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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure exceptional customer experiences.
- Company: Join AWWG, the global fashion group behind iconic brands like Hackett and Pepe Jeans.
- Benefits: Enjoy stylish uniforms, staff discounts, commissions, and access to exclusive perks.
- Why this job: Be part of a creative culture that values British heritage and personal growth.
- Qualifications: Fluent English, three years of management experience, and strong leadership skills required.
- Other info: Opportunities for career progression and engaging team activities await you!
The predicted salary is between 28800 - 42000 £ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
What we are looking for:
We are seeking talented individuals to lead our new teams. If you are a dynamic, passionate, and experienced Store Manager, this is your opportunity. Your main goals as a Store Manager are to lead the store team to achieve sales aligned with our brand objectives. Additionally, to ensure the team has strong brand knowledge and provides a positive client experience through exceptional customer service. Our aim is for every client to feel and share our brand identity, encouraging them to return to our stores. To make this happen, we need you!
What we offer:
- Working with us comes with attractive benefits designed to enhance your professional and personal life.
- Work in an inspiring and diverse team from all over the world in an inclusive culture.
- Uniform: Stylish and professional uniforms provided by the company.
- Discounts: Staff discounts across all AWWG brands in Europe.
- Commissions: Monthly commission system; the more you sell, the more you earn.
- Career Growth: Opportunities for progression and personal development, including moving from retail to corporate roles.
- Access to Perkbox: An exclusive platform offering perks and discounts.
- Life assurance.
- And many other benefits such as team building, engagement activities, cost-effective commuting options, free courses on various topics, and exclusive invitations to events with our brand partners!
Key responsibilities:
- Team management: Lead and inspire your sales team, fostering passion for the brand and providing tools for their development.
- Sales: Develop sales strategies, achieve commercial KPIs, and ensure brand integrity throughout the sales process.
- Customer experience: Attract and build customer loyalty by paying attention to detail and delivering high-quality service.
- Shop administration: Manage inventories, stock, cash register, and daily reports, ensuring procedures are followed.
Fluent English (high level)
Minimum three years of management experience
Excellent communication and leadership skills
Attention to detail and customer service expertise
Ability to train the team and meet KPI targets
Store Manager - Hackett London employer: HACKETT LONDON (RETAIL)
Contact Detail:
HACKETT LONDON (RETAIL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Hackett London
✨Tip Number 1
Familiarise yourself with Hackett's brand identity and values. Understanding their commitment to British heritage and quality will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in team management by preparing examples of how you've successfully led teams in the past. Highlight specific instances where your leadership directly contributed to achieving sales targets or enhancing customer experiences.
✨Tip Number 3
Network with current or former employees of Hackett to gain insights into the company culture and expectations. This can provide you with valuable information that you can use during interviews to demonstrate your fit for the role.
✨Tip Number 4
Prepare to discuss your strategies for improving customer loyalty and service quality. Think about innovative ideas you could implement to enhance the shopping experience at Hackett, as this aligns closely with their focus on exceptional customer service.
We think you need these skills to ace Store Manager - Hackett London
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hackett's brand identity, values, and product offerings. This will help you tailor your application to reflect your alignment with their ethos of creativity, quality, and British heritage.
Highlight Relevant Experience: Emphasise your management experience and any previous roles in retail. Be specific about your achievements in sales, team leadership, and customer service to demonstrate your capability as a Store Manager.
Showcase Your Skills: Clearly outline your communication and leadership skills in your application. Provide examples of how you've successfully trained teams and met KPIs in past positions to illustrate your effectiveness.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your passion for the brand and your vision for the store. Use this opportunity to convey your enthusiasm for leading a team and enhancing customer experiences at Hackett.
How to prepare for a job interview at HACKETT LONDON (RETAIL)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Hackett and its values during the interview. Share specific examples of how you appreciate British heritage and creativity in fashion, as this aligns with their brand identity.
✨Demonstrate Leadership Skills
Prepare to discuss your previous management experiences and how you've successfully led a team. Highlight your ability to inspire and develop team members, as this is crucial for the Store Manager role.
✨Focus on Customer Experience
Be ready to talk about your approach to delivering exceptional customer service. Provide examples of how you've built customer loyalty and ensured a positive shopping experience in your past roles.
✨Prepare for Sales Strategy Questions
Expect questions about your sales strategies and how you plan to achieve commercial KPIs. Think of specific tactics you've used in the past to drive sales and maintain brand integrity.
