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- Tasks: Lead a team managing client aftercare and engagement in investment management.
- Company: Join a growing, award-winning investment management business in London.
- Benefits: Enjoy a competitive salary and hybrid working options.
- Why this job: Step up to a head of position and make a real impact in client relations.
- Qualifications: Must have team leadership experience and extensive client aftercare in financial services.
- Other info: Great opportunity for career advancement in a dynamic environment.
The predicted salary is between 70000 - 85000 £ per year.
Head of Client Relations – Investment Management
Head of Client Relations is required to join a growing Investment Management business. Offering a competitive salary ranging from GBP70,000 to GBP85,000, based in London, hybrid working.
Reporting to the Client Services Director, this person will oversee a team of 6. The team is responsible for post-sales client aftercare including administration of accounts, supporting underlying investments, issuing reporting, client engagement and retention, investor events as well as producing documentation and marketing. The role requires previous experience in the buy side/investment management and team leadership as well as client aftercare.
Key requirements:
- Team leadership experience.
- Extensive client aftercare experience within financial services.
- Exposure to buy side/investment management.
- Exceptional written and spoken communications.
This is a great opportunity to help an award-winning investment management business and step up from a team lead role into a head of position. If you feel like you match the above and would like to hear more, please apply within.
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Head of Client Relations - Investment Management employer: Kite Human Capital Ltd
Contact Detail:
Kite Human Capital Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Relations - Investment Management
✨Tip Number 1
Make sure to highlight your leadership experience in previous roles. Since this position involves overseeing a team, showcasing specific examples of how you've successfully led teams in the past will set you apart.
✨Tip Number 2
Demonstrate your expertise in client aftercare by discussing any strategies or initiatives you've implemented that improved client satisfaction and retention. This will show that you understand the importance of maintaining strong client relationships.
✨Tip Number 3
Familiarize yourself with the latest trends and challenges in the investment management sector. Being able to discuss these topics during your interview will demonstrate your passion for the industry and your proactive approach to staying informed.
✨Tip Number 4
Prepare to discuss your communication skills in detail. Since exceptional written and spoken communication is a key requirement, think of examples where your communication made a significant impact on client relations or team dynamics.
We think you need these skills to ace Head of Client Relations - Investment Management
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in investment management and client aftercare. Use specific examples that showcase your leadership skills and how you've successfully managed client relationships.
Showcase Communication Skills: Since exceptional written and spoken communication is crucial for this role, include examples of how you've effectively communicated with clients and team members. Consider including a brief anecdote or achievement that illustrates your communication prowess.
Tailor Your CV: Customize your CV to align with the job description. Focus on relevant roles and responsibilities that demonstrate your ability to lead a team and manage client relations effectively within the financial services sector.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention why you are interested in this specific investment management business and how you can contribute to their success.
How to prepare for a job interview at Kite Human Capital Ltd
✨Showcase Your Leadership Skills
As a candidate for the Head of Client Relations, it's crucial to demonstrate your team leadership experience. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and develop team members.
✨Highlight Client Aftercare Experience
Make sure to discuss your extensive client aftercare experience within financial services. Be ready to share specific instances where you improved client satisfaction or retention, as this will be key to the role.
✨Communicate Clearly and Effectively
Exceptional written and spoken communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and consider preparing a brief presentation about your vision for client relations.
✨Understand the Buy Side/Investment Management Landscape
Familiarize yourself with the current trends and challenges in the buy side/investment management sector. Being knowledgeable about the industry will not only impress your interviewers but also show your commitment to the role.
