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- Tasks: Support sales operations by managing finance documentation and liaising with funders.
- Company: Join a dynamic team in Chester focused on streamlining funding processes.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Be part of a crucial role that impacts the business and enhances your skills.
- Qualifications: No specific experience required; just bring your enthusiasm and attention to detail!
- Other info: Perfect for high school and college students looking to kickstart their career in finance.
The predicted salary is between 30000 - 42000 £ per year.
Reporting to the Head of Credit Operations, you will be fundamental in supporting all origination channels to help the business achieve its goals. Sales support role is integral as it carries a proposal from acceptance stage all the way through to payout.
Based in the core operational hub in Chester you will be an integral part of the Support team, which is collectively responsible for streamlining opportunities for Funding Operations processes.
Description of Role & Key Responsibilities
- Production of all finance documentation for own book and external funder deals.
- Processing external funder documentation received by post or email and submit to funder for pay-out.
- Liaise with external funders & brokers to facilitate the full lending journey through to the pay-out process.
- Completion of forensics sense checks and file checks of Supporting Information uploaded to File store.
- Reviewing and assessing submitted documentation to meet credit conditions.
- Satisfying information checks in line with AML policy.
- Ensuring that contracts and supporting information are adequately signed in line with legislation.
- Raising of Supplier Invoice Requests, checking in of supplier invoices and liaising with suppliers for outstanding invoices.
- Processing signed WOUK documentation for pay-out.
- EDI checking and matching on Leasesoft.
- Loading all deals on to Leasesoft, ensuring accuracy of information.
- Activating deals and signing finance documentation.
- Action supplier, broker and referrer approval requests, completing all relevant searches and escalating to relevant teams if required (additional).
- Archiving of all hard copy documents.
- Management of documents with the focus of maintaining compliance with the document holding periods.
- Ensuring documents are electronically provided to treasury assistant for funding processes.
- Complete delivery checks as and when required.
- Demonstrate a complete commitment to delivering excellent customer service to the stakeholders.
- Conduct yourself professionally at all times and communicate in an acceptable manner to all stakeholders (both internal and external).
- Ensure accuracy of information across Systems.
- Any other request deemed reasonable from your line manager.
Sales Support Administrator employer: White Oak UK
Contact Detail:
White Oak UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarize yourself with the finance documentation processes and the specific requirements for external funder deals. Understanding these details will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Network with professionals in the finance and lending industry, especially those who have experience with funding operations. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with compliance and document management, as these are crucial aspects of the role. Be ready to share examples of how you've ensured accuracy and compliance in previous positions.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've effectively communicated with stakeholders in past roles. Highlighting your ability to maintain professionalism will set you apart.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sales Support Administrator position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in sales support, finance documentation, or customer service. Use specific examples that demonstrate your ability to manage documentation and liaise with external stakeholders effectively.
Showcase Attention to Detail: Given the importance of accuracy in this role, make sure to mention your attention to detail in your application. Provide examples of how you've successfully managed compliance and documentation processes in past roles.
Professional Communication: Since the role requires professional communication with various stakeholders, ensure your application reflects this. Use clear and concise language, and maintain a professional tone throughout your CV and cover letter.
How to prepare for a job interview at White Oak UK
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Sales Support Administrator. Familiarize yourself with the entire lending journey, from proposal acceptance to payout, as this will help you answer questions confidently.
✨Showcase Your Attention to Detail
Since the role involves processing documentation and ensuring compliance, be prepared to discuss your experience with detail-oriented tasks. Highlight any previous roles where accuracy was crucial, and provide examples of how you ensured precision in your work.
✨Demonstrate Customer Service Skills
Customer service is key in this position. Be ready to share examples of how you've successfully managed stakeholder relationships in the past. Emphasize your ability to communicate professionally and effectively with both internal and external parties.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, review relevant policies such as AML. Be prepared to discuss how you would handle compliance checks and ensure that all documentation meets legal requirements.
