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For Companies At a Glance
- Tasks: Welcome and assist customers, providing excellent service in a fast-paced environment.
- Company: Join Specsavers, a leading optical retailer dedicated to customer care and professional development.
- Benefits: Enjoy 28 days annual leave, pension contributions, and access to discounted perks.
- Why this job: Gain valuable experience with support from experts while enjoying a vibrant team culture.
- Qualifications: Previous customer service experience is preferred; knowledge of optics is a plus.
- Other info: Full-time role with no late nights and opportunities for professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Optical Assistant – Hatfield Specsavers
Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place.
We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
What’s on Offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Depending on Experience
- 28 days annual leave plus your birthday off
- Full time – 40 hours per week – Weekend working is essential
- No late nights
- Pension contribution
- Professional fees paid
- Specsavers Perks – our discounted benefits scheme
- Annual subscription to the “Headspace” app
- WeCare – UK confidential employee helpline
- Outstanding professional development opportunities
- Support with IP, other higher accreditations and Pathway
- Access to latest clinical technology and equipment
- Support with CPD points
- Regular team events and team building evenings
Find out more
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.
This includes:
- Previous experience in a fast-paced customer service environment
- Experience in an optics business
- Knowledge/experience of optical terminology.
Checked all the boxes? Now’s the perfect time to apply!
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Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Familiarise yourself with common optical terminology. Understanding terms like 'refraction', 'lens types', and 'prescription' will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your past experiences. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Research Specsavers and their values. Being able to articulate why you want to work for them and how you align with their mission can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Optical Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: If you have previous experience in a customer service role or in an optics business, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your skills and how they relate to the job.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for the role and the company. Mention why you want to work at Specsavers and how you can contribute to their team. Keep it concise and engaging.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
As an Optical Assistant, you'll be interacting with customers regularly. Make sure to express your enthusiasm for helping people and providing excellent service during the interview. Share specific examples from your past experiences where you went above and beyond for a customer.
✨Familiarise Yourself with Optical Terminology
Having a basic understanding of optical terms can set you apart from other candidates. Brush up on common terminology used in the optics field before your interview. This will not only show your interest in the role but also demonstrate your readiness to engage with customers and colleagues effectively.
✨Highlight Relevant Experience
If you've worked in a fast-paced customer service environment or have previous experience in optics, make sure to highlight this during your interview. Discuss how these experiences have prepared you for the challenges of the Optical Assistant role at Specsavers.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask your interviewer about the company culture, training opportunities, or team dynamics. This shows that you're genuinely interested in the position and eager to learn more about how you can contribute to the team.
