Accounts Receivable Officer

Accounts Receivable Officer for 9 month temp role for public sector client – PART TIME ROLE\\n\\nMarch – December\\n\\n8.30am – 5pm\\n\\nWed,Thurs,Fri\\n\\n18.5 hours per week\\n\\nYou will be part of a team of 6 working on the collection of income billed using Oracle Accounts Receivable, which could be invoices raised for a number of different council services, such as Licensing fees, Commercial rents, hire of school facilities, professional fees or a variety of different service charges. You will therefore be supporting a range of different departments across the Council.\\n\\nWorking as part of the Central Income and Payments team in Financial Services, the main responsibilities of the role are to ensure that that the Central Accounts Receivable system is administered in an accurate and timely manner.\\n\\nResponsibilities \\n\\nYou will be dealing with queries and enquiries from both internal and external customers on a daily basis\\nYou will be responsible for maintaining the Customer Database, which includes the set up and amendment of customer records in the Oracle Accounts Receivable system to enable invoices to be raised\\nYou will also be responsible for setting up new direct debit instructions and amendments to existing instructions.\\nDispatching the automated reminder letters to a weekly or monthly schedule according to the different types of billing\\nCorrecting receipt posting queries\\nRaising credit notes, raising refunds for overpayments and processing write offs\\nDaily invoice distribution, which includes the printing of Invoices, managing enclosures, and occasionally raising invoices for smaller departments\\nProviding support to the Income and Payments section as and when required\\nThere are 2 Accounts Receivable Officers and you will be expected to work closely with them whilst one Officer is on a system project. Good communication with the other officer is required to ensure all tasks are completed to required deadlines \\n\\nExperience:\\n\\nExperience of working in an Accounts Receivable environment \\nUnderstanding of financial billing / invoicing procedures \\nExperience of general office procedures\\nStrong literacy and numeracy skills\\nA good working knowledge of Microsoft Office, including Word, Excel and Outlook\\nExperience of using an Accounts Receivable package such as Oracle\\nGood communication skills with people at all levels to enable you to communicate effectively with customers both internally and externally\\nAn excellent telephone manner\\nExcellent customer service skills \\nAbility to prioritise your work and spend time on the most important tasks\\nAbility to work to deadlines\\nAttention to detail and the ability to produce accurate work and maintain and record data accurately.\\nTo understand what it is to be part of a team, how to develop your role within the team and work in the team's best interests.\\nAn understanding of Data Protection and keeping data secure \\n\\nPlease reach out if you are immediately available to start or 1 week notice\\n\\n49042LH\\nINDCC