At a Glance
- Tasks: Investigate and settle liability claims while providing top-notch customer service.
- Company: Join a dynamic team focused on delivering exceptional claims handling services.
- Benefits: Enjoy the flexibility of fully remote work and a supportive work environment.
- Why this job: Make a real impact by helping clients navigate their claims with expertise and care.
- Qualifications: Technical knowledge in liability claims is essential; experience is a plus.
- Other info: This role offers a chance to grow your skills in a fast-paced, remote setting.
Our client is looking to recruit a Casualty / Liability Claims Handler to work on a remote / home working basis.
Please make sure you read the following details carefully before making any applications.
You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.
The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements
Remote working/work at home options are available for this role.
Casualty/Liability Claims Technician - Fully Remote (CD-124) employer: Exchange Street Executive Search
Contact Detail:
Exchange Street Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casualty/Liability Claims Technician - Fully Remote (CD-124)
✨Tip Number 1
Familiarize yourself with the specific types of liability claims, especially Employers and Public Liability. Understanding the nuances of these claims will help you demonstrate your expertise during interviews.
✨Tip Number 2
Highlight any previous experience you have in investigating and settling liability claims. Be prepared to discuss specific cases where you successfully gathered evidence and made recommendations.
✨Tip Number 3
Showcase your customer service skills, as providing exceptional service is a key part of this role. Think of examples where you've gone above and beyond for clients or customers.
✨Tip Number 4
Since this is a remote position, emphasize your ability to work independently and manage your time effectively. Share experiences that demonstrate your self-motivation and organizational skills.
We think you need these skills to ace Casualty/Liability Claims Technician - Fully Remote (CD-124)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Casualty/Liability Claims Technician. Familiarize yourself with terms like Employers & Public Liability, and the importance of compliance with client requirements.
Highlight Relevant Experience: In your application, emphasize any previous experience you have in handling liability claims or similar roles. Use specific examples to demonstrate your technical knowledge and customer service skills.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Focus on your investigative skills, ability to gather evidence, and any relevant qualifications in the field.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying and how your background makes you a perfect fit for the role. Mention your ability to work remotely and your commitment to providing exceptional customer service.
How to prepare for a job interview at Exchange Street Executive Search
✨Show Your Technical Knowledge
Be prepared to discuss your technical knowledge related to liability claims. Highlight your experience with Employers & Public Liability claims and be ready to explain how you've successfully investigated and settled similar claims in the past.
✨Demonstrate Exceptional Customer Service Skills
Since providing exceptional customer service is crucial for this role, think of examples where you went above and beyond for clients. Share specific instances that showcase your ability to handle inquiries and resolve issues effectively.
✨Understand Client Requirements
Familiarize yourself with the client’s requirements and service standards before the interview. This will allow you to tailor your responses and demonstrate that you can meet their expectations in your role as a Claims Technician.
✨Prepare for Remote Work Discussion
As this position is fully remote, be ready to discuss your experience with remote work. Talk about how you manage your time, stay organized, and maintain communication with team members while working from home.