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For Companies At a Glance
- Tasks: Manage client arrears and maintain tenant relationships in a dynamic team environment.
- Company: Join Workman, the UK's top independent commercial property management specialist with over 25 years of experience.
- Benefits: Enjoy hybrid working, study support, healthcare, wellness programmes, and lifestyle perks like gym memberships.
- Why this job: This role offers growth opportunities, a supportive culture, and the chance to make a real impact.
- Qualifications: No specific qualifications needed; just strong maths and English skills, plus good IT proficiency.
- Other info: Flexible hours, social events, and a generous referral bonus make this an exciting workplace.
The predicted salary is between 18750 - 20833 £ per year.
ABOUT THE ROLE
Working in a close team of credit controllers in an exciting and fast-paced environment where you are responsible for high-profile clients, with support from your Manager and team.
You will build relationships with your tenants and work closely with your Client Accountants, Treasury and Property Managers in order to give your clients the best service possible.
WHAT MATTERS MOST IN THIS ROLE
Building and maintaining close professional relationships with colleagues both within the credit control team and the wider business is essential in this role.
Pro-activeness and going above and beyond is expected.
This role will involve daily liaising with tenants via telephone and email to ensure
Contact Detail:
Workman LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the property management sector, especially commercial and retail properties. Understanding the nuances of these types of portfolios will help you engage more effectively with tenants and colleagues.
✨Tip Number 2
Brush up on your communication skills, both verbal and written. Since you'll be liaising with tenants and various teams, being able to convey information clearly and professionally is crucial.
✨Tip Number 3
Get comfortable with Microsoft Excel and other relevant software. Being proficient in these tools will not only help you manage tenant databases but also assist in producing accurate arrears reports.
✨Tip Number 4
Show your proactive side by preparing questions or suggestions related to credit control processes. This demonstrates your initiative and eagerness to contribute positively to the team.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control or similar roles. Emphasise your communication skills, attention to detail, and any experience with tenant management or financial reporting.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to build relationships and manage arrears effectively.
Showcase Relevant Skills: Highlight your numeracy skills and proficiency in IT, particularly with Microsoft Outlook and Excel. Provide examples of how you've used these skills in previous roles to manage accounts or analyse data.
Prepare for Potential Questions: Think about how you would handle various scenarios related to credit control, such as dealing with difficult tenants or managing multiple accounts. Be ready to discuss these in an interview setting.
How to prepare for a job interview at Workman LLP
✨Showcase Your Communication Skills
As a Credit Controller, you'll need to communicate effectively with tenants and colleagues. During the interview, demonstrate your ability to articulate your thoughts clearly and listen actively. Prepare examples of how you've successfully managed relationships in previous roles.
✨Highlight Your Attention to Detail
This role requires a high level of attention to detail, especially when managing arrears and producing reports. Be ready to discuss specific instances where your meticulous nature has helped you avoid errors or improve processes in your past work.
✨Demonstrate Your Teamwork Abilities
Since you'll be working closely with various teams, it's crucial to show that you're a team player. Share experiences where you've collaborated effectively with others, particularly in challenging situations, to achieve a common goal.
✨Prepare for Technical Questions
Familiarise yourself with Microsoft Excel and Outlook, as these tools are essential for the role. Be prepared to answer questions about how you've used these applications in your previous jobs, and consider brushing up on any relevant functions or features that could be beneficial in credit control.
