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- Tasks: Help tenants manage their housing needs and support services while monitoring rent accounts.
- Company: Join a well-established housing provider with a strong portfolio in supported living projects.
- Benefits: Enjoy remote work flexibility, sociable hours, and the potential for a permanent position.
- Why this job: Make a real impact in social housing while developing your skills in a supportive environment.
- Qualifications: Strong background in social housing and a full UK driver's license required.
- Other info: Role subject to an Enhanced DBS check; occasional property visits needed.
- Supported Housing Officer
- Full Time Vacancy
- Home Based
- Covering West Midlands and Northwest
- £19.01 Umbrella
- Sociable Working Hours
- Temp to Perm.
Are you passionate about helping others?
Are you looking for a new challenge in Social Housing?
Client snapshot:
An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services.
Vacancy Brief:
- My client is looking for a Supported Housing Officer
- The job role is until August 2025 with the view to go permanent after a review.
- A full-time role, it is 35 hours per week.
- Working pattern is Monday Friday 9 5pm role.
- Pay Rate is £14.55 PAYE or £19.01 Umbrella
- Full UK Driver s License and access to a vehicle is required.
- The vacancy is home based with occasional visit to properties.
- Property portfolio is 250 properties within the Northwest and West Midlands areas.
- The role is subject to an Enhanced DBS check covering children and adult s workforce issued within the last 12 months of on the update service.
- Dealing with tenants of social housing.
- Successful candidate will need strong Social Housing background which includes injunctions, possession hearing, preparing court reports and witness statements etc.
The Responsibilities:
- As a Supported Housing Officer, you will be tasked with monitoring of all organisations rent accounts both current and former arrears and credit accounts in patch.
- In your job role, you will be taking direct action where arrears are accruing in line with organisation s Income Collection and Debt Management Policy and liaising with Support or Housing Management Worker when their support is needed.
- An important aspect of your role will be engaging with HB to ensure correct levels of HB are in payment for the right dates and at the correct level, liaising with organisations Welfare Benefit Advisor for any complex cases.
- In your role as a Supported Housing Officer, you will be responsible for preparing documentation, including notices, witness statements and court documents for any enforcement or to end a tenancy.
- Furthermore, you will liaise with ASB & Legal Advisor on any complex ASB.
Housing Officer Generic Housing Officer Income Officer Rent Arrears Officer Income Recovery ASB Anti Social Behaviour Officer Income Arrears Officer Supported Housing Officer Tenancy Support Officer Tenancy Sustainment Officer Tenancy Services Officer Assistant Housing Manager Team Leader Deputy Housing Manager Supported Living Manager Housing Support Worker Floating Support Worker Senior Support worker Scheme Manager Tenancy Support Housing Support Tenancy Sustainment Independent Living Supported Housing Housing Project worker Full Time Supported Living Sheltered Scheme Homelessness Young People Substance Misuse Birmingham Wolverhampton Coventry Manchester Liverpool Blackpool Leicester Nottingham Northwest West Midlands East Midlands Community Support Charity Housing Association Local Authority
Supported Housing Officer - Remote employer: Oscar Underhill Recruitment Solutions Ltd
Contact Detail:
Oscar Underhill Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Officer - Remote
✨Tip Number 1
Familiarize yourself with the specific housing policies and regulations in the West Midlands and Northwest areas. Understanding local laws and practices will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the social housing sector. Attend local housing events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experience that showcase your skills in managing rent accounts, dealing with arrears, and handling complex cases. Being ready with specific scenarios will set you apart.
✨Tip Number 4
Research the organization’s portfolio and understand their approach to supported living projects. Tailoring your conversation during the interview to reflect their values and mission can show that you are a great fit for their team.
We think you need these skills to ace Supported Housing Officer - Remote
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Supported Housing Officer position. Understand the responsibilities and required skills, especially those related to social housing, rent arrears, and tenant engagement.
Tailor Your CV: Customize your CV to highlight relevant experience in social housing and any specific skills mentioned in the job description, such as preparing court documents or liaising with welfare benefit advisors.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for helping others and your understanding of the challenges faced in supported housing. Mention specific experiences that align with the role's requirements.
Highlight Your Qualifications: Ensure you mention your full UK driver's license and access to a vehicle, as these are essential for the role. Also, be prepared to discuss your Enhanced DBS check status during the application process.
How to prepare for a job interview at Oscar Underhill Recruitment Solutions Ltd
✨Show Your Passion for Social Housing
Make sure to express your genuine passion for helping others and your commitment to social housing. Share personal experiences or motivations that led you to pursue a career in this field.
✨Demonstrate Your Knowledge of Relevant Policies
Familiarize yourself with the Income Collection and Debt Management Policy, as well as other relevant regulations. Be prepared to discuss how you would apply these policies in real-life scenarios during the interview.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills, especially regarding rent arrears and tenant engagement. Think of specific examples from your past experience where you successfully managed similar situations.
✨Highlight Your Communication Skills
As a Supported Housing Officer, effective communication is key. Be ready to showcase your ability to liaise with various stakeholders, including tenants, support workers, and legal advisors, and provide examples of how you've done this in previous roles.
