At a Glance
- Tasks: Lead a dynamic team to deliver top-notch customer service and achieve sales goals.
- Company: Join Kurt Geiger, a vibrant footwear brand inspired by London's creativity and diversity.
- Benefits: Enjoy a competitive salary, bonuses, pension scheme, and amazing employee discounts on stylish shoes.
- Why this job: Be part of a brand that values kindness, diversity, and individual style in a fun retail environment.
- Qualifications: Previous retail management experience and a passion for fashion are essential.
- Other info: Work in a supportive team that celebrates personal expression and community spirit.
The predicted salary is between 24000 - 36000 £ per year.
Kurt Geiger | About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
WE NEED YOU TO:
- Ensure customer service is of the highest standards at all times
- Be a role model for your team and with your own service standards
- Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
- Actively liaise, communicate and develop good relations with your team and Senior Management
- Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
- Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
- Rota your team effectively and ensure optimum cover during peak trading periods
- Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
- Ensure your store maintains excellent visual presentation which is consistent with company guidelines
YOU WILL NEED:
- Previous retail management experience
- Background with a fashion-forward footwear, accessory or fashion brand
- To be a customer service ambassador
- Proven ability to drive sales and team working to KPI’s
- To be immaculately presented and representative of our luxury/fashion forward brand in every way
WHAT WE OFFER:
- Competitive basic salary
- Generous bonus structure
- Pension Scheme
- Gorgeous shoes each season
- Amazing employee discounts
Our Stores
The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
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Assistant Manager, Kurt Geiger Outlet, Wembley employer: Griffin Fire
Contact Detail:
Griffin Fire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Kurt Geiger Outlet, Wembley
✨Tip Number 1
Familiarize yourself with Kurt Geiger's brand values and mission. Understanding their commitment to diversity, creativity, and community will help you align your responses during the interview and demonstrate that you are a good cultural fit.
✨Tip Number 2
Showcase your previous retail management experience by preparing specific examples of how you've successfully driven sales and managed teams. Highlight any achievements related to meeting KPIs or improving customer service standards.
✨Tip Number 3
Be ready to discuss your approach to team management and coaching. Think about how you can motivate your team to maintain high performance and how you would handle challenges in a retail environment.
✨Tip Number 4
Prepare to talk about visual merchandising and how you would ensure the store maintains excellent presentation standards. Consider sharing ideas on how to create an inviting shopping experience that reflects the Kurt Geiger brand.
We think you need these skills to ace Assistant Manager, Kurt Geiger Outlet, Wembley
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Kurt Geiger's values and mission. Highlight your alignment with their commitment to diversity, creativity, and customer service in your application.
Showcase Relevant Experience: Emphasize your previous retail management experience, particularly in fashion-forward brands. Provide specific examples of how you've driven sales and maintained high customer service standards.
Highlight Team Leadership Skills: Discuss your ability to manage and motivate a team effectively. Include examples of how you've coached team members and improved productivity in past roles.
Personal Presentation: Since the role requires representing a luxury brand, ensure your application reflects your personal style and professionalism. Consider including a brief statement on how you embody the brand's image.
How to prepare for a job interview at Griffin Fire
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry and how it aligns with Kurt Geiger's values. Share examples of how you've engaged with fashion trends or brands in the past.
✨Demonstrate Customer Service Excellence
Prepare to discuss specific instances where you provided outstanding customer service. Highlight your ability to handle difficult situations and ensure customer satisfaction, as this is crucial for the role.
✨Emphasize Team Leadership Skills
Be ready to talk about your previous management experience and how you've successfully led a team. Discuss your approach to coaching and developing team members to meet sales targets and maintain high standards.
✨Align with Company Values
Familiarize yourself with Kurt Geiger's core values such as diversity, kindness, and community. During the interview, reflect these values in your answers and show how you can contribute to their inclusive culture.