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For Companies At a Glance
- Tasks: Lead digital transformation and enhance customer experiences across all platforms.
- Company: Join London Square, a top residential developer creating vibrant communities in Greater London.
- Benefits: Enjoy competitive pay, private medical insurance, and 25 days of holiday plus perks like gym discounts.
- Why this job: Shape the digital future of a dynamic company while working in a collaborative and innovative environment.
- Qualifications: Proven leadership in digital roles, expertise in Salesforce CRM, and strong skills in digital marketing.
- Other info: This is an office-based role in Uxbridge; applicants must be eligible to work in the UK.
The predicted salary is between 72000 - 100000 £ per year.
Join to apply for the Head of Digital role at London Square .
About Us
London Square is a leading residential and mixed-use developer and Aldar-owned company, delivering communities in well-connected locations across Greater London. Since it was established in 2010, the award-winning company has delivered nearly 5000 homes, through a mix of prime, mid-market and homes of all tenures, including affordable homes through its independent provider Square Roots. Aldar and London Square are committed to creating world-class developments, anchored in high quality design, sustainability, and customer service excellence.
About The Role & Team
As the Head of Digital, you will lead the charge in driving the company’s digital transformation agenda. Your mission will be to design, implement, and optimize digital experiences across the entire customer lifecycle, from Lead Generation to Sales, In-Construction Management, Handover, and In-Life Property Management. This role will be critical to shaping the digital future of London Square while ensuring alignment with the broader Group digital strategy.
The role will be office-based working in our Head Office in Uxbridge.
Key Responsibilities
- Digital Strategy and Transformation:
- Develop and execute a comprehensive digital transformation strategy, aligning with the Group’s overarching digital vision.
- Identify opportunities to modernize and enhance digital capabilities across all business functions, ensuring scalability and cost efficiency.
- Customer Journey Enhancement:
- Lead the redesign of end-to-end customer journeys, ensuring seamless, intuitive, and impactful digital experiences across web, mobile, and omnichannel platforms.
- Drive innovation in Lead to Sale processes, In-Construction Management tools, Handover journeys, and ongoing property management experiences.
- Platform And Technology Leadership:
- Oversee the implementation and optimization of advanced Salesforce CRM solutions, leveraging its capabilities to enhance customer engagement and sales processes.
- Lead initiatives for developing and maintaining high-performing websites (including JavaScript-based development) and mobile applications.
- Ensure effective integration of Oracle Fusion ERP and other enterprise systems to streamline operations.
- Utilize modern omnichannel marketing tools to drive SEM/SEO advertising campaigns, cookie management, and targeted/retargeted marketing efforts.
- Digital Marketing And Analytics:
- Build and execute data-driven digital marketing campaigns to attract and retain customers, leveraging advanced analytics to optimize performance.
- Enhance cookie management and ensure compliance with privacy regulations while improving retargeting and personalization efforts.
- Team Leadership And Collaboration:
- Manage the digital function for the UK business, ensuring cross-functional alignment and collaboration.
- Foster a strong partnership with the Group digital team to leverage shared resources, tools, and best practices while reducing redundant investments.
- Lead and inspire a high-performing digital team, empowering them to achieve the company’s digital transformation objectives.
- Hands-On Execution:
- Be prepared to roll up your sleeves and take an active role in project execution, from concept to delivery.
- Influence stakeholders at all levels with a collaborative, solutions-oriented approach to drive organizational change.
Key Skills & Experience
- Proven experience as a Head of Digital or equivalent leadership role within digital-native businesses.
- Extensive experience with Salesforce CRM and its advanced features, including automation and analytics.
- Expertise in digital experiences across mobile app development, website development (JavaScript proficiency), and Oracle Fusion ERP integration.
- Deep knowledge of modern omnichannel marketing tools, including SEM/SEO advertising, cookie management, and audience targeting/retargeting strategies.
- Strong track record in implementing large-scale digital transformation projects, with measurable business outcomes.
- Excellent leadership, stakeholder management, and influencing skills to drive change across diverse functions.
- A hands-on mindset with the ability to balance strategic vision with operational execution.
