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- Tasks: Lead client relationships and drive growth for AI solutions in key accounts.
- Company: ActiveFence protects online users from harmful content using innovative technology.
- Benefits: Competitive salary, opportunity to work with cutting-edge AI technology, and a mission-driven culture.
- Why this job: Join a dynamic team making a real impact in the Trust & Safety industry.
- Qualifications: Experience in account management, strong communication skills, and a knack for tech.
- Other info: Salary range is $300-350K OTE, depending on experience.
The predicted salary is between 180000 - 210000 £ per year.
Description ActiveFence is seeking a dynamic and results-driven Director of GenAI Account Management to lead the engagement and growth of our AI solutions across key accounts. This role is ideal for a strategic thinker who is eager to learn cutting-edge technology and services while building deep client relationships and driving business growth. Key Responsibilities: Client Relationship Management: Serve as the primary point of contact for clients, fostering relationships at all levels, including executive leadership. Engage with the client, their leadership, and other stakeholders to align ActiveFence’s GenAI offerings with their business objectives. Account Growth: Drive annual renewals by ensuring client satisfaction and demonstrating the ongoing value of our AI solutions. Identify cross-sell and upsell opportunities across departments and teams within client organizations. Qualify opportunities, present tailored solutions, propose business strategies, and negotiate deals to expand account value. Product Expertise: Develop a deep understanding of ActiveFence’s AI offerings and associated technologies to effectively communicate their value to clients. Assist in explaining results and insights generated by the AI intelligence team, ensuring clarity and alignment with client expectations. Internal Collaboration: Act as a feedback conduit between clients and internal teams, sharing insights to enhance product offerings and AI results. Partner with the AI and product teams to ensure continuous improvement and innovation based on client needs. The salary range for this role is 300-350K$ OTE – Range may vary based on experience. Requirements Proven ability to build, manage, and grow strategic accounts in a technology-driven environment. Strong aptitude for learning new technologies and services, with the ability to translate technical concepts into business value for clients. Exceptional communication and presentation skills, capable of engaging with stakeholders at all levels, including C-suite executives. Demonstrated ability to drive renewals, identify growth opportunities, and close complex deals. Experience in qualifying opportunities, presenting solutions, and negotiating agreements that deliver mutual success. Strong analytical and problem-solving skills, with the ability to interpret AI-generated insights and convey them effectively to clients. Preferred Experience: Background in GenAI, SaaS, or technology-based solutions is a plus. Proven track record of meeting or exceeding growth targets in account management or sales roles. About ActiveFence ActiveFence is a mission-oriented company that proactively protects online users and platforms from harmful content, disinformation, and coordinated manipulation. We are a part of the Trust & Safety industry, providing a critical layer of defense against dangerous online activity. Our innovative technology detects and analyzes problematic content across multiple platforms, enabling our customers to stay one step ahead of bad actors. #J-18808-Ljbffr
Contact Detail:
ActiveFence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Gen AI Account Management
✨Tip Number 1
Familiarise yourself with the latest trends in GenAI and AI solutions. Understanding the technology will not only help you engage with clients more effectively but also demonstrate your commitment to staying ahead in this rapidly evolving field.
✨Tip Number 2
Network with professionals in the AI and tech industry. Attend relevant conferences, webinars, or local meetups to build relationships and gain insights that can be beneficial when discussing ActiveFence’s offerings with potential clients.
✨Tip Number 3
Prepare to showcase your ability to drive account growth by gathering case studies or examples from your past experiences. Highlighting specific instances where you've successfully managed accounts or closed deals will make you stand out during interviews.
✨Tip Number 4
Practice your communication skills, especially when it comes to presenting complex technical concepts in a simple manner. Being able to convey the value of AI solutions to clients at all levels, including C-suite executives, is crucial for this role.
We think you need these skills to ace Director of Gen AI Account Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in technology-driven environments. Emphasise your ability to build and grow strategic accounts, as well as any experience with AI solutions or SaaS.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of ActiveFence's mission and how your skills align with the role. Highlight your communication skills and provide examples of how you've successfully engaged with C-suite executives in the past.
Showcase Your Analytical Skills: Include specific examples in your application that showcase your analytical and problem-solving skills. Discuss how you've interpreted data or insights in previous roles and how that has driven business growth or client satisfaction.
Highlight Collaboration Experience: Mention any experience you have working collaboratively with internal teams, especially in technology or product development. Explain how you've acted as a feedback conduit between clients and internal stakeholders to enhance product offerings.
How to prepare for a job interview at ActiveFence
✨Understand the Company and Its Products
Before the interview, make sure to research ActiveFence thoroughly. Familiarise yourself with their GenAI offerings and how they align with client needs. This will help you demonstrate your understanding of their products and how you can contribute to their growth.
✨Prepare for Client Relationship Scenarios
Think about past experiences where you've successfully managed client relationships. Be ready to discuss specific examples that showcase your ability to engage with stakeholders at all levels, especially C-suite executives, and how you drove account growth.
✨Showcase Your Analytical Skills
Since the role requires interpreting AI-generated insights, prepare to discuss how you've used data to inform business decisions in the past. Highlight your problem-solving skills and how you can translate technical concepts into business value for clients.
✨Practice Your Presentation Skills
Given the importance of communication in this role, practice presenting your ideas clearly and confidently. You might be asked to present a tailored solution or strategy during the interview, so being articulate and persuasive is key.
