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For Companies At a Glance
- Tasks: Assist customers with service and repair inquiries, manage job cards, and prepare invoices.
- Company: Join a thriving independent garage in Peterborough known for exceptional customer service.
- Benefits: Enjoy private healthcare, competitive salary up to £30,000, and discounts on services.
- Why this job: Be part of a dynamic team with in-house training and growth opportunities in the automotive industry.
- Qualifications: Experience as a Service Advisor, strong communication skills, and familiarity with dealership software required.
- Other info: Work Monday to Friday with occasional Saturday mornings; great for balancing work and life!
The predicted salary is between 22000 - 30000 £ per year.
We are currently advertising on behalf of an Automotive Commercial Independent Garage who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Peterborough area., Professionally communicate with customers about service and repair work required on their vehicle
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Produce Job Cards on in-house computer systems
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Update Customers and Vehicle Records
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Prepare and complete Invoices
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Advise Customer on estimated costs of repairs and timescales of work due to be completed
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Other Ad-Hoc Duties as the role requires
Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
Their minimum requirements for a Service Advisor are as follows:
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A working experience within a Service Advisor role
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The ability to upsell on service work and service plans
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Customer Focused and an excellent communicator
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Familiarity with using Motor Dealership Database Software
Monday to Friday 8am – 5:30pm.
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1 in 4 Saturday Mornings.
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Fantastic company, benefits include private health care.
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Competitive basic salary up to £30,000.
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Inhouse training and progression opportunities
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Discounts on company services & private health benefits., For your hard work, our client is offering a salary of up to £27,500.
To apply for this Service Advisor position, please forward your CV to Caitlin Pamment quoting the job reference number or call our office for a chat about this position.
Service Advisor employer: Perfect Placement
Contact Detail:
Perfect Placement Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarize yourself with common automotive service and repair terminology. This will help you communicate effectively with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Research the specific services offered by the garage you're applying to. Being knowledgeable about their offerings will allow you to tailor your conversation and show genuine interest in the role.
✨Tip Number 3
Practice your customer service skills by role-playing different scenarios. This will prepare you for the types of interactions you'll have as a Service Advisor and showcase your communication abilities.
✨Tip Number 4
Highlight any experience you have with Motor Dealership Database Software during your discussions. Familiarity with these systems is crucial, and demonstrating your competence can set you apart from other candidates.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Service Advisor. Emphasize your customer service skills, ability to upsell, and familiarity with motor dealership database software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Mention specific examples of how you've successfully communicated with customers in the past.
Highlight Relevant Experience: In your application, clearly outline your previous roles and responsibilities that align with the requirements of the Service Advisor position. Include any metrics or achievements that demonstrate your performance.
Follow Up: After submitting your application, consider following up with a polite email or phone call to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Perfect Placement
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to communicate effectively with customers is crucial. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your customer-focused approach.
✨Familiarize Yourself with Automotive Terminology
Brush up on common automotive terms and repair processes. Being able to speak the language of the industry will not only help you communicate better with customers but also show that you are knowledgeable and serious about the role.
✨Prepare for Upselling Scenarios
Think of ways you can upsell service work and plans. Be ready to discuss strategies you've used in previous roles to encourage customers to consider additional services, as this is a key part of the job.
✨Understand the Company and Its Values
Research the garage and understand its mission and values. Being able to align your answers with what the company stands for will show that you are genuinely interested in being part of their team.
