Global Account Manager

Global Account Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead global travel programs, manage client relationships, and oversee implementation.
  • Company: Join BCD Travel, a leader in smart travel management across 100+ countries.
  • Benefits: Enjoy flexible hours, remote work options, generous vacation days, and wellness perks.
  • Why this job: Be part of a dynamic team that values collaboration, diversity, and work-life balance.
  • Qualifications: Experience in travel management and global program management is preferred.
  • Other info: We encourage diverse applicants and provide accommodations for all employees.

The predicted salary is between 36000 - 60000 £ per year.

Global Account Manager

Date: Feb 18, 2025

Location: UK, London, Virtual, EUROPE

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Full time, United Kingdom or Ireland

In this role, you will be responsible for client retention, contract negotiation, implementation, business consolidation, sales of products and services, financials (budgets, billing, payment, and profitability), business planning and reviews, and establishing relationships with key decision-makers in multiple regions, staff development, business continuance, and escalation of operational issues.

As a Global Account Manager, you will:

  1. Develop a truly global travel program with your client.
  2. Implement a Global Business Plan to establish, achieve, and measure the business objectives of the global travel program.
  3. Manage Global Program Management team and provide coaching and mentoring.
  4. Establish and maintain relationships with key customer decision-makers.
  5. Explore opportunities to expand client servicing relationships through coordination of sales effort, pricing, and implementation.
  6. Oversee the implementation of new business, working closely with the global implementation team to ensure customer expectations are met.

About you:

  1. Prior travel management company or related business travel account experience desired.
  2. Extensive business travel industry experience.
  3. Solid Regional or Global Program Management experience.
  4. Experience in implementing and managing large market/global clients.
  5. Ability to travel when needed.

About us:
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business, and ourselves. Learn more about BCD Travel.

Working at BCD means connecting, collaborating, and celebrating. You’ll be part of a virtual, dynamic, and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered:

  • Flexible working hours and work-from-home or remote opportunities.
  • Opportunities to grow your skillset and career.
  • Generous vacation days so you can rest and recharge.
  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
  • Travel industry professional perks and discounts.
  • An inclusive work environment where diversity is celebrated.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at

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Global Account Manager employer: BCD Meetings & Events LLC

At BCD Travel, we pride ourselves on being a leading employer in the travel management industry, offering a dynamic and flexible work environment that promotes work-life balance. Our commitment to employee growth is evident through our extensive training programs and opportunities for career advancement, all while enjoying generous vacation days and a comprehensive benefits package. Join us in London or virtually, and be part of a diverse team that celebrates collaboration and innovation, ensuring you thrive both personally and professionally.
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Contact Detail:

BCD Meetings & Events LLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global Account Manager

✨Tip Number 1

Familiarize yourself with the latest trends in the travel management industry. Understanding current challenges and innovations can help you speak confidently about how you can contribute to BCD's goals during your interview.

✨Tip Number 2

Network with professionals in the travel management sector, especially those who have experience with global accounts. This can provide you with valuable insights and potentially lead to referrals that could strengthen your application.

✨Tip Number 3

Prepare specific examples from your past experiences that demonstrate your ability to manage large clients and implement successful business plans. Being able to share these stories will showcase your expertise and fit for the role.

✨Tip Number 4

Research BCD Travel’s values and recent initiatives, particularly around sustainability and diversity. Showing that you align with their mission and culture can make a strong impression during the interview process.

We think you need these skills to ace Global Account Manager

Client Retention Strategies
Contract Negotiation
Business Consolidation
Sales Management
Financial Acumen
Budgeting and Billing
Profitability Analysis
Global Program Management
Relationship Building
Coaching and Mentoring
Implementation Management
Travel Industry Knowledge
Operational Issue Resolution
Cross-Cultural Communication
Strategic Business Planning

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Global Account Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.

Tailor Your CV: Customize your CV to highlight relevant experience in travel management, client retention, and program management. Use specific examples that demonstrate your ability to manage large clients and implement global business plans.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your understanding of BCD's mission. Mention your experience with contract negotiation and relationship building, and explain how you can contribute to their goals.

Highlight Your Soft Skills: In your application, emphasize soft skills such as communication, leadership, and problem-solving. These are crucial for a Global Account Manager role, especially when establishing relationships with key decision-makers.

How to prepare for a job interview at BCD Meetings & Events LLC

✨Understand the Global Travel Landscape

Familiarize yourself with current trends and challenges in the global travel industry. Being able to discuss these topics will show your expertise and understanding of the market, which is crucial for a Global Account Manager.

✨Demonstrate Relationship-Building Skills

Prepare examples of how you've successfully established and maintained relationships with key decision-makers in previous roles. This will highlight your ability to connect with clients and manage their expectations effectively.

✨Showcase Your Program Management Experience

Be ready to discuss your experience in managing large-scale programs and how you have implemented successful business plans. Use specific metrics or outcomes to illustrate your impact in previous positions.

✨Prepare for Behavioral Questions

Expect questions that assess your problem-solving skills and ability to handle operational issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and provide clear, concise examples.

Global Account Manager
BCD Meetings & Events LLC
B
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