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For Companies At a Glance
- Tasks: Lead the store's sales and customer experience while managing a dynamic team.
- Company: Join Roger Vivier, a luxury brand known for its stylish footwear and accessories.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Be part of a prestigious brand and make a real impact on customer satisfaction.
- Qualifications: 4-5 years of team management experience in luxury retail is essential.
- Other info: We value diversity and inclusion; all qualified applicants are encouraged to apply.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Mission: Responsible for the commercial development and branding of Roger Vivier within the store as well as customer experience and satisfaction.
Main activities:
Develop the store sales turnover:
- Guarantee the implementation of Roger Vivier commercial policy within the store:
- Setting of sales objectives and periodic analysis of the results achieved
- Implementation of the selling ceremony in accordance with the Brand guidelines
- Ensure the highlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department
- Guarantee the implementation of CRM actions in order to develop the customer database
- Supervise the coordination of Trade marketing events
- Analyze sales reports and customer feedback
- Propose action plans in order to exceed the set objectives and increase turnover
- Guarantee correct invoicing and collection procedures
- Ensure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis
Team management:
- Organize the activity of the store: planning, determine collective and individual actions
- Support and organize communication with store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement
- Participate in the recruitment of new employees and guarantee their integration: training in processes and procedures, various trainings, etc.
- Contribute to the motivation and promotion of the sales team: evaluate its employees and ensure the follow-up of development actions
Ensure brand image
- Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policy
- Guarantee customer satisfaction
- Guarantee compliance with the rules and procedures within the store
Profile:
Experience:
- 4/5 years minimum team management experience
Specific Competences:
- Management
- Luxury sales and hospitality techniques
Aptitudes:
- Result and performance orientation (mastery of different KPIs)
- Client oriented
- Organization, responsiveness and adaptability
- Written and oral communication
- Knowledge / sensibility of the world of luxury and fashion, and in particular of shoes
- Fluent English
TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship.
Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
Store Manager - New Bond Street - London employer: Roger Vivier
Contact Detail:
Roger Vivier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - New Bond Street - London
✨Tip Number 1
Familiarize yourself with Roger Vivier's brand values and product lines. Understanding the luxury market and the specific nuances of their offerings will help you demonstrate your passion and knowledge during the interview.
✨Tip Number 2
Prepare to discuss your previous experience in team management and how you've successfully motivated and developed a sales team. Be ready to share specific examples that highlight your leadership skills and results-driven approach.
✨Tip Number 3
Showcase your understanding of CRM systems and how you've utilized them to enhance customer relationships in past roles. This will demonstrate your ability to develop a customer database and implement effective marketing strategies.
✨Tip Number 4
Be prepared to discuss how you would analyze sales reports and customer feedback to propose actionable plans. Highlight your analytical skills and your ability to adapt strategies based on performance metrics.
We think you need these skills to ace Store Manager - New Bond Street - London
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Roger Vivier's brand values and their approach to luxury retail. This will help you tailor your application to reflect your alignment with their mission.
Highlight Relevant Experience: Make sure to emphasize your previous experience in team management and luxury sales. Use specific examples that demonstrate your ability to meet sales objectives and enhance customer satisfaction.
Showcase Your Skills: Clearly outline your skills related to organization, communication, and performance orientation. Mention any relevant KPIs you have mastered in past roles to show your results-driven mindset.
Craft a Compelling Cover Letter: Write a cover letter that not only summarizes your CV but also expresses your passion for the luxury fashion industry. Discuss how your background and skills make you a perfect fit for the Store Manager position.
How to prepare for a job interview at Roger Vivier
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to setting goals, providing feedback, and fostering a positive work environment.
✨Understand the Brand's Values
Familiarize yourself with Roger Vivier's brand identity and values. Be ready to discuss how you can uphold and promote these values within the store, ensuring that every customer interaction reflects the luxury and quality associated with the brand.
✨Prepare for Sales Strategy Discussions
Since the role involves developing sales turnover, be prepared to discuss your experience with sales strategies. Think about specific KPIs you've worked with and how you've used data analysis to drive sales performance in previous roles.
✨Demonstrate Customer-Centric Thinking
Customer satisfaction is key in this role. Prepare to share examples of how you've enhanced customer experiences in the past, including any CRM actions you've implemented to build and maintain customer relationships.
