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- Tasks: Join our Intelligence Unit to support investigations and manage intelligence data.
- Company: Be part of one of the largest Trading Standards Services in the UK, dedicated to innovation and service.
- Benefits: Enjoy flexible/hybrid working hours and a supportive training environment.
- Why this job: Make a real impact by disrupting serious criminality while working in beautiful locations.
- Qualifications: Self-motivated with investigative experience; confident in using databases and Microsoft Office.
- Other info: Police Enhanced Vetting required; commitment to diversity and inclusion is essential.
The predicted salary is between 30000 - 42000 £ per year.
INTERNAL ONLY (Employees of Devon County Council, Plymouth City Council, Somerset Council and Torbay Council Only)
- Multiple Locations
Heart of the South West Trading Standards Service are looking to recruit an Intelligence Officer to join our Intelligence Unit which is responsible for a wide range of intelligence functions, investigation support and responding to an array of intelligence requests.
About Us
The Service is jointly commissioned by Devon, Plymouth, Somerset and Torbay Local Authorities and is one of the largest Trading Standards Services in the Country, operating an intelligence led and innovative approach to regulation and service delivery.
As an intelligence-led Service working under the National Trading Standards Intelligence Operating Model (similar to the police National Intelligence Model), we are dedicated to supporting businesses and disrupting and prosecuting serious criminality across all areas of trading standards legislation.
We strive for innovation in our approach to regulation, providing excellent customer service and being a great place to work.
We cover 2 coastlines, Dartmoor & Exmoor National Parks and multiple areas of outstanding natural beauty. Also, the cathedral city of Exeter, historic port of Plymouth, County town of Taunton and the ‘English Riviera’ in Torbay.
The Role
We are seeking an Officer to identify, collate and develop intelligence as part of our intelligence led and evidence based approach to regulatory compliance and intervention. As an Intelligence Officer you will be expected to champion the correct use of intelligence within the joint service. To ensure that the intelligence system, including data entry onto specific intelligence databases, is embedded in the working practices of the Officers in the Service and that it is functioning smoothly.
You will be involved in researching and developing suitable intelligence products to support and direct compliance and intervention activities including investigations leading to formal civil and criminal action. This will require varied approaches and creative and innovative use of available intelligence and data resources, both internal and external to the Service.
Your role will include liaising with and sharing intelligence with key partners, other authorities and officers in the wider Service, requiring good communications skills.
You will be accessing officially sensitive data, including Police intelligence and will, therefore, need to be able to demonstrate accountability with knowledge of relevant data handling and disclosure legislation.
You will be preparing reports and providing briefings and presentations on findings and recommendations and producing high quality intelligence and evidential products (including problem profiles, subject profiles, I2 Charts and mapping).
You will work closely with the Senior Intelligence Analyst and other members of the Intelligence Team to record, evaluate and disseminate available intelligence in order to contribute to the service planning process and operations.
About you
You will need to be self-motivated and be able to work without direct supervision or within general guidance, for much of your time and will be personally responsible for delivery of allocated tasks and identified outcomes.
You will be expected to be organised, work well as part of a team and use your initiative to resolve issues. You must be able to confidently work under pressure and meet deadlines. We are looking for someone who is approachable, flexible and able to learn quickly.
You will be able to liaise confidently with managers, staff and partner organisations to obtain and share information and intelligence as needed. You will need to be able to manage competing priorities and be keen to gain knowledge and understanding of how Trading Standards operates. You will have had experience of working in the investigative arena.
Although training will be provided regarding our bespoke systems, you will need to be confident in using databases, as well as standard Microsoft Office 365 packages – including Teams, Word and Excel.
Additional Information
We can offer you flexible/hybrid working to meet service need and the role can be performed within agreed flexible hours, with a combination of home and office working.
We have offices in Plymouth, Torbay, Newton Abbot, Exeter, Barnstaple, and Wellington. There is an expectation that you would be available to attend some meetings and events in person, and as we cover a large geographical area some travel is to be expected.
Knowledge and experience of trading standards and local authority work is desirable but not essential. As a Service we are committed to ongoing Officer training and development and it is more important that you are willing to commit to training to maintain/improve your competencies.
Please note a Police Enhanced Vetting (NPPV2) will be required for the successful candidate.
If you would like to discuss this opportunity further please contact Laura Cridland on 01392 382081 or Rachel Pecz on 01392 383009.
Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon.
- Happy to Talk Flexible Working -The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Occupational Group Legal/Trading Standards
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Trading Standards Intelligence Officer employer: Trading Standards
Contact Detail:
Trading Standards Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trading Standards Intelligence Officer
✨Tip Number 1
Familiarize yourself with the National Trading Standards Intelligence Operating Model. Understanding this framework will help you demonstrate your knowledge of intelligence-led approaches during discussions.
✨Tip Number 2
Network with colleagues from Devon County Council, Plymouth City Council, Somerset Council, and Torbay Council. Building relationships can provide insights into the role and may lead to valuable recommendations.
✨Tip Number 3
Showcase your experience in investigative work by preparing examples of past projects or cases where you successfully used intelligence to drive outcomes. This will highlight your relevant skills.
✨Tip Number 4
Be prepared to discuss how you would handle sensitive data and your understanding of data handling legislation. This is crucial for the role and will demonstrate your accountability.
We think you need these skills to ace Trading Standards Intelligence Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description and understand the key responsibilities and requirements of the Intelligence Officer position. This will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your application, emphasize any previous experience in investigative roles or working with intelligence systems. Be specific about your contributions and how they relate to the responsibilities outlined in the job description.
Showcase Communication Skills: Since the role requires good communication skills for liaising with partners and presenting findings, make sure to provide examples of your effective communication in past roles. This could include reports you've prepared or presentations you've delivered.
Demonstrate Initiative and Flexibility: The job calls for someone who is self-motivated and can work under pressure. Use your application to illustrate instances where you've taken initiative or adapted to changing circumstances in your previous roles.
How to prepare for a job interview at Trading Standards
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Intelligence Officer role and its responsibilities. Familiarize yourself with the National Trading Standards Intelligence Operating Model and be prepared to discuss how your skills align with the requirements of the position.
✨Showcase Your Investigative Experience
Highlight any previous experience you have in investigative roles. Be ready to provide examples of how you've successfully gathered and analyzed intelligence, as well as how you've used that information to support compliance and intervention activities.
✨Demonstrate Communication Skills
Since the role involves liaising with various stakeholders, it's crucial to demonstrate your communication skills. Prepare to discuss how you've effectively shared information and collaborated with others in past roles, especially in high-pressure situations.
✨Be Prepared for Data Handling Questions
Given the sensitivity of the data you'll be working with, be ready to answer questions about your knowledge of data handling and disclosure legislation. Show that you understand the importance of accountability and confidentiality in your work.
