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- Tasks: Help customers navigate mortgage options and provide top-notch service from start to finish.
- Company: Join Huntington, a community-focused bank dedicated to exceptional customer experiences.
- Benefits: Enjoy flexible work arrangements, combining in-office and remote opportunities for a balanced lifestyle.
- Why this job: Be part of a supportive team that values relationships and offers growth in the financial sector.
- Qualifications: High school diploma required; experience in mortgage origination and NMLS license preferred.
- Other info: Huntington is committed to diversity and equal opportunity in the workplace.
The predicted salary is between 36000 - 60000 £ per year.
Description Summary: The Mortgage Loan Officer position provides Simply the Best customer service to each customer at all times. Responsibilities include using internal and external referral sources to develop mortgage loan business; builds and maintains business relationships within the community. Duties & Responsibilities: Develops new and expands internal and external referral sources to grow mortgage business. Using consultative selling techniques, advises clients on mortgage loan options and other financial products. Provides excellent customer service from approval through closing, working closely with loan origination sources to secure and verify all information required for underwriting. Responsible for maintaining client relationships. Advises customers on the completion of loan applications. Performs other duties as assigned. Basic Qualifications: High school diploma or GED. One or more years of mortgage loan origination experience, preferably at a bank. NMLS license. Preferred Qualifications: Pipeline and book of business. Bachelor\’s degree preferred. Knowledge of mortgage loan products (conventional, FHA/VA, construction lending, and portfolio programs). Knowledge of mortgage procedures, documentation, and underwriting guidelines. Demonstrated ability to identify opportunities to cross-sell financial products and services. Effective written and verbal communication skills. Strong organizational skills; ability to multi-task. PC – Internet skills. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Workplace Type: Office Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law. Tobacco-Free Hiring Practice: Visit Huntington\’s Career Web Site for more details. Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. #J-18808-Ljbffr
Contact Detail:
Huntington Bancshares, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Loan Officer
✨Tip Number 1
Network within your community to build relationships with potential referral sources. Attend local events or join professional groups related to finance and real estate to connect with individuals who can refer clients to you.
✨Tip Number 2
Familiarise yourself with various mortgage products and services. Being knowledgeable about conventional, FHA/VA, and construction lending will help you advise clients effectively and position yourself as a trusted expert.
✨Tip Number 3
Enhance your consultative selling skills. Practice active listening and ask open-ended questions to better understand your clients' needs, which will enable you to offer tailored mortgage solutions.
✨Tip Number 4
Stay organised and manage your time effectively. Use tools like CRM software to track client interactions and follow-ups, ensuring that you maintain strong relationships and provide excellent customer service throughout the loan process.
We think you need these skills to ace Mortgage Loan Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mortgage Loan Officer. Familiarise yourself with mortgage loan products and customer service expectations to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in mortgage loan origination or related fields. Mention specific achievements or skills that align with the job description, such as consultative selling techniques or maintaining client relationships.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for customer service and your knowledge of mortgage products. Use examples from your past experiences to demonstrate how you can contribute to the company's success.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the mortgage industry.
How to prepare for a job interview at Huntington Bancshares, Inc.
✨Know Your Mortgage Products
Familiarise yourself with various mortgage loan products such as conventional, FHA/VA, and construction lending. Being able to discuss these options confidently will demonstrate your expertise and help you advise clients effectively.
✨Showcase Your Customer Service Skills
Since the role emphasises providing 'Simply the Best' customer service, prepare examples of how you've gone above and beyond for clients in previous roles. This will highlight your commitment to excellent service.
✨Prepare for Consultative Selling
Brush up on consultative selling techniques. Be ready to discuss how you would assess a client's needs and recommend suitable mortgage options, showcasing your ability to build relationships and trust.
✨Demonstrate Organisational Skills
The job requires strong organisational skills and the ability to multi-task. Prepare to discuss how you manage your workload and keep track of client information, perhaps by sharing specific tools or methods you use.
