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For Companies At a Glance
- Tasks: Provide 1st/2nd line desktop support and troubleshoot IT issues.
- Company: Join a large managed IT consultancy with a strong reputation.
- Benefits: Earn £200 per day and gain valuable experience in IT support.
- Why this job: Great opportunity to enhance your tech skills while working onsite in Middlesbrough.
- Qualifications: Experience in desktop support and a willingness to undergo an enhanced DBS check.
- Other info: This is a contract position within IR35, perfect for those seeking short-term roles.
The predicted salary is between 40000 - 60000 £ per year.
Job Description
Desktop Support Technician
Middlesbrough – on site
£200 per day Inside IR35
We are looking for a highly capable 1st/2nd Line Desktop Support Technician to join our client, a large managed IT consultancy working onsite for their end client in Middlesbrough. This is a contract position within IR35.
Please note an enhanced DBS Check will be required prior to starting this role.
Job Summary:
To maintain all…
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Desktop Support Engineer employer: iDPP
Contact Detail:
iDPP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer
✨Tip Number 1
Make sure to brush up on your technical skills related to desktop support. Familiarize yourself with common issues and solutions that 1st and 2nd line support technicians encounter, as this will help you stand out during the interview.
✨Tip Number 2
Network with professionals in the IT consultancy field. Attend local meetups or online forums where you can connect with others who work in similar roles. This could lead to valuable insights and even referrals for the position.
✨Tip Number 3
Prepare for the enhanced DBS Check by ensuring all your documentation is in order. Having a clean record and being ready to provide necessary information can speed up the onboarding process.
✨Tip Number 4
Research the company culture of the managed IT consultancy. Understanding their values and work environment can help you tailor your responses during the interview, showing that you are a good fit for their team.
We think you need these skills to ace Desktop Support Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Desktop Support Technician position. Understand the key responsibilities and required skills, such as 1st/2nd line support, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in desktop support roles. Mention specific technologies or systems you have worked with that are relevant to the job.
Prepare for the DBS Check: Since an enhanced DBS Check is required, be prepared to provide any necessary documentation or information that may be needed for this process. Mention your readiness for this in your application.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Make sure to connect your skills with the needs of the client.
How to prepare for a job interview at iDPP
✨Understand the Role
Make sure you have a clear understanding of what a Desktop Support Technician does, especially in a 1st/2nd line capacity. Familiarize yourself with common issues and solutions that you might encounter on the job.
✨Showcase Your Technical Skills
Be prepared to discuss your technical skills in detail. Highlight your experience with troubleshooting hardware and software issues, as well as any relevant certifications you may have.
✨Prepare for Scenario Questions
Expect scenario-based questions where you’ll need to demonstrate your problem-solving abilities. Think of examples from your past experiences where you successfully resolved technical issues.
✨Emphasize Communication Skills
As a Desktop Support Technician, you'll need to communicate effectively with users who may not be tech-savvy. Be ready to discuss how you explain technical concepts in simple terms and provide excellent customer service.
