Administrative Lead

An essential service provider to Healthcare, Daniels Health & Sharpsmart were founded with the vision of “making healthcare safer” – we have achieved this through innovative safety products and clinically-focused waste services that lead the industry.

As we continue to expand, we're excited to open our doors for a Administration Lead to join our team based full time at our Normanton plant.

The candidate we’re looking for is someone who takes ownership and has self-driven initiative and a “do what it takes” attitude. Day to day you will be providing high-quality administration, managing processes inline with business needs and co-ordinating alongside our Operational & Transport teams.

Key role focus

• Managing the whole administration of customer order from point of order placement to clean submittal to billing​
• Analysing data against requests to confirm requirements and coordinating internal departments to accommodate customer requests
• Working towards Service Level Agreements and ROI standards
• Reviewing and interpreting data sets to obtain information to submit performance metrics/reports, fulfil information requests and drive efficiencies​
• Maintaining accurate electronic and hardcopy records, files and documentation along with support for any requests internally
• Managing inventory of office consumables and lead on office initiatives to maintain standards​
• Support and attend Customer Visits
• Constantly look for new ways to better/improve the current administrative process

Candidate Profile

• 2+ years of administrative experience (retail, operational, hospitality or corporate will be considered)
• Strong knowledge of administrative process and procedures
• Intermediate to Advance with computer systems (Microsoft office suite, etc.)
• Strong communication skills both written and verbal
• Proven experience in improving processes and procedures
• A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
• Ability to react positively with sudden and unexpected changes in demand
• Strong attention to detail, all work accurate and performed to a high standard
• Excellent organisational skills