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- Tasks: Oversee training operations from scheduling to delivery and ensure smooth communication with instructors and clients.
- Company: Join a dynamic team at CVS Group, dedicated to delivering top-notch training programs.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration across multiple locations.
- Why this job: Be part of a culture that values efficiency, teamwork, and continuous improvement in training delivery.
- Qualifications: Bachelor’s degree and 2-3 years in training coordination; strong organizational and communication skills required.
- Other info: Candidates from the UK or Central Europe preferred, but US applicants are also welcome.
The predicted salary is between 36000 - 60000 £ per year.
Training Operations Specialist page is loaded
Training Operations Specialist
Apply locations: London, United Kingdom; Texas – Multiple Locations; United Kingdom – Multiple Locations; Pennsylvania – Multiple Locations; North Carolina – Multiple Locations
Time type: Full time
Posted on: Posted Today
Job requisition id: R00025974
The primary purpose of the position is to oversee the operations of the Training Programs from pre-course to post-course administration and delivery. To manage the efficient use of systems, processes, instructors, training content and ERM CVS resources to satisfy internal and external clients’ training needs. The role has responsibility for the overall effectiveness of activities and for the ongoing implementation of best practices in CVS Group within different locations.
Responsibilities
- Assist on scheduling training sessions, programs, classes, and virtual events (according to the best geographical locations/products).
- Communicate with instructors and clients (public and private training) to ensure smooth training delivery.
- Maintain accurate training records and documentation.
- Evaluate training program effectiveness and suggest improvements.
- Collaborate with various departments to align training needs.
- Ensure compliance with training policies and procedures, including coordination of accreditation requirements.
- Assist in the development of training materials & resources with timely issuance of training certificates.
- Follow the Training Operations Processes and procedures from a sales contract signed till the training certificates are issued and released, coordinating with both Sales and Finance/Accounts team.
- Make sure we achieve the target revenue for each project through efficient delivery.
- Manage the LMS to control & coordinate training delivery processes and record keeping.
- Handle training contracts in ERM systems for invoices by liaising with the Finance team.
- Manage ERM resources to ensure workloads are planned and the department runs efficiently.
- Assist with providing contract development and venue support helping them to deliver training forward schedule.
- Review continually open course occupancy and take action to protect course profitability as appropriate.
- Assist with instructor selection, induction and onboarding.
- Assist the Training Director to ensure that all contractual relationships with key suppliers are maintained, continually reviewed, and improved.
Requirements
- Bachelor’s degree in education, Business Administration or related field.
- Minimum 2-3 years’ experience in training coordination or similar role.
- Excellent organizational and multitasking skills.
- High discipline in planning and executing projects.
- Strong communication and interpersonal abilities.
- Proficiency in MS Office and training software.
- Attention to detail and problem-solving skills.
- Ability to work as part of a team.
- Familiarity with learning management systems is a plus.
- Candidates based in UK or Central Europe are preferred. Candidates in the USA will also be considered.
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Training Operations Specialist employer: Environmental Resources Management (ERM)
Contact Detail:
Environmental Resources Management (ERM) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Operations Specialist
✨Tip Number 1
Familiarize yourself with the specific training programs and methodologies used by StudySmarter. Understanding our approach will help you demonstrate your alignment with our values and operational needs during the interview.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the day-to-day responsibilities and challenges, which can help you tailor your responses to show how you can effectively manage training operations.
✨Tip Number 3
Highlight your experience with learning management systems (LMS) in your discussions. Since managing the LMS is a key part of the role, showcasing your proficiency can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully coordinated training sessions or programs in the past. Being able to share specific instances where you improved training delivery or efficiency will demonstrate your capability for this role.
We think you need these skills to ace Training Operations Specialist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Training Operations Specialist position. Understand the key responsibilities and requirements, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to highlight relevant experience in training coordination or similar roles. Emphasize your organizational skills, communication abilities, and any familiarity with learning management systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for training operations. Mention specific examples of how you've successfully managed training programs or improved processes in previous roles.
Highlight Relevant Skills: In your application, make sure to emphasize your proficiency in MS Office and any training software you have used. Also, mention your attention to detail and problem-solving skills, as these are crucial for the role.
How to prepare for a job interview at Environmental Resources Management (ERM)
✨Showcase Your Organizational Skills
As a Training Operations Specialist, you'll need to demonstrate your excellent organizational and multitasking abilities. Prepare examples from your past experiences where you successfully managed multiple training sessions or projects simultaneously.
✨Communicate Effectively
Strong communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've effectively communicated with instructors and clients in previous roles to ensure smooth training delivery.
✨Highlight Your Problem-Solving Skills
Attention to detail and problem-solving skills are key for this position. Think of specific instances where you identified issues in training programs and implemented solutions. Be prepared to share these examples during the interview.
✨Familiarize Yourself with Learning Management Systems
If you have experience with learning management systems (LMS), be sure to mention it. If not, take some time to research common LMS platforms and their functionalities. Showing that you're proactive about learning can impress the interviewers.