What’s in it for you?
Ensuring you have a work-life balance and stay healthy and happy is important to London Square. We offer the following core benefits:
- Competitive compensation package and car allowance.
- Private Medical Insurance.
- Group Pension Scheme and Life Insurance.
- 25 Days holiday plus bank holidays including a holiday trading scheme and long service days.
Benefits
In addition to these core benefits, we offer other benefits which may result in tax or money savings. Some of these include:
- Bupa Dental Cover
- Bupa Employee Assistance
- Virtual GP Service
- Salary sacrifice scheme for electric vehicles
- Cycle to Work
- Gym Membership corporate discounts
- Health Cash Plan
- Perkpal (shopping discounts)
- Tech Scheme
- Payroll Giving
Our Commitment
London Square is a fresh, exciting and rewarding place to work and our success is based on the quality of our people. It is an exciting time to join London Square. If you think you have what it takes to be a part of our dynamic team, click on the link to apply.
London Square are proud to be an equal opportunities employer. If you require support as part of your application or require more information please email
At London Square, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.
You must be eligible to work in the UK to apply for this vacancy. London Square are not able to offer Visa sponsorship.
As part of our commitment to personal data privacy, we want to share how we will use your application data. This data will be held in our system to process your application to this role and to consider you for any future opportunities which match your experience. For further information, please review our privacy policy Privacy Policy & Cookies | London Square.
Seniority level
- Executive
Employment type
- Full-time
Job function
- Marketing and Sales
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Head of Digital employer: London Square
Contact Detail:
London Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Digital
✨Tip Number 1
Familiarize yourself with the latest trends in digital transformation, especially in the real estate sector. Understanding how companies like London Square are leveraging technology to enhance customer experiences will give you a competitive edge during discussions.
✨Tip Number 2
Showcase your hands-on experience with Salesforce CRM and other relevant technologies. Be prepared to discuss specific projects where you've successfully implemented digital solutions that improved customer engagement or streamlined operations.
✨Tip Number 3
Highlight your leadership skills by sharing examples of how you've managed cross-functional teams in previous roles. Emphasize your ability to inspire and drive change, as this is crucial for the Head of Digital position.
✨Tip Number 4
Prepare to discuss your approach to data-driven marketing strategies. Being able to articulate how you've used analytics to optimize campaigns and improve customer retention will resonate well with the hiring team at London Square.
We think you need these skills to ace Head of Digital
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Head of Digital role. Tailor your application to highlight your relevant experience in digital transformation and customer journey enhancement.
Highlight Relevant Experience: In your CV and cover letter, emphasize your proven experience with Salesforce CRM, digital marketing, and omnichannel strategies. Provide specific examples of past projects that demonstrate your ability to lead digital initiatives and achieve measurable outcomes.
Showcase Leadership Skills: Since this is a leadership position, be sure to illustrate your team management and stakeholder engagement skills. Discuss how you've successfully led teams and collaborated across functions to drive change in previous roles.
Craft a Compelling Cover Letter: Your cover letter should not only express your enthusiasm for the role but also connect your skills and experiences directly to the key responsibilities outlined in the job description. Make it clear why you are the ideal candidate for London Square's digital transformation agenda.
How to prepare for a job interview at London Square
✨Showcase Your Digital Transformation Experience
Be prepared to discuss specific examples of digital transformation projects you've led. Highlight measurable outcomes and how your strategies aligned with broader business goals, as this role is all about driving change.
✨Demonstrate Your Technical Proficiency
Since the role involves overseeing Salesforce CRM and website development, be ready to talk about your experience with these technologies. Discuss any hands-on work you've done with JavaScript or Oracle Fusion ERP integration.
✨Emphasize Customer Journey Enhancement
Prepare to explain how you've improved customer journeys in previous roles. Share insights on how you’ve utilized data-driven marketing campaigns to enhance customer engagement and retention.
✨Exhibit Leadership and Collaboration Skills
This position requires strong leadership and collaboration. Be ready to share examples of how you've managed teams and fostered cross-functional partnerships to achieve digital objectives.
