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For Companies At a Glance
- Tasks: Manage large event inquiries, convert them into bookings, and coordinate with hotel departments.
- Company: Join Novotel London West, part of Accor, a global leader in hospitality.
- Benefits: Enjoy free hotel stays, discounts worldwide, and continuous learning opportunities.
- Why this job: Be part of a dynamic team that values growth, inclusivity, and sustainability.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Explore limitless career opportunities across 5000 hotels in over 100 countries.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
Novotel London West is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms.
Job Description
As our next MICE Sales Executive – Large Events , you will be responsible for fielding and responding to event enquiries (101 pax or more), converting them into bookings and then planning the event in conjunction with all relevant Hotel Departments. The MICE Executive is responsible for ensuring that all duties are carried out in accordance with Novotel standards and current legislation.
Responsibilities include:
- Present a professional, friendly and efficient impression of the Hotel at all times.
- Ensure that all tasks relating to guest comfort, guest satisfaction or the impression the guest receives of the Hotel are treated with utmost priority.
- Be fully conversant with all facilities and services of the Novotel London West.
- Field enquiries, check availability, quote accordingly, convert and then plan events at the Hotel.
- Enter all enquiries, bookings, denials and cancellations into the appropriate Hotel’s diary system.
- Respond to all enquiries via the appropriate channel and within the given deadline.
- Liaise with all operational departments (e.g. Accounts, MICE Operations, Sales & Marketing, Food & Beverage) to ensure that all requirements are met and revenue is maximised.
- Be responsible for ensuring clients are invoiced correctly.
- Attend any site visits, planning meetings, tastings or other occasions as required by a client.
- Prepare and present the weekly Function Sheet on schedule.
- Carry out any other reasonable duties that may be required.
Additional Information
As part of our team you can have:
- Free night stays in our UK hotels (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks
Our objective is simple: make you grow and give you the spark to unleash your personality.
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor.
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MICE Sales Executive - Large Events employer: FAIRMONT
Contact Detail:
FAIRMONT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MICE Sales Executive - Large Events
✨Tip Number 1
Familiarize yourself with the Novotel London West and its offerings. Understanding the facilities, services, and unique selling points of the hotel will help you engage confidently with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in MICE (Meetings, Incentives, Conferences, and Exhibitions). Attend industry events or join relevant online forums to build connections that could lead to valuable insights and referrals.
✨Tip Number 3
Prepare to discuss your experience in managing large events and your approach to client satisfaction. Be ready to share specific examples of how you've successfully converted inquiries into bookings and ensured seamless event execution.
✨Tip Number 4
Showcase your understanding of the importance of collaboration with various departments. Highlight your ability to liaise effectively with teams like Sales & Marketing, Food & Beverage, and Operations to ensure all client needs are met and revenue is maximized.
We think you need these skills to ace MICE Sales Executive - Large Events
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a MICE Sales Executive. Highlight your experience in event planning, customer service, and your ability to work with various departments.
Tailor Your CV: Customize your CV to reflect relevant skills and experiences that align with the job description. Emphasize your previous roles in sales, event management, and any experience in the hospitality industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the MICE sector. Mention specific achievements in past roles that demonstrate your ability to convert inquiries into successful events.
Showcase Your Communication Skills: In both your CV and cover letter, highlight your communication skills. Provide examples of how you've effectively liaised with clients and internal teams to ensure successful event execution.
How to prepare for a job interview at FAIRMONT
✨Know the Hotel Inside Out
Familiarize yourself with all the facilities and services offered by Novotel London West. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
As a MICE Sales Executive, effective communication is key. Practice articulating your thoughts clearly and professionally, as you'll need to liaise with various departments and clients.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific event planning scenarios. Think of examples from your past experiences where you successfully managed large events or resolved issues.
✨Emphasize Customer Satisfaction
Highlight your commitment to guest comfort and satisfaction. Be ready to discuss how you prioritize client needs and ensure a positive experience throughout the event planning process.
