Head of Service

Head of Service

Manchester Full-Time 43700 - 48200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Schools Traded Team and manage operational aspects of Speech and Language Therapy.
  • Company: Join MFT, one of England's largest NHS Trusts, dedicated to innovative healthcare solutions.
  • Benefits: Enjoy a competitive salary, flexible hours, and opportunities for professional development.
  • Why this job: Make a real impact in children's lives while working in a supportive and inclusive environment.
  • Qualifications: Degree-level education and relevant healthcare registration required; management experience is a plus.
  • Other info: This is a part-time secondment role for 12 months, perfect for balancing work and studies.

The predicted salary is between 43700 - 48200 £ per year.

NHS AfC: Band 8a

Main area: Speech and Language Therapy
Grade: NHS AfC: Band 8a
Contract: Secondment: 12 months
Hours: Part time – 7.5 hours per week (one day per week)
Job ref: 349-LCO-6938700*

Site: Manchester
Salary: £53,755 – £60,504 per annum, pro rata
Salary period: Yearly
Closing: 03/03/2025 23:59

Job Overview

This is an exciting Head of Service secondment development opportunity with the MLCO Paediatric SALT Management Team. The secondment will be for 7.5 hours per week for a period of 12 months.

The secondment will involve the operational leadership of the Schools Traded Team. This will include:

  • Triage of DLD referrals/requests
  • 1:1 meetings
  • Liaising with other stakeholders from LEA/schools/alternative provisions
  • Overseeing the Elklan work
  • Management of difficult schools
  • Dealing with complaints
  • Dealing with HR issues related to the team
  • Ensuring timetabling of staff is complete
  • Recruitment of new staff – JD/PS/TRAC
  • Liaising with Finance regarding budgeting of traded service
  • Attendance at HOS meetings

Main Duties of the Job

The Head of Service (HoS) role is a key strategic and operational leadership role within the SLT Service. The HoS will provide leadership, operational management, and strategic direction to the services.

The HoS will ensure the supportive and responsive day-to-day operational management of the service. They will provide visible leadership to the team and will be committed to delivering a focused, modern, effective, and efficient service.

Working for Our Organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn and is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health and social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals and community services from across Manchester, Trafford, and beyond, we champion collaborative working and transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate, so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient and staff experience, operational effectiveness, and driving research and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre and Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, providing equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing, and shaping the future of our organisation together.

Detailed Job Description and Main Responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide ’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits, and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at

We’re looking forward to hearing from you!

Person Specification

Essential Criteria

  • Degree level or equivalent level or significant relevant experience
  • Professional Healthcare registration specific to the service

Desirable Criteria

  • Management qualification or equivalent experience

Skills and Experience

Essential Criteria

  • Previous recent Operational Experience
  • Extensive experience of service area in paediatric SLCN
  • Innovative, Evidence-based practice

Management Skills

Essential Criteria

  • Evidence of Leadership development
  • Service Planning
  • Ability to counsel, mentor, and support staff

Applicant Requirements

You must have appropriate UK professional registration.

Documents to Download

  • Band 8A HoS JD PS (PDF, 192.6KB)
  • ft form (PDF, 920.2KB)
  • Candidate Essential Guide Non Medical (PDF, 1.3MB)

Further Details / Informal Visits Contact

Name: Philippa Green
Job title: Head of Service
Email address:
Telephone number: 01614706770 #J-18808-Ljbffr

Head of Service employer: Manchester Royal Eye Hospital

At MFT, we pride ourselves on being one of the largest NHS Trusts in England, offering unparalleled opportunities for professional growth and development within a collaborative and inclusive work environment. Our commitment to innovation, evidenced by our state-of-the-art Electronic Patient Record system and robust research infrastructure, ensures that you will be at the forefront of healthcare transformation. Join us in Manchester, where we not only prioritize your well-being but also empower you to make a meaningful impact in the lives of the communities we serve.
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Contact Detail:

Manchester Royal Eye Hospital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Service

✨Tip Number 1

Familiarize yourself with the specific challenges and needs of paediatric Speech and Language Therapy. Understanding the nuances of DLD referrals and the operational aspects of managing a Schools Traded Team will set you apart.

✨Tip Number 2

Network with current or former staff within the MLCO Paediatric SALT Management Team. They can provide insights into the team dynamics and expectations, which can be invaluable during your interview.

✨Tip Number 3

Demonstrate your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlight your experience in dealing with HR issues and managing difficult situations.

✨Tip Number 4

Show your commitment to continuous improvement by discussing any innovative practices you've implemented in previous roles. This aligns with MFT's focus on evidence-based practice and modern service delivery.

We think you need these skills to ace Head of Service

Leadership Skills
Operational Management
Service Planning
Communication Skills
Stakeholder Engagement
Conflict Resolution
HR Management
Budgeting and Financial Management
Team Management
Problem-Solving Skills
Evidence-Based Practice
Mentoring and Coaching
Adaptability
Strategic Thinking

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description and person specification. Understand the key responsibilities and essential criteria for the Head of Service position, as this will help you tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasize your previous operational experience and any relevant qualifications. Make sure to showcase your leadership skills and experience in paediatric SLCN, as these are crucial for the role.

Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying and how your skills align with the NHS values. Be specific about how you can contribute to the service and mention any innovative practices you have implemented in the past.

Review and Edit: Before submitting your application, review all documents for clarity and professionalism. Check for spelling and grammatical errors, and ensure that your application reflects your best self. A polished application can make a significant difference.

How to prepare for a job interview at Manchester Royal Eye Hospital

✨Understand the Role

Make sure you thoroughly understand the responsibilities of the Head of Service position. Familiarize yourself with operational leadership, triage processes, and stakeholder engagement as these are key aspects of the role.

✨Showcase Your Leadership Skills

Prepare to discuss your previous leadership experiences, particularly in managing teams and dealing with HR issues. Highlight specific examples where you successfully led a team or resolved conflicts.

✨Demonstrate Knowledge of the Sector

Be ready to talk about current trends and challenges in paediatric speech and language therapy. Showing that you are informed about evidence-based practices will demonstrate your commitment to innovative service delivery.

✨Prepare Questions for the Interviewers

Think of insightful questions to ask about the organization’s goals, the team dynamics, and how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Head of Service
Manchester Royal Eye Hospital
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