Commissioned Contracts Manager | South East Coast Ambulance Service NHS Foundation Trust

If you are a clear communicator, a great leader, and a smart negotiator, you could make a difference and we need your expertise. The Commissioned Contract Manager role is to maintain and develop our contracts which underpin the provision of quality services.

The successful post holder will be responsible for providing advice, support and training as appropriate to all directly employed members of staff within SECAmb (including volunteers, bank and agency workers).

This is a full-time post (37.5 hours per week). The role will be based in in our Crawley Headquarters (Nexus House). It is an agile role with the post holder being able to work from both home and offices across Trust sites. Flexible working will also be considered upon request. Travelling across our locations in Surrey, Sussex and Kent on occasion is required.

This role is responsible for coordinating and contributing to the development, agreement, and implementation of the Trust’s main service contracts (999 and 111), including the coordination and delivery of the response to the contractual performance agenda across the Trust.

The post holder will help ensure that all agreed standards, including NHS constitutional standards and specifically Ambulance Response Programme (ARP) targets agreed with commissioners, can be sustainably achieved and that patient-facing services provide optimum timely care and experience, and equality of access whilst making the best use of resources. Essential to the delivery of this agenda is accurate, consistent, and timely data collation, performance oversight and reporting both internally and to external organisations.

Working to a cross-functional model, the post holder will provide a bridging role between the Operations, Planning & Business Development (including the Performance Cell), Quality & Nursing, Human Resources & Organisational Development, Medical (namely, Clinical Education) and Finance directorates in the development, agreement and implementation of the Trust’s main service contracts (999 and 111).

• Option to join NHS pension scheme

• A minimum 27 days’ holiday each year, increasing after 5 years’ service.

• Personal and professional development and training opportunities.

• Salary Sacrifice schemes for cars or push bikes.

• Access to occupational health and counselling services.

• Award winning wellbeing hub

• Back up buddy App

• Access to NHS discounts, offering NHS employees a range of money-saving deals.

· Ensure Key Performance Indicators (KPIs) reflect the key priorities and challenges of the Trust including corporate objectives, risks identified in the Board Assurance Framework and corporate risk register.

· Ensure that Commissioning for Quality & Innovation (CQUIN) measures and associated funding are specified within the contract; liaise with Trust management, as appropriate, to ensure that performance against CQUIN targets is properly measured and flag any risks to delivery in accordance with the contract.

· Ensure that appropriate systems are developed so that operational managers routinely access the information necessary to support the delivery of agreed performance standards set out in contracts.

· Prepare regular reports and presentations regarding performance to the Trust Board and its sub-committees, Executive Management Board, NHSI/E, partner organisations and other bodies as required.

·Coordinate, support and transact new business development opportunities.

· Support the annual contract negotiation and implementation process for 999, 111/Integrated Urgent Care (IUC) and future service lines (annual contract value above £280m), ensuring the Trust is sufficiently prepared for this process, including access to relevant activity, performance and financial data.

· Support the management of in-year contractual pressures, identifying mitigating strategies with operational, clinical and commissioning colleagues.

· Support the management of sub-contracts and service level agreements, where applicable.

· Assist operational managers to understand the Trust’s contractual obligations with regards to service delivery and the risks associated with non-compliance of quality and performance standards.

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.