At a Glance
- Tasks: Support the Store Manager and drive sales while managing a passionate team.
- Company: Join Hackett, a brand that values creativity, quality, and British heritage.
- Benefits: Enjoy discounts, commissions, career growth, and access to exclusive perks.
- Why this job: Be part of a dynamic, diverse team and make a real impact on customer experience.
- Qualifications: Two years in fashion retail, strong communication skills, and a positive attitude required.
- Other info: Opportunities for personal growth and potential transition to corporate roles.
The predicted salary is between 30000 - 42000 £ per year.
Who we are… At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
The project! We are looking for a driven and passionate Assistant Store Manager to join our team! Your main goals as an Assistant Store Manager are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running of the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management.
What we offer: Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here’s what you can look forward to:
- To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: a monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
- Life assurance.
- And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!
Key responsibilities of the role:
- Team Management: Enthusiastically transmit passion for the brand to the sales team, supporting the Store Manager, enabling the internal development of the people who work with you.
- Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIs, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
- Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
- Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.
Requirements:
- Minimum two years of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Strong team player and commercial mindset.
- Amazing communication skills.
- Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
Assistant Store Manager - Hackett London employer: HACKETT LONDON (RETAIL)
Contact Detail:
HACKETT LONDON (RETAIL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Hackett London
✨Tip Number 1
Familiarise yourself with Hackett's brand values and heritage. Understanding their commitment to quality and British craftsmanship will help you convey your passion for the brand during interviews.
✨Tip Number 2
Showcase your team management skills by preparing examples of how you've successfully led a team in the past. Highlight specific instances where your leadership directly contributed to achieving sales targets.
✨Tip Number 3
Research current fashion trends and how they relate to Hackett's offerings. Being able to discuss these trends and how they can influence customer loyalty will demonstrate your commercial mindset.
✨Tip Number 4
Prepare to discuss your approach to enhancing customer experience. Think of creative ways you've engaged customers in previous roles, as this aligns with Hackett's focus on high-quality service.
We think you need these skills to ace Assistant Store Manager - Hackett London
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Hackett's brand values and heritage. This will help you tailor your application to reflect your passion for the brand and its commitment to quality and creativity.
Highlight Relevant Experience: In your CV and cover letter, emphasise your two years of relevant experience in fashion retail. Be specific about your roles and achievements that demonstrate your ability to manage a team and drive sales.
Showcase Your Skills: Make sure to highlight your communication skills and your ability to connect with customers. Provide examples of how you've successfully engaged a team or improved customer experiences in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role. Mention why you want to work at Hackett and how you can contribute to their team and goals.
How to prepare for a job interview at HACKETT LONDON (RETAIL)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Hackett and its values during the interview. Share specific examples of how you connect with the brand's heritage and creativity, as this will demonstrate your alignment with their mission.
✨Highlight Your Team Management Skills
As an Assistant Store Manager, you'll be leading a team. Prepare to discuss your previous experiences in team management, focusing on how you've motivated and developed team members in the past.
✨Demonstrate Your Sales Acumen
Be ready to talk about your experience in achieving sales targets and KPIs. Use concrete examples to illustrate how you've driven sales through effective product knowledge and customer engagement.
✨Prepare for Customer Experience Scenarios
Think of situations where you've gone above and beyond to enhance customer experience. Be prepared to share these stories, as Hackett values attention to detail and high-quality service.