Shipping Clerk

Shipping Clerk

Full-Time 26500 £ / year No home office possible
T

At a Glance

  • Tasks: Join our team as a Shipping Clerk, handling quotes, bookings, and client inquiries.
  • Company: We're a dynamic company located in Central London, focused on shipping solutions.
  • Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
  • Why this job: This role offers hands-on experience in logistics and customer service, perfect for building your career.
  • Qualifications: Strong communication skills and a customer service background are essential; MS Office knowledge is a plus.
  • Other info: Ideal for adaptable, outgoing individuals who thrive under pressure and enjoy teamwork.

Our Client in Central London are looking for a Shipping Clerk to join their team.

Duties will include:

Job Description:
Issuing quotations for Roro and breakbulk.
Following up quotations made
Take and process bookings via telephone, email and online, including cross trades
Confirm booking details back to the customer, informing, if necessary, of specific requirements or restrictions
Dealing with enquiries relating to quotes/bookings/scheduling & queries
Some credit control
General client liaison
Chasing undelivered cargo.
Liaising with the port and port offices
General departmental clerical work, filling, etc.
Any other tasks that management may deem necessary to fulfil the Job role.

General expectation

Candidates will be required to demonstrate

– Good verbal, written, communication and organisational skills.
– Good customer service background in an office environment essential
– Computer literate, knowledge of MS office
– Be presentable, adaptable, outgoing, with a vibrant, friendly personality,
– Be able to remain calm under pressure.
– Be able to work towards and achieve targets as part of a team or individually.
– Maintain good client and staff liaison.

Shipping Clerk employer: Top Talent Recruit

Our client in Central London is an exceptional employer, offering a dynamic work environment that fosters collaboration and growth. With a strong emphasis on employee development, you will have access to training opportunities and a supportive team culture that values your contributions. Enjoy the vibrant atmosphere of Central London while working in a role that is both meaningful and rewarding, where your skills in customer service and communication will shine.
T

Contact Detail:

Top Talent Recruit Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shipping Clerk

✨Tip Number 1

Familiarize yourself with the shipping industry terminology, especially terms related to Roro and breakbulk. This knowledge will help you communicate effectively during the interview and demonstrate your understanding of the role.

✨Tip Number 2

Practice your customer service skills by simulating common scenarios you might encounter as a Shipping Clerk. Being able to showcase your problem-solving abilities and calm demeanor under pressure will set you apart from other candidates.

✨Tip Number 3

Research the company and its operations in Central London. Understanding their specific processes and challenges will allow you to tailor your responses during the interview and show that you're genuinely interested in the position.

✨Tip Number 4

Prepare examples from your past experiences that highlight your organizational skills and ability to work towards targets. Be ready to discuss how you've successfully managed multiple tasks or projects simultaneously.

We think you need these skills to ace Shipping Clerk

Verbal Communication Skills
Written Communication Skills
Organizational Skills
Customer Service Skills
MS Office Proficiency
Adaptability
Teamwork
Calmness Under Pressure
Attention to Detail
Booking and Scheduling Knowledge
Client Liaison Skills
Problem-Solving Skills
Time Management
Follow-Up Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in shipping, customer service, and clerical work. Use keywords from the job description to demonstrate that you meet the specific requirements.

Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and customer service background. Mention specific examples of how you've successfully handled bookings or client inquiries in the past.

Highlight Relevant Skills: In your application, emphasize your organizational skills, ability to work under pressure, and proficiency with MS Office. These are crucial for the Shipping Clerk role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Top Talent Recruit

✨Showcase Your Communication Skills

Since the role requires good verbal and written communication, be prepared to demonstrate these skills during the interview. Practice articulating your thoughts clearly and concisely, and consider sharing examples of how you've effectively communicated with clients or colleagues in the past.

✨Highlight Your Customer Service Experience

Given the emphasis on a strong customer service background, come ready to discuss your previous roles where you interacted with clients. Share specific instances where you resolved issues or exceeded customer expectations, as this will show your capability in handling client inquiries and maintaining good relationships.

✨Demonstrate Your Organizational Skills

The job involves various clerical tasks and managing bookings, so it's important to convey your organizational abilities. Prepare to discuss how you prioritize tasks, manage your time effectively, and keep track of multiple responsibilities without losing focus.

✨Stay Calm Under Pressure

The ability to remain calm under pressure is crucial for this position. Think of examples from your past experiences where you successfully managed stressful situations. This will help illustrate your resilience and adaptability, which are key traits for a Shipping Clerk.

Shipping Clerk
Top Talent Recruit
T
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>