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- Tasks: Support the Quality Assurance Manager in maintaining and improving the Quality Management system.
- Company: Join NHS Blood and Transplant, a vital organization saving lives through blood and organ donations.
- Benefits: Enjoy hybrid working, 27 days annual leave, NHS pension scheme, and opportunities for professional growth.
- Why this job: Make a real impact on patient lives while collaborating with diverse teams across the UK.
- Qualifications: Master’s level qualification or equivalent experience in a regulated environment is preferred.
- Other info: Positions available in Liverpool, Newcastle, and London; indicate your preferred location when applying.
The predicted salary is between 46148 - 52809 £ per year.
Please note that there are three locations across England (Liverpool, Newcastle and London). Please indicate your preferred location when you apply.
Job Summary (Hybrid Working)
Whether your background is in pharmaceutical manufacturing or any other medical quality management or auditing field; few organisations offer the impact of NHS Blood and Transplant. You will work with teams the length and breadth of the country to implement ever-improving best practices. In doing so, making sure our blood, tissue and organ donations safely save millions of lives.
NHSBT has the vision of ‘saving and improving patients’ lives. This role will support this vision by providing you with the challenge and opportunity to play a key role in the maintenance, development, and continual improvement of the NHSBT Quality Management system thereby ensuring our products and services are safe.
You will be an important member of a small local Quality Assurance team working as part of a wider regional team with opportunities to work with many other operational departments in the organisation.
A background in pharmaceutical or medical quality management would be useful in this exciting role but not essential. It’s important you are also a consummate professional who can build strong relationships and ask the right questions while keeping an objective view of the work.
Main duties of the job
In this role you will support the Quality Assurance Manager (QAM) in the maintenance and development of the Quality Assurance function of the site. Your responsibilities will include:
- Day to day involvement with colleagues of varying levels of seniority in many departments and centres regarding all elements of the Quality system including adverse events, audit non-conformities, change control & validation, concessionary issue and recalls.
- Developing relationships with external organisations including external Regulators and ensuring that any external requirements are incorporated safely into the Quality system.
- Producing reports and leading quality review meetings with department managers as well as facilitating meetings to investigate adverse events to their root cause and identify effective actions to prevent re-occurrence.
- Participating in Operational Improvement events using LEAN principles and projects or workshops to identify areas for and methods to improve the services we provide.
About You
Experience and Knowledge
- Extensive experience of working in a regulated environment e.g. Pharmaceutical Manufacturing, or equivalent.
- Experience of quality audit and use of Quality Management Systems.
- Understanding of relevant UK legislation and guidelines, e.g. Good Manufacturing Practice, Good Practice Guidelines for Blood Transfusion, ISO15189, General Data Protection Regulations and Freedom of Information; and any other appropriate statutory guidelines.
- Experience of working with information technology using Microsoft Office packages (Word, Excel and PowerPoint), or equivalent Systems.
Qualifications and Training
- Master’s level qualification. OR equivalent relevant, demonstrable qualification or knowledge and experience equivalent to Master’s level.
- Basic Management Qualification or short courses in line management. OR relevant experience in managing others.
- Demonstrate commitment to own Continued Professional Development (CPD).
Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.
About Us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference – Caring, Expert and Quality. Together we’ll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
What we offer:
- A starting salary of £46,148 – £52,809 per annum in accordance with AfC.
- Three full time opportunities to join as a Band 7 , and progress with NHSBT.
- 1x fulltime 12 months contract in Newcastle. Please note that the Newcastle role is regional, and the successful person will be working between our Newcastle and Barnsley office.
- 1x fulltime 12 months contract in Liverpool.
- 1x fulltime Permanent contract in Tooting, London.
- Opportunity to work with a national organisation that offers flexible working opportunities, including hybrid working.
- 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at:
- We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
This vacancy will close at 23:59 on Wednesday 5th March 2025.
Interviews are anticipated to be held week commencing 24th Mar – subject to confirmation.
For informal enquiries please contact:
Liverpool – Jenny Chan, Quality Assurance Manager at .
Newcastle – Karen Simblet, Quality Assurance Manager (North) at .
London (Tooting) – Susan Tremeer , Assistant QA Manager at .
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Assistant Quality Assurance Manager employer: NHS Blood and Transplant
Contact Detail:
NHS Blood and Transplant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Quality Assurance Manager
✨Tip Number 1
Familiarize yourself with the specific quality management systems and regulations mentioned in the job description, such as Good Manufacturing Practice and ISO15189. This knowledge will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the pharmaceutical or medical quality management field. Attend relevant industry events or join online forums to connect with others who may have insights into the NHSBT culture and expectations.
✨Tip Number 3
Prepare to discuss your experience with operational improvement initiatives, especially using LEAN principles. Be ready to share specific examples of how you've contributed to quality improvements in previous roles.
✨Tip Number 4
When applying, clearly indicate your preferred location among Liverpool, Newcastle, or London. This shows that you are attentive to the details of the job listing and helps streamline the recruitment process.
We think you need these skills to ace Assistant Quality Assurance Manager
Some tips for your application 🫡
Indicate Your Preferred Location: Make sure to clearly state your preferred location (Liverpool, Newcastle, or London) in your application. This shows that you are attentive to the details of the job description.
Highlight Relevant Experience: Emphasize any experience you have in regulated environments, particularly in pharmaceutical manufacturing or quality management. Use specific examples to demonstrate your understanding of quality systems and relevant legislation.
Showcase Your Skills: Mention your proficiency with Microsoft Office packages and any other relevant IT skills. Highlight your ability to produce reports and lead meetings, as these are key responsibilities of the role.
Demonstrate Commitment to Professional Development: Include any qualifications or training that align with the requirements, such as a Master’s level qualification or management courses. Show your commitment to continuous professional development, which is valued by NHS Blood and Transplant.
How to prepare for a job interview at NHS Blood and Transplant
✨Know Your Quality Management Systems
Familiarize yourself with various Quality Management Systems and relevant UK legislation such as Good Manufacturing Practice and ISO15189. Be prepared to discuss how your experience aligns with these standards during the interview.
✨Demonstrate Relationship-Building Skills
Since this role involves collaborating with colleagues across different departments, be ready to share examples of how you've successfully built relationships in previous roles. Highlight your ability to communicate effectively and work as part of a team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding adverse events or audit non-conformities. Think of specific instances where you identified root causes and implemented effective actions to prevent recurrence.
✨Show Commitment to Continuous Learning
Discuss your commitment to Continued Professional Development (CPD) and any relevant qualifications or training you've pursued. This will demonstrate your dedication to staying updated in the field of quality assurance.
