Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer relationships and ensure successful project implementations.
- Company: Incode is a leading provider of innovative identity solutions for various industries.
- Benefits: Enjoy flexible working hours, open vacation policy, and international travel opportunities.
- Why this job: Join a dynamic team in a Unicorn-status scale-up focused on digital trust and innovation.
- Qualifications: Experience in consulting or customer success, with strong project management skills preferred.
- Other info: We value diversity and inclusivity, welcoming applicants from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Enterprise Customer Success Manager – SaaS User Generated Content Marketing TechUp to £65k base + OTEHybrid roles based in central London x3 days a weekThis company are the challenger brand on the market!The platform helps create user generated content which powers new & existing customers acquisition & generate more customer trust.Its data focused which is proved to be very valuable insight for their enterprise clients for example they can see what products customer like and dislike and why!They have bought on new leadership who have re imagined and energised this company who have just had their best ever quarter.Exciting bitsOn a growth phase, this role has come about due to lots of new client winsIn a strong position to beat their nearest competitors in the enterprise spaceWorking exclusively with enterprise brands – great for your CVFairly priced productA new leader who knows what they\’re doing and has really bought a new energy – its a great time to joinThe RoleClassic CSM role where the focus is on the renewal and growth of their enterprise accountsManage enterprise c. 15 accountsLots of keeping close to the client, QBRs, day to day management being their first port of call if there are any challengesHelp with technical issue where you can and partner with the tech team if it requires their helpRequirementsYou must have experience managing UK enterprise accounts ideally from the world of retail & ecommerce. It should be well know big companies you\’ve worked withYou must come from a similar CSM/AM role where you are in charge of renewals and cross/upsellingWhilst SaaS/Marketing Tech experience is not an absolute need to have it will be a massive plusIdeally you\’ll be technical and come with some technical knowledge from SaaS/Marketing TechGet in touch at Swaran@ultimateasset.com to find out moreUltimate Asset is proud to be an equal employment opportunity employer. We do not discriminate based upon race, colour, gender, sexual orientation, gender identity, gender expression, age, status, origin, disability, or any other basis covered by law. All employment is decided on the basis of merit, qualification & business need. We celebrate diversity and encourage you to apply to opportunities here at Ultimate Asset.🌐 Check out some of our other opportunities at https://ultimateasset.com/jobs/👉 You can also keep up to date on all the latest roles across the Ultimate Asset team via Instagram https://www.instagram.com/ultimate_asset_/Or simply follow us on LinkedIn https://uk.linkedin.com/company/ultimateasset
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Customer Success Manager
✨Tip Number 1
Familiarise yourself with Incode's identity solutions and the industries they serve. Understanding their products and how they reduce fraud will help you articulate your value during discussions.
✨Tip Number 2
Network with current or former employees of Incode on platforms like LinkedIn. Engaging in conversations can provide insights into the company culture and expectations for the Enterprise Customer Success Manager role.
✨Tip Number 3
Prepare to discuss your experience in project management and customer success. Be ready to share specific examples of how you've successfully managed client relationships and resolved issues in a collaborative environment.
✨Tip Number 4
Showcase your analytical skills by being prepared to discuss how you've used data to drive decisions in previous roles. Highlighting your comfort with large data sets will resonate well with the requirements of this position.
We think you need these skills to ace Enterprise Customer Success Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Enterprise Customer Success Manager position. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Compelling CV: Your CV should clearly showcase your project management skills, customer success experience, and any technical acumen you possess. Use specific examples to demonstrate how you've successfully managed customer relationships and resolved issues in previous roles.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your understanding of Incode's mission and how your background makes you a perfect fit for their team. Be sure to mention your ability to work collaboratively and your problem-solving skills.
Showcase Your Analytical Skills: Since the role involves data analysis and interpretation, consider including a section in your application that highlights your experience with large data sets and how you've extracted business insights from them. This will demonstrate your capability to handle the analytical aspects of the job.
How to prepare for a job interview at LinkedIn
✨Understand the Company and Its Solutions
Before your interview, make sure to research Incode and its identity solutions. Understand how they reduce fraud and enhance digital trust across various industries. This knowledge will help you articulate how your skills align with their mission.
✨Showcase Your Project Management Skills
As an Enterprise Customer Success Manager, you'll need strong project management abilities. Be prepared to discuss specific examples of how you've successfully managed customer projects in the past, particularly in a SaaS environment.
✨Demonstrate Your Analytical Skills
Since the role involves data analysis and interpretation, be ready to showcase your analytical skills. Discuss how you've used data to drive decisions or improve customer outcomes in previous roles.
✨Emphasise Your Collaborative Approach
In this role, collaboration is key. Highlight your experience working with cross-functional teams and how you've built strong relationships with both clients and internal stakeholders to achieve successful project outcomes.
