Resident Engagement Officer

Resident Engagement Officer

London Full-Time 39471 - 51127 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with local communities and coordinate activities for housing consultations.
  • Company: Join Richmond and Wandsworth Councils, dedicated to community engagement and development.
  • Benefits: Enjoy 40 days annual leave, flexible working, and a generous pension plan.
  • Why this job: Make a real impact in your community while developing your communication and networking skills.
  • Qualifications: Experience in community engagement and strong interpersonal skills are essential.
  • Other info: This role requires evening and weekend work; apply early as the position may close soon.

The predicted salary is between 39471 - 51127 £ per year.

Job Title: Resident Engagement Officers

Salary Range: £39,471 – £51,127 per annum

Contract: 12 months Fixed term / Secondment

Full time: 36 hours

Location: Wandsworth

Essential information: Minimum 4 days per week in Wandsworth Town Hall or other council offices, with regular evening / weekend working.

Are you an enthusiastic, effective individual who is passionate about the delivery of excellent community engagement and first-class communication? Join our dedicated professional Development Team, helping us to reach out to local communities, boosting engagement and supporting the consultation and engagement process as we strive to build new homes for council rent on various sites across the borough of Wandsworth.

Objective of Role

Develop and coordinate a programme of community activities to ensure all Homes for Wandsworth’s consultations ensure the fullest resident engagement. Your duties will be to work with the Head of Housing Development and Project Managers to support the development and delivery of innovative engagement approaches that are often tailored to the estate or development being proposed. You will build excellent working relationships with Housing Management and Place colleagues and engage with other officers and stakeholders in the local area to support the delivery of Homes for Wandsworth schemes.

You will be reporting to Development Project Managers – playing an important role in the design and development process, bringing your communications skills and innovative approaches to engagement, in order to engage with local communities, adding value to proposals for our estates.

Success in the role will stem from a proactive approach and willingness to build effective relationships with community and local resident groups, other teams in the Place Directorate, and key stakeholders across the organisation. The environment is fast-paced, with tight deadlines therefore you will need to be a good communicator, well organized, with good networking skills and an excellent team player.

About The Role

Your role will involve close liaison with Development Project Managers, developing and coordinating programmes of community activities to support engagement on the Homes for Wandsworth projects and associated estate/place improvements. You will deploy your communications and networking skills to actively identify opportunities for new and innovative partnerships with local organisations to promote and deliver engagement opportunities and activities. You will support and facilitate community-led initiatives and projects that might be facilitated by Homes for Wandsworth schemes which may include appropriate meanwhile-use of underused spaces and to encourage and promote long-term community engagement.

Essential Qualifications, Skills And Experience

You will have a knowledge and experience of leading community engagement techniques and practices in context of development and placemaking programmes and issues. You will have significant experience of successfully organizing and servicing community engagement meetings and events. You will have strong networking, communications, and interpersonal skills that you will use to make a significant difference to the communities we serve.

Indicative Recruitment Timeline

Closing Date: Friday 28 February 2025

Shortlisting Date: W/C 03 March 2025

Interview Date: TBC

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Useful Information

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details click here.

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Resident Engagement Officer employer: London Borough of Richmond Upon Thames

At Richmond and Wandsworth Councils, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and inclusivity. As a Resident Engagement Officer in Wandsworth, you will enjoy generous benefits including 40 days of annual leave, flexible working arrangements, and a robust pension plan, all while playing a vital role in enhancing community engagement and making a meaningful impact in local neighborhoods.
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Contact Detail:

London Borough of Richmond Upon Thames Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resident Engagement Officer

✨Tip Number 1

Familiarize yourself with the local community and its needs. Attend community events or meetings in Wandsworth to understand the dynamics and issues residents face. This will help you tailor your engagement strategies effectively.

✨Tip Number 2

Network with local organizations and stakeholders. Building relationships with these groups can provide valuable insights and support for your engagement initiatives, making your proposals more impactful.

✨Tip Number 3

Showcase your communication skills by engaging with residents through various channels. Consider using social media, newsletters, or community boards to reach a wider audience and encourage participation in consultations.

✨Tip Number 4

Be proactive in identifying innovative engagement methods. Research successful community engagement practices from other councils or organizations and think about how you can adapt them to fit the unique context of Wandsworth.

We think you need these skills to ace Resident Engagement Officer

Community Engagement Techniques
Event Organization
Networking Skills
Interpersonal Skills
Communication Skills
Project Management
Stakeholder Engagement
Team Collaboration
Problem-Solving Skills
Adaptability
Creativity in Engagement Approaches
Knowledge of Placemaking
Proactive Relationship Building
Organizational Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Resident Engagement Officer position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with community engagement techniques and practices. Provide specific examples of how you've successfully organized community meetings or events, showcasing your networking and communication skills.

Show Your Passion: Express your enthusiasm for community engagement and development in your application. Share why you are passionate about working with local communities and how you can contribute to the Homes for Wandsworth projects.

Tailor Your Application: Customize your cover letter to reflect the values and objectives of the Richmond and Wandsworth Councils. Mention how your skills align with their commitment to equality, diversity, and community welfare, which will demonstrate your fit for the role.

How to prepare for a job interview at London Borough of Richmond Upon Thames

✨Show Your Passion for Community Engagement

Make sure to express your enthusiasm for community engagement during the interview. Share specific examples of how you've successfully engaged with local communities in the past and how you plan to bring that passion to the role.

✨Demonstrate Your Networking Skills

Highlight your ability to build relationships with various stakeholders. Be prepared to discuss previous experiences where you effectively collaborated with community groups, local organizations, or other teams to achieve common goals.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-life scenarios. Think about challenges you might face in community engagement and how you would address them, especially in a fast-paced environment with tight deadlines.

✨Emphasize Your Communication Skills

Since strong communication is key for this role, be ready to showcase your interpersonal skills. Practice articulating your thoughts clearly and concisely, and consider how you can adapt your communication style to different audiences.

Resident Engagement Officer
London Borough of Richmond Upon Thames
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