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For Companies At a Glance
- Tasks: Manage properties and build communities while ensuring resident safety and support.
- Company: Join a respected housing provider making a real difference in people's lives.
- Benefits: Enjoy flexible working options with a hybrid model and competitive pay rates.
- Why this job: Make an impact in your community while developing valuable skills in a dynamic environment.
- Qualifications: Experience in housing or community management is essential; problem-solving skills are a plus.
- Other info: This is a temporary 6-month contract with opportunities for part-time work.
Are you a housing professional ready to step into a fast-paced, high-impact role? We are looking for an experienced Neighbourhood Officer to join a respected housing provider on a 6-month contract, managing a diverse portfolio and making a real difference to residents’ lives.
Key Details:
- Contract Duration: 6 months
- Pay Rate: £14 - £16.80 per hour PAYE
- Patch Locations: Reigate, Dorking, Banstead, Horley
- Portfolio Size: Managing approximately 400-600 properties
- Flexible Working: Hybrid model with part-time options available
The Role:
This isn’t just about overseeing properties - it is about building communities and ensuring residents feel safe, secure, and supported. As a Neighbourhood Officer, you will be the go-to person, handling everything from tenancy compliance to anti-social behaviour interventions. Expect a mix of problem-solving, collaboration, and hands-on estate management as you will be responsible for:
- Handling tenancy management issues such as property neglect, unauthorised alterations, and overcrowding
- Investigating and addressing neighbour disputes, low-level anti-social behaviour & tenancy fraud
- Conducting estate inspections, tenancy audits, and home visits
- Working with key partners, including local authorities, social services & legal teams to find solutions
Neighbourhood Officer employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Officer
✨Tip Number 1
Familiarise yourself with the local area and its community dynamics. Understanding the specific needs and challenges of residents in Reigate, Dorking, Banstead, and Horley will help you demonstrate your commitment to building strong neighbourhoods during interviews.
✨Tip Number 2
Network with current or former Neighbourhood Officers if possible. They can provide valuable insights into the role and share experiences that could help you stand out as a candidate who truly understands the responsibilities involved.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed tenancy issues or resolved disputes. Having concrete examples ready will showcase your problem-solving skills and ability to handle the complexities of the role.
✨Tip Number 4
Research the housing provider's values and recent initiatives. Aligning your personal values with theirs and showing how you can contribute to their mission will make a strong impression during your discussions.
We think you need these skills to ace Neighbourhood Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing management and community engagement. Use specific examples that demonstrate your problem-solving skills and ability to handle tenancy issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community building and your understanding of the role. Mention your experience with anti-social behaviour interventions and how you can contribute to making residents feel safe and supported.
Highlight Relevant Skills: In your application, emphasise skills such as communication, conflict resolution, and collaboration with local authorities. These are crucial for a Neighbourhood Officer and will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at Click To Hired
✨Show Your Community Spirit
As a Neighbourhood Officer, your role is all about building communities. Be prepared to discuss your previous experiences in community engagement and how you've positively impacted residents' lives. Highlight any initiatives you've led or participated in that fostered a sense of belonging.
✨Demonstrate Problem-Solving Skills
This position involves handling various tenancy issues and disputes. Prepare examples of challenging situations you've faced in the past and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Know the Local Area
Familiarise yourself with the patch locations mentioned in the job description, such as Reigate and Dorking. Understanding the local community dynamics and challenges will show your commitment and readiness for the role. It also gives you a chance to ask insightful questions during the interview.
✨Collaborate with Key Partners
The role requires working with various stakeholders like local authorities and social services. Be ready to discuss your experience in collaboration and how you’ve successfully worked with different teams to achieve common goals. This will demonstrate your ability to navigate complex relationships in the housing sector.
