IA Welfare Officer

IA Welfare Officer

Rochester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and manage up to 250 service users in a fixed accommodation site.
  • Company: Join an independent organization providing essential accommodation services across the UK.
  • Benefits: Enjoy 33 days of annual leave, life cover, health membership, and pension contributions.
  • Why this job: Make a real impact in people's lives while working in a supportive and diverse environment.
  • Qualifications: Experience as a Housing Officer/Welfare Officer and a full UK Driving Licence are essential.
  • Other info: Be part of a team committed to diversity and equality since 1975.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

We are looking for Welfare Officers to join our client, an independent organisation who provide accommodation services to numerous organisations across the UK and continues to develop its business in both central and local government as well as the charitable section. This role will be covering areas of Banbury, based at a fixed Initial Accommodation site (some travel may be required based on business need) providing support and management to the Service Users. You will have a portfolio of up to 250 service users/tenants.

The Welfare Officer is responsible for providing direct support and management to Service Users within an allocated location. Working to an assigned own case inspection, the Welfare Officer maintains accurate records, keeps systems up to date and adheres to company procedures. Experience within a Housing Officer/Welfare Officer support role is essential.

Benefits

  • 33 days annual leave per annum (25 days plus bank holidays)
  • Life Cover (2 x basic salary)
  • Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
  • 6 month probation period
  • Employer pension contribution (4% employer, 4% employee)
  • Laptop/Phone/other equipment if required as part of job role
  • Mileage expenses (claimable from home)
  • Referral Scheme

The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. Full UK Driving Licence is essential. DVLA checks will be carried out.

Ready to take your career to the next level? If you are interested and would like to find out more about the position, then please email Lucy

at for further information. Alternatively, please apply with an up to date CV, preferably in word format with a cover letter outlining your relevant experience and explaining why you are interested in this role.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs

IA Welfare Officer employer: New Appointments Group

Join a forward-thinking independent organization that values its employees and fosters a supportive work culture. As a Welfare Officer in Banbury, you will enjoy generous benefits including 33 days of annual leave, life cover, and health membership perks, all while making a meaningful impact on the lives of service users. With opportunities for professional growth and a commitment to diversity and equality, this role offers a rewarding career path in a dynamic environment.
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Contact Detail:

New Appointments Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IA Welfare Officer

✨Tip Number 1

Familiarize yourself with the specific needs and challenges faced by service users in accommodation settings. Understanding their circumstances will help you demonstrate your empathy and suitability for the role during interviews.

✨Tip Number 2

Network with professionals in the housing and welfare sectors. Attend local events or join online forums to connect with others who can provide insights or even referrals to opportunities like this one.

✨Tip Number 3

Prepare to discuss your previous experience in similar roles. Be ready to share specific examples of how you've successfully supported service users, managed cases, and adhered to procedures in past positions.

✨Tip Number 4

Research the organization you're applying to. Understanding their mission, values, and the specific services they offer will allow you to tailor your approach and show genuine interest in contributing to their goals.

We think you need these skills to ace IA Welfare Officer

Experience in Housing Support
Case Management
Record Keeping
Communication Skills
Empathy and Compassion
Problem-Solving Skills
Organizational Skills
Knowledge of Welfare Policies
Ability to Work Independently
Team Collaboration
Time Management
Conflict Resolution
Understanding of Health and Safety Regulations
Full UK Driving Licence

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Welfare Officer position. Understand the responsibilities, required experience, and the specific needs of the service users you will be supporting.

Tailor Your CV: Customize your CV to highlight relevant experience in housing or welfare support roles. Emphasize any direct support work you've done with service users and ensure your skills align with the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your relevant experience but also explains your motivation for applying. Mention why you are interested in working with this independent organization and how you can contribute to their mission.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at New Appointments Group

✨Show Your Understanding of Welfare Support

Make sure to demonstrate your knowledge and experience in providing welfare support. Discuss specific examples from your previous roles that highlight your ability to manage and support service users effectively.

✨Highlight Your Organizational Skills

Since the role involves maintaining accurate records and keeping systems up to date, be prepared to talk about how you stay organized. Share any tools or methods you use to manage your workload and ensure compliance with procedures.

✨Emphasize Your Communication Skills

As a Welfare Officer, you'll need to communicate effectively with service users and other stakeholders. Prepare to discuss how you build rapport and handle difficult conversations, showcasing your interpersonal skills.

✨Prepare for Scenario-Based Questions

Expect questions that assess how you would handle specific situations related to welfare support. Think through potential scenarios you might face in the role and how you would approach them, demonstrating your problem-solving abilities.

IA Welfare Officer
New Appointments Group
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