At a Glance
- Tasks: Lead a vibrant leisure venue, ensuring top-notch customer service and operational excellence.
- Company: Join a well-established national leisure brand with multiple sites across the UK.
- Benefits: Enjoy a competitive salary of £28-32k plus bonuses and flexible working hours.
- Why this job: Be part of a dynamic team in a fun environment that values customer satisfaction and leadership.
- Qualifications: Experience in leisure or hospitality management is preferred; strong retail backgrounds are also welcome.
- Other info: Flexibility to cover unsociable shifts is essential for this role.
The predicted salary is between 24000 - 36000 £ per year.
Our client is a large national leisure brand with sites throughout the UK. They are now seeking to recruit an exceptional Store Manager for their site in Banbury.
The Role:
- Managing a large leisure venue with a mixture of different propositions.
- Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
- Managing high levels of operational compliance in a heavily regulated sector.
- You will be managing a large team across various different propositions in a couple set up.
The Person:
- The ideal candidate will come from the leisure/hospitality sector; however, strong retailers from high volume/fast paced environments are also invited to apply.
- You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
- Flexible working patterns in a venue that trades extended hours. While the manager will schedule their own working schedules, somebody with flexibility to cover unsociable shifts by exception is essential.
- Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.
The Package:
£28-32k Basic + Bonus & Package
Store Manager employer: Gravity Recruit Limited
Contact Detail:
Gravity Recruit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the leisure and hospitality sector, especially the specific challenges and trends affecting it. This knowledge will help you demonstrate your understanding of the industry during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss your approach to motivating staff and maintaining high standards.
✨Tip Number 3
Highlight your flexibility and willingness to work unsociable hours. Prepare to discuss how you've managed scheduling in previous roles to ensure operational efficiency.
✨Tip Number 4
Research the specific venue in Banbury and its unique offerings. Being able to speak knowledgeably about the site will show your genuine interest and commitment to the role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Store Manager position. Highlight key skills such as customer service, leadership, and operational compliance in your application.
Tailor Your CV: Customise your CV to reflect your experience in the Leisure or Hospitality sector, or any relevant high-volume retail experience. Emphasise your leadership roles and any achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your management style. Use specific examples from your past experiences to illustrate how you have successfully led teams and maintained high standards in challenging environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Gravity Recruit Limited
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead a large team effectively. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure environments.
✨Emphasise Customer Service Excellence
This role requires a passion for customer service. Be ready to discuss specific instances where you went above and beyond to ensure customer satisfaction, and how you instilled this value in your team.
✨Understand Operational Compliance
Familiarise yourself with the regulations that govern the leisure sector. Be prepared to discuss how you've maintained compliance in previous roles and how you would ensure operational standards are met in this position.
✨Demonstrate Flexibility and Adaptability
Given the nature of the role, flexibility is key. Share examples of how you've adapted to changing circumstances or worked unsociable hours in the past, showcasing your commitment to the job.