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- Tasks: Maximize revenue through group reservations, conferences, and events while building strong customer relationships.
- Company: The Waldorf Hilton London is a historic hotel in the heart of London's theatre district.
- Benefits: Enjoy free meals, career growth programs, travel discounts, and 28+ days of holiday.
- Why this job: Join a team that values personal development and offers a chance to create unforgettable guest experiences.
- Qualifications: Strong organizational skills, positive attitude, and previous sales experience are essential.
- Other info: Experience in hotel management systems and event functions is a plus.
The predicted salary is between 28800 - 43200 £ per year.
The Waldorf Hilton London is an iconic & historic London hotel built in the late 1800, located in Aldwych. The hotel features 298 Guest Rooms, including 19 suites. Blending Edwardian “Du Siecle” with modern comfort. Our hotel sits in the center of London’s glitzy theatre district, just a few minutes’ walk from Covent Garden, The Royal Opera House and Trafalgar Square. Guests of this hotel will experience first-class service, distinguished by an unrivalled commitment to a personalised approach. We ensure a comfortable, luxurious stays all our guests, with guidance on locally immersive experiences where desired. Homage’s restaurant and Décor pays tribute to the Grand Cafés of Europe Renaissance, offering a high standard of Modern British Food. Good Godfrey’s bar & Lounge offers crafty & cosmopolitan cocktails as well as canapés and light bites. A WORLD OF REWARDS Free and healthy meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Sales incentives paid quarterly A Group, Conference, and Events (GCE) Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. What will I be doing? As Group, Conference, and Events Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Group, Conference, and Events Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events Sales Executive will perform the following tasks to the highest standards: Receive and convert incoming enquiries to achieve targets and maximize revenue Seek opportunities to increase sales and conversions within the Team Manage an events schedule to maximise yield Focus on a consistently executed up-selling approach Build strong relationships with customers to fully understand their needs Arrange and carry out Hotel show rounds Ensure the complete administration and execution of all planned events Participate in hotel promotional activities What are we looking for? A Group, Conference, and Events Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Good organisational and administration skills Positive attitude and good communication skills Commitment to delivering a high level of customer service Confident telephone manner High level of IT skills Excellent grooming standards Demonstrated previous experience working in a Sales environment It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems Demonstrated previous experience working in the Conference and Events function Qualification, degree, or certification in a relevant field EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels – Hilton Brands | Global Hospitality Company AMRT1_UKCT
Group, Conference and Events Sales Executive employer: The Waldorf Hilton, London
Contact Detail:
The Waldorf Hilton, London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group, Conference and Events Sales Executive
✨Tip Number 1
Familiarize yourself with the Waldorf Hilton's unique offerings and history. Understanding the hotel's character and its position in London's theatre district will help you connect with potential clients and tailor your sales approach.
✨Tip Number 2
Network within the hospitality industry, especially with event planners and corporate clients. Building relationships can lead to valuable referrals and insights into upcoming events that could be hosted at the hotel.
✨Tip Number 3
Stay updated on current trends in the events and conference sector. Being knowledgeable about what clients are looking for can give you an edge in pitching the hotel's services effectively.
✨Tip Number 4
Practice your communication skills, particularly over the phone. A confident and friendly telephone manner is crucial for converting inquiries into bookings, so consider role-playing scenarios to enhance your skills.
We think you need these skills to ace Group, Conference and Events Sales Executive
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Group, Conference, and Events Sales Executive position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in sales, particularly in the hospitality or events sector. Use specific examples to demonstrate how you've successfully driven sales leads and managed events.
Showcase Your Skills: Make sure to highlight your organizational, communication, and IT skills in your application. Provide examples of how you've used these skills in past roles to achieve results, especially in customer service and sales environments.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you want to work at The Waldorf Hilton London specifically, and how you can contribute to their commitment to exceptional guest experiences.
How to prepare for a job interview at The Waldorf Hilton, London
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to provide excellent customer service in previous roles.
✨Demonstrate Your Sales Skills
Prepare to discuss your experience in sales, particularly in group reservations and events. Highlight any successful strategies you've used to convert leads into bookings and how you’ve maximized revenue in past positions.
✨Know the Hotel and Its Offerings
Research The Waldorf Hilton London and familiarize yourself with its unique features, services, and location. Being knowledgeable about the hotel will show your genuine interest and help you answer questions more effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and organizational skills. Think of examples where you've successfully managed multiple events or resolved customer issues, and be ready to share those stories.
