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For Companies At a Glance
- Tasks: Manage client campaigns and ensure successful execution while providing top-notch support.
- Company: Join Pipeline360, a remote-first leader in B2B Demand Generation with a global presence.
- Benefits: Enjoy flexible working hours, remote work options, and a vibrant company culture.
- Why this job: Be part of a dynamic team that values innovation and client success in a fast-paced environment.
- Qualifications: 1-2 years in client-facing roles; experience with Salesforce and advanced Excel or PowerPoint skills required.
- Other info: Opportunity to travel for client visits and collaborate with a passionate leadership team.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Campaign Manager (APAC)
Role located in the UK
7am-4pm GMT
Company Overview
Founded in 2010, we’ve been recognized as a "Best Places to Work" and have offices in the US (Boulder), UK (London) and India (Chennai). However, we are a remote-first company with employees across the globe!
About Pipeline360:
Pipeline360 is an industry leader in B2B Demand Generation, providing innovative solutions like Content Syndication, Display, and Branded Demand. We help companies accelerate growth by delivering impactful marketing strategies and measurable outcomes.
We are seeking a UK-based Campaign Manager to support our APAC clients.
Key Responsibilities
- The first escalation point for all client campaign inquiries and custom requests in a client-facing environment.
- Partner with sales leaders as a trusted advisor for all client campaign needs.
- Partner with the Global Campaign Operations team members to ensure frequent updates across all assigned client accounts are delivered (pacing, build progress, etc.).
- Enhance the value of our products and services while cultivating trusted advisory relationships with assigned clients.
- Coordinate campaign execution using integrated tools and technologies for demand generation and display platforms.
- Establish a regular cadence with internal teams and key customer stakeholders to track the achievement of agreed-upon business objectives.
- Act as the point of contact and launch manager for client campaigns within your book of business.
- Transform campaign data into actionable insights, offering solutions aligned with clients' technical and business objectives.
- Create presentations and lead KOC, QBR, etc. calls directly with clients regarding Campaign Strategy and execution.
- Proactively spot optimization opportunities and partner with sales to develop strategy and partnerships with clients.
- Lead clients (new and existing) through overseeing implementations, integrations, maintenance, and expansion.
- Swiftly address various client requests. Facilitate communication among internal departments, providing updates on status, technical requirements, campaign progress, and issue resolution.
- Identify cross-functional resources to implement sustainable solutions.
- Use data analysis to identify how your team will meet company objectives and arrive at the best opportunities for success.
- Collaborate with peers to create and enforce best practices for the team and for campaign processes.
- Act as an extension of the team to ensure client happiness.
- Other duties as assigned.
Qualifications
- 1-2+ years experience in Customer Success, Professional Services, or equivalent client-facing roles.
- Experience of 1 year or more with Salesforce or other CRM platforms is necessary.
- Proficiency in Excel or PowerPoint at an advanced level is also expected.
- Willingness to travel for client visits as required by circumstances
- Strong attention to detail
- Strong oral and written communication skills
- Expert project management skills
- Ability to utilize resources efficiently
- Desire to work collaboratively with the leadership team
- Strong time management skills
- Strong quality assurance skills
- Ability to drive customer conversations towards successful outcomes
- Monitor team reporting
Contact Detail:
Pipeline360 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campaign Manager
✨Tip Number 1
Familiarise yourself with the latest trends in B2B demand generation and marketing strategies. Understanding the industry landscape will help you speak confidently about how you can contribute to Pipeline360's goals during interviews.
✨Tip Number 2
Network with professionals in the marketing and campaign management field, especially those who have experience with APAC clients. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your Salesforce and CRM skills, as these are crucial for the role. Consider taking online courses or tutorials to enhance your proficiency, which will demonstrate your commitment to the position.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed client campaigns in the past. Highlighting your project management skills and ability to drive successful outcomes will set you apart from other candidates.
We think you need these skills to ace Campaign Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer success and campaign management. Emphasise your familiarity with CRM platforms like Salesforce and your proficiency in Excel and PowerPoint.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific experiences where you've successfully managed client campaigns or improved customer satisfaction.
Showcase Your Communication Skills: Since strong oral and written communication skills are crucial for this role, consider including examples of how you've effectively communicated with clients or led presentations in your application.
Highlight Project Management Experience: Detail any project management experience you have, especially in a client-facing environment. Use specific examples to demonstrate your ability to manage multiple campaigns and meet deadlines.
How to prepare for a job interview at Pipeline360
✨Know Your Campaigns
Familiarise yourself with the types of campaigns Pipeline360 runs. Be ready to discuss how you would approach campaign management and optimisation, drawing on your past experiences.
✨Showcase Your CRM Skills
Since experience with Salesforce or other CRM platforms is essential, prepare to discuss specific examples of how you've used these tools to enhance client relationships and campaign success.
✨Demonstrate Data-Driven Decision Making
Be prepared to explain how you use data analysis to inform your strategies. Share examples of how you've transformed campaign data into actionable insights in previous roles.
✨Communication is Key
Highlight your strong oral and written communication skills. Prepare to discuss how you’ve effectively communicated with clients and internal teams to ensure successful campaign execution.
