Transport Planner

We\’re currently working with a fantastic client based in Essex looking to add to their growing Transport Planning team.

Job Role:

• Make full use of all IT systems, TMS and customer portals to ensure efficient fleet and employee deployment.
• Fully utilise all vehicles to ensure accurate and appropriate allocation of drivers/vehicles.
• Identify, communicate, and drive any continuous improvements to continually develop the operation of the business.
• Work closely with the Fleet to ensure vehicles are available to support the Bookings team requirement, service scheduling is built into the plan and advise the operation in a timely manner when there are any risks to vehicle.
• Communicate and share plans to the Bookings team to deliver through efficiency and maintain customer service levels.
• Communicate effectively with all stakeholders and work with them to understand and resource their schedules. Also, to include but not limited to; effective handovers to the relevant individuals / departments, and key stakeholders for any operational delays to ensure a smooth and efficient service is being delivered.
• Control and plan operational routes for the following day and provide rates, quotes and process all customer bookings to meet customers\’ needs and expectations.
• Work as part of a team and participate in cross training initiatives to provide effective cover in a colleague\’s absence.
• Operate to a high standard of general housekeeping and work safely, complying with all health and safety regulations to maintain a clean, safe, and tidy working environment.

Knowledge and experience:

• Relevant transport and planning experience
• Working knowledge of QRoutes desirable
• Working and sound knowledge of transport operation systems and planning functions
• Geographical knowledge of Essex
• Knowledge of licensing regs for passenger transport; desirable can be trained
• Proven record in delivering cost effective customer focused routes
• Intermediate skills in MS Word, Excel, PowerPoint, Outlook.
• Ability to adapt and work under pressure and be flexible in their approach.
• Sound team player and motivator who can work on own initiative.
• Good numerical and analytical skills paying strong attention to detail.
• Driven by continual improvement and high personal standards
• High level of organisation and time management skills
• Ability to analyse and solve logistic problems
• Attention to detail and accuracy of data submitted
• Strong communication skills both verbal and written

Our Vision

• Offer a safe and efficient service that is reliable and flexible
• Be a fleet of modern, energy efficient vehicles and employing a team of handpicked dedicated staff who are confident, competent, well trained and who are working in the environment of their choice.
• We will deliver a first class service ensuring safe, well controlled and happy environments.