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- Tasks: Lead and mentor a dedicated team to provide essential advice services.
- Company: Join Citizens Advice Barrow, a vital charity helping over 2,500 clients annually.
- Benefits: Enjoy flexible working options with a mix of home and travel requirements.
- Why this job: Make a real impact in your community while championing social justice and partnership.
- Qualifications: Seeking an ambitious leader with fundraising skills and a commitment to social equity.
- Other info: Be part of a supportive network and uphold high service standards.
The predicted salary is between 43200 - 72000 £ per year.
Location: Ramsden Hall, Abbey Road, Barrow in Furness, LA14 5QW with some home working and travel as required
The trustees at Citizens Advice Barrow are seeking a new Chief Executive Officer to lead the charity into the future.
As a part of the national Citizens Advice network, Citizens Advice Barrow exists to provide advice to people to allow them to address the problems they are facing, improve their financial resilience and find a way forward.
Our team of 9 paid staff and two volunteers support over 2,500 clients annually with many different and complex problems including financial crisis, debt, benefits, housing, employment and family issues.
The Citizens Advice Barrow service provides a high quality service which is overseen by our national charity. It holds the Advice Quality Standard and is regulated by the Financial Conduct Authority. The quality of our service is very important to us, and the successful candidate will uphold the high standards of Citizens Advice to make sure that residents are supported appropriately.
We are looking for an ambitious, strategic candidate who can raise significant funds over the coming months and years to sustain and grow our service in the Barrow area, which has high levels of deprivation. The successful candidate will have a commitment to social justice and partnership working, and will uphold the principles of The Barrow Way. (see The Barrow Way )
Our Chief Executive Officer will support and mentor both paid staff and volunteers to get the best out of our talented team, and will develop our organisation so that it improves continually, striving to provide an outstanding, empathetic and appropriate advice service from our building on Abbey Road.
They will also ensure that the service is appropriate for the changing needs of residents and that the service responds to the community in which it is set. They will work positively and proactively with other Citizens Advice offices in Cumbria, playing a part in the Citizens Advice Cumbria group and develop and co-produce work where appropriate with other offices.
They will develop strong and effective relationships with both other offices and staff at our national charity to ensure that Citizens Advice Barrow is taking advantage of our Membership of the Citizens Advice network and all it has to offer.
If you are interested in applying for this position, please email the Chair of Trustees, Lynne Chambers at with a covering letter and your CV.
The deadline for expressing interest is Friday 7th March 2025 at 5pm.
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Chief Executive Officer employer: Citizens Advice BANES
Contact Detail:
Citizens Advice BANES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Executive Officer
✨Tip Number 1
Familiarize yourself with the principles of The Barrow Way and how they align with Citizens Advice's mission. This will help you articulate your vision for the organization and demonstrate your commitment to social justice during discussions.
✨Tip Number 2
Network with current and former leaders in the Citizens Advice network. Engaging with them can provide insights into the challenges and opportunities within the organization, which can be invaluable when discussing your strategic approach.
✨Tip Number 3
Prepare to discuss your experience in fundraising and community engagement. Highlight specific examples where you've successfully raised funds or built partnerships that could be relevant to sustaining and growing the service in Barrow.
✨Tip Number 4
Showcase your leadership style by preparing examples of how you've mentored teams in the past. Emphasizing your ability to support and develop both paid staff and volunteers will resonate well with the trustees.
We think you need these skills to ace Chief Executive Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly understand the responsibilities and expectations of the Chief Executive Officer position at Citizens Advice Barrow. Familiarize yourself with their mission, values, and the specific challenges they face in the community.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for social justice and your strategic vision for the organization. Highlight your experience in fundraising and partnership working, and explain how you plan to uphold the high standards of service that Citizens Advice Barrow is known for.
Tailor Your CV: Ensure your CV is tailored to the role by emphasizing relevant leadership experience, achievements in similar organizations, and your commitment to community service. Include specific examples of how you've successfully managed teams and developed services.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the trustees.
How to prepare for a job interview at Citizens Advice BANES
✨Understand the Mission
Familiarize yourself with the mission and values of Citizens Advice Barrow. Be prepared to discuss how your vision aligns with their commitment to social justice and community support.
✨Showcase Fundraising Experience
Highlight any previous experience in fundraising or securing grants. Be ready to present specific strategies you would implement to raise funds for the charity, especially in a community with high levels of deprivation.
✨Emphasize Leadership Skills
Discuss your approach to mentoring and supporting staff and volunteers. Provide examples of how you've successfully led teams in the past and how you plan to develop the talent within Citizens Advice Barrow.
✨Engage with Community Needs
Demonstrate your understanding of the local community's needs and how you would adapt services accordingly. Be prepared to discuss how you would collaborate with other Citizens Advice offices to enhance service delivery.
