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For Companies At a Glance
- Tasks: Engage customers over the phone, promote products, and book appointments for the sales team.
- Company: Join TWC Frames, a top home improvement company known for quality windows and doors.
- Benefits: Enjoy performance bonuses, comprehensive training, and career advancement opportunities.
- Why this job: Be part of a dynamic team where your sales success is celebrated and rewarded.
- Qualifications: Self-motivated with great communication skills; sales experience is a plus but not required.
- Other info: Full training provided; perfect for those eager to kickstart their sales career.
The predicted salary is between 28800 - 43200 £ per year.
Are you a driven and confident individual with a passion for sales? Do you excel in a fast-paced environment where your success is rewarded? If so, TWC Frames is looking for you to join our team as a Telesales Executive.
The Company
TWC Frames is a leading home improvement company, specialising in bespoke windows, doors, conservatories, and more. As a FENSA Approved Installer, we pride ourselves on delivering high-quality, energy-efficient products to our customers.
The role:
- Engage with both new and existing customers over the phone to promote our high-quality windows, doors, and conservatories.
- Generate and qualify leads, booking appointments for the field sales team.
- Build strong relationships with potential customers, understanding their needs and offering suitable solutions.
- Follow up on warm leads and previous inquiries to maximise sales opportunities.
- Maintain accurate records of customer interactions, ensuring a smooth sales process.
- Work towards and exceed set sales targets and performance goals.
- Liaise with the wider sales team to drive business growth.
What we offer:
- Attractive performance-based bonuses.
- Comprehensive training provided; experience in the window industry is beneficial but not essential.
- Opportunities for career advancement within a leading company in the home improvement sector.
The ideal candidate:
- Is self-motivated, target-driven, and eager to succeed in a sales environment.
- Has excellent communication and persuasive skills, with the confidence to engage customers over the phone.
- Thrives in a fast-paced environment and enjoys working towards performance-based incentives.
- Has a positive attitude, resilience, and the ability to handle objections effectively.
- Is highly organised, with good attention to detail when recording customer information.
- Works well as part of a team while also being able to take initiative and work independently.
- Previous telesales or sales experience is beneficial but not essential – full training will be provided.
- Knowledge of the window, door, and conservatory industry is a plus, but not required.
If you are ready to take on this exciting Telesales Executive opportunity, please apply with your current CV and a cover letter outlining your suitability for the role.
Telesales Executive employer: TWC Home Improvements
Contact Detail:
TWC Home Improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive
✨Tip Number 1
Familiarise yourself with TWC Frames and their products. Understanding the specifics of their windows, doors, and conservatories will help you engage customers more effectively and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by role-playing sales scenarios with friends or family. This will boost your confidence and help you refine your persuasive techniques, which are crucial for a telesales position.
✨Tip Number 3
Research common objections in telesales and prepare responses to them. Being ready to handle objections will show your resilience and ability to think on your feet during calls.
✨Tip Number 4
Network with current or former employees of TWC Frames on platforms like LinkedIn. They can provide insights into the company culture and expectations, giving you an edge in your application process.
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Telesales Executive role. Emphasise any previous sales or customer service experience, even if it's not directly in telesales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your ability to thrive in a fast-paced environment. Mention specific examples of how you've met or exceeded targets in the past.
Highlight Communication Skills: Since the role requires excellent communication and persuasive skills, ensure you demonstrate these in your application. Use clear and engaging language to convey your points effectively.
Show Enthusiasm for the Company: Research TWC Frames and mention why you are excited about the opportunity to work with them. Highlight their commitment to quality and customer satisfaction, and explain how you can contribute to their success.
How to prepare for a job interview at TWC Home Improvements
✨Show Your Passion for Sales
Make sure to express your enthusiasm for sales during the interview. Share examples of how you've successfully engaged with customers in the past and highlight your drive to meet and exceed targets.
✨Demonstrate Excellent Communication Skills
Since the role involves engaging with customers over the phone, practice clear and confident communication. Be prepared to showcase your persuasive skills and how you can build rapport quickly.
✨Prepare for Objection Handling
Anticipate common objections you might face in telesales and think about how you would respond. Showing that you can handle objections effectively will demonstrate your resilience and problem-solving abilities.
✨Research TWC Frames
Familiarise yourself with TWC Frames and their products. Understanding their offerings will help you tailor your responses and show that you're genuinely interested in the company and its mission.
