short train from London, we have 114 bedrooms, including cabins, huts and farmhouse bedrooms to stay in, a state-of-the-art gym, Cowshed Spa, an indoor and outdoor pool and cinema. We have multiple food and beverage outlets on site, The Main Barn is the central hub, serving the club menu all day. On the mezzanine, Comfy Farm has sofas and an open fire place, while Fancy Farm is a more formal setting for lunch or dinner. There is also Pen Yen for Japanese izakaya-style dishes from the robata grill, bind and sashimi, and Blake's Kitchen for fresh bread, sausage rolls and cinnamon buns. Finally, there is The Little Bell, a local favourite, for nose-to-tail cooking and natural wine.
The Role…
We are seeking an experienced Housekeeping Supervisor to join our team at Soho Farmhouse (OX7 4JS). We are looking for a passionate and experienced Housekeeping Supervisor to work with our fantastic Housekeeping team. As Housekeeping Supervisor, you'll lead the housekeeping team ensuring they comply with high standards of cleanliness and sanitation protocol within the rooms and public areas.
Main Duties…
- To assign Housekeeping Attendants sections and prepare daily work sheets.
- To support the completion of all annual and mid-year team performance reviews.
- To assist in the selection process for new team members when necessary
- To supervise daily Housekeeping shift operations and ensure compliance with all housekeeping policies, standards and procedures.
- To, when necessary, be "hands-on" and service rooms or public areas and cover the evening housekeeper shift as required.
- To check accommodation and public areas daily, to ensure cleanliness is of the required standard
- To ensure the department has proper supplies, equipment and uniform
- To act as a liaison to coordinate the efforts of Housekeeping, Maintenance, Front Office and Laundry
- Training, scheduling, evaluating, disciplining, motivating and coaching employees
- To regularly inspect all fixtures, fittings and appliances ensuring they are of the required standard and recommend any actions to be taken
What we are looking for…
- Up to 3-5 years' experience in housekeeping
- Excellent interpersonal skills and ability to build relationships (internal and external)
- Strong attention to details
- Excellent customer service
- Fluent in English
- Organised and reliable
- Ability to work and maximize relationships within a diverse team
Expected working hours for a Housekeeping Supervisor:
- Varying shift times across the seven days, to include working evenings, weekends, opens & closes
- Average hours 30 hours per week
Subsidised transport rate offered from: Chipping Norton (OX7) & Banbury (OX15 & OX16)
AMRT1_UKCT
Contact Detail:
Soho House & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the specific standards and protocols of housekeeping at Soho Farmhouse. Understanding their unique approach to cleanliness and customer service will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Highlight your leadership skills and experience in managing a team. Be prepared to share examples of how you've successfully motivated and trained staff in previous roles, as this is crucial for the Housekeeping Supervisor position.
✨Tip Number 3
Network with current or former employees of Soho Farmhouse if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Demonstrate your attention to detail by preparing questions about their housekeeping operations. This shows your genuine interest in the role and your proactive approach to understanding their needs.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and supervisory roles. Emphasise your attention to detail, customer service skills, and any specific achievements in previous positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention why you want to work at Soho Farmhouse specifically and how your skills align with their values and standards.
Highlight Relevant Experience: In your application, clearly outline your 3-5 years of housekeeping experience. Include specific examples of how you've led teams, maintained high cleanliness standards, and handled any challenges in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Housekeeping Supervisor.
How to prepare for a job interview at Soho House & Co.
✨Show Your Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team. Be prepared to discuss your previous experience in managing teams, how you motivate staff, and any specific examples of how you've handled challenges in a supervisory role.
✨Demonstrate Attention to Detail
This role requires a keen eye for cleanliness and organisation. During the interview, highlight your attention to detail by sharing examples of how you've ensured high standards in previous housekeeping roles or similar positions.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios such as dealing with a dissatisfied guest or managing a busy shift. Think about how you would handle these situations effectively.
✨Know the Company Culture
Familiarise yourself with Soho Farmhouse's values and culture. Be ready to explain why you want to work there and how you align with their commitment to high standards and customer service.
