Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client engagement and advise on CRM benefits for businesses.
- Company: Join a respected software company specializing in CRM solutions.
- Benefits: Enjoy a competitive salary, car allowance, bonus, and autonomy in your role.
- Why this job: Make an impact by guiding clients to maximize their CRM systems and enhance their business.
- Qualifications: Must have extensive CRM knowledge and experience in client-facing roles.
- Other info: Work 3 days a week in Reading with opportunities for travel.
The predicted salary is between 43200 - 72000 £ per year.
Senior Engagement Manager, Client Engagement Manager, CRM, 3 days a week in the Reading, Berkshire office. Competitive salary + car allowance + bonus
Well respected software product company in the CRM space is looking for a senior client-facing engagement manager with excellent knowledge of CRM. In this broad role, you will work with potential and existing customers (at the C level) both pre-sale and post-sale, advising them of the benefits of CRM systems and how it will enhance their business.
To be considered for this role, you will have a range of technical and commercial skills and are highly likely to have worked through client-facing project management roles before moving into a senior engagement or client customer success role (or similar). Senior stakeholder management is key.
Candidates without exceptional knowledge of CRM cannot be considered. It does not matter which CRM product you have knowledge of (e.g., Salesforce, Dynamics, etc.).
Roles and Responsibilities include:
- Pre-Sales presentations to C level and other stakeholders.
- Scoping and requirement capture.
- Use your excellent CRM knowledge to guide and advise clients.
- Commercial engagement with C level executives.
- Educate and advise customers on their commitments and expectations.
- Help the business secure new and additional work through your CRM consultancy and engagement skills.
To be considered, you will have the following experience:
- Excellent and detailed knowledge of CRM products and systems.
- Proven presentation skills.
- Proven experience working at the C level.
- Strong commercial awareness.
- Project Management / project delivery skills and experience.
- Experience in client engagement / customer success.
This role offers a lot of autonomy. It is a senior role, and the successful candidate will work closely with potential and established clients, ensuring they understand and get the most out of their CRM.
The client is based in Reading, and you need to be in the office 3 days a week. You will also travel to site when required. The salary is competitive, and there will be a bonus. If you have the CRM and business consultancy skills, please send your CV for a full brief. Interviews soon and immediate start available.
#J-18808-Ljbffr
Senior Engagement Manager, CRM employer: Fdo Consulting
Contact Detail:
Fdo Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Engagement Manager, CRM
✨Tip Number 1
Make sure to highlight your experience with C-level stakeholders in your conversations. This role requires strong senior stakeholder management skills, so be prepared to discuss specific examples of how you've successfully engaged with executives in the past.
✨Tip Number 2
Familiarize yourself with the latest trends and best practices in CRM systems. Being able to discuss current developments and how they can benefit clients will demonstrate your expertise and passion for the field during interviews.
✨Tip Number 3
Prepare to showcase your presentation skills. Since you'll be delivering pre-sales presentations to C-level executives, practice articulating complex CRM concepts clearly and persuasively to ensure you make a strong impression.
✨Tip Number 4
Network with professionals in the CRM space. Engaging with others in the industry can provide valuable insights and connections that may help you stand out as a candidate for this senior engagement manager role.
We think you need these skills to ace Senior Engagement Manager, CRM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM systems and client engagement. Focus on your project management skills and any relevant roles where you've worked with C-level executives.
Craft a Compelling Cover Letter: In your cover letter, emphasize your knowledge of CRM products and your ability to engage with clients at a senior level. Share specific examples of how you've successfully managed client relationships and delivered results.
Showcase Presentation Skills: Since the role involves pre-sales presentations, mention any relevant experience you have in delivering presentations to senior stakeholders. Highlight your communication skills and ability to convey complex information clearly.
Highlight Commercial Awareness: Demonstrate your understanding of the commercial aspects of CRM solutions. Discuss how you've contributed to business growth through your engagement strategies and how you can help the company secure new work.
How to prepare for a job interview at Fdo Consulting
✨Showcase Your CRM Expertise
Make sure to highlight your in-depth knowledge of various CRM systems during the interview. Be prepared to discuss specific examples of how you've successfully implemented or advised on CRM solutions in previous roles.
✨Prepare for C-Level Engagement
Since this role involves working with C-level executives, practice articulating your ideas clearly and confidently. Think about how you can demonstrate your ability to engage with high-level stakeholders and address their unique needs.
✨Demonstrate Project Management Skills
Be ready to discuss your project management experience, particularly in client-facing roles. Share examples of how you've managed projects from inception to delivery, focusing on your ability to meet deadlines and exceed client expectations.
✨Understand the Company's Vision
Research the company and its CRM products thoroughly. Understanding their market position and challenges will allow you to tailor your responses and show how you can contribute to their success.
