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For Companies At a Glance
- Tasks: Drive sales and build relationships with enterprise customers to enhance their digital transformation.
- Company: PagerDuty is a global leader in digital operations management, trusted by Fortune 500 companies.
- Benefits: Enjoy comprehensive benefits, generous vacation, wellness days, and paid volunteer time.
- Why this job: Join a diverse team committed to customer success and making a social impact.
- Qualifications: 6+ years in field sales with a consultative approach; creativity and strong communication skills required.
- Other info: Work from our Moorgate office 1-2 times a week and embrace the Dutonian culture.
The predicted salary is between 36000 - 60000 ÂŁ per year.
PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!
About You
We are looking for an enterprise software sales professional who will identify and bring to closure PagerDuty product and service opportunities. You are expected to generate net new business and ensure some of our largest and most strategic accounts are successful. In the Spirit of PagerDuty’s “Champion the Customer” value, you are responsible for providing the best possible sales experience for our customers by identifying pain in a customer\’s environment, translating that pain into a business-oriented point of view, and articulating the impact of removing that pain. This individual will be accountable for the overall health and sales performance of the territory of defined accounts. You will bring with you meaningful software industry experience in any of the following: multi-product modern SaaS platforms, enterprise or infrastructure management, application development and management, security, and/or analytics.
Your Day
- You will be interacting, influencing, and developing relationships with individual contributors, mid-level management, and the C-suite, to drive their digital transformation strategy with market-leading enterprise customers. Specific activities will include:
- Lead a cross-functional account team in the development and execution of detailed account plans/strategies to grow existing relationships AND secure new logo customers (e.g. Marketing, Solution Consulting, Customer Success, Business Value, ISRs, BDRs and partner teams).
- Maintain hyper focus on identifying pain in a customer’s environment and develop a business-oriented point of view that compels them to act to solve for it.
- Generate revenue by selling, managing, and developing existing client relationships.
- Continuously “connect the dots” within your account base to develop broad relationships and engagement across targeted teams and leadership.
- Ability to drive an “AND” business, which mates our frictionless, transactional sales model with a strategic, large deal selling motion, where each is applicable.
- Prioritize opportunities and coordinate your internal team to provide the best customer experience and ensure 100% satisfaction.
- Meet and exceed monthly, quarterly, and annual quota.
- Use our sales methodology and processes optimally for all lead management and sales forecasting.
- Foster and accelerate strong eco-system partner relationships to expand market coverage, awareness and penetration within your territory.
- Dedication to conducting pipeline generation and account research.
Required Skills/Qualifications
- Embrace our #takethelead and #runtogether values by continuously learning from feedback and experiences to be better and make your team better.
- 6+ years experience in field sales.
- Maniacal focus on enabling Customer Success.
- Experience leading a consultative sales approach in a multi-product, complex software environment.
- Creativity, intellectual curiosity, business acumen, technical competence, and grit.
- Ability to qualify, execute, and close business opportunities under minimum guidance.
- Positive can-do attitude with demonstrated track record in building, managing, and delivering high performing sales results.
- Strong presentation, verbal and written communication skills.
Desired Skills/Experiences
- Experience selling to Fortune 500 enterprise companies.
- Advanced knowledge around DevOps.
- Strong technical acumen, knowledge of engineering culture, and the ability to relate to the customer.
- BS/BA Degree or higher or proven relevant work experience preferred.
This role is expected to come into our Moorgate office 1-2 times per week, so you can thrive in your new role and fully embrace being a Dutonian!
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you\’re new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.
What we offer
Your package may include:
- Comprehensive benefits package from day one
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days – scheduled company-wide paid days off in addition to PTO
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Paid parental leave – up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- HibernationDuty – an annual company paid week off when everyone at PagerDuty, with the exception of a small coverage crew, is asked to take a much needed break to truly disconnect and recharge
- Paid volunteer time off – 20 hours per year
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.
Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.
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Contact Detail:
Pager Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Executive
✨Tip Number 1
Familiarise yourself with PagerDuty's products and services. Understanding their Operations Cloud and how it benefits enterprise customers will help you articulate value during interviews and discussions.
✨Tip Number 2
Network with current or former employees of PagerDuty on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience with consultative sales approaches. Be ready to share specific examples of how you've identified customer pain points and successfully closed deals in complex software environments.
✨Tip Number 4
Showcase your understanding of the DevOps landscape. Being able to speak knowledgeably about this area will demonstrate your technical acumen and ability to relate to potential clients in the enterprise sector.
We think you need these skills to ace Enterprise Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in enterprise software sales, particularly in consultative sales approaches. Use specific metrics to demonstrate your success in generating new business and managing client relationships.
Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of PagerDuty's values, especially 'Champion the Customer'. Share examples of how you've identified customer pain points and provided solutions in previous roles.
Showcase Relevant Skills: Highlight skills that align with the job description, such as strong communication abilities, technical acumen, and experience with multi-product SaaS platforms. Use concrete examples to illustrate these skills in action.
Research the Company: Familiarise yourself with PagerDuty’s products and services, as well as their company culture. Mention any insights you gain in your application to show your genuine interest in the role and the company.
How to prepare for a job interview at Pager
✨Understand the Company Culture
Before your interview, take some time to research PagerDuty's values and culture. Familiarise yourself with their commitment to customer success and how they champion their customers. This will help you align your answers with what they value most.
✨Prepare for Consultative Selling Questions
Given the role's focus on consultative sales, be ready to discuss your approach to identifying customer pain points and how you've successfully addressed them in the past. Use specific examples that demonstrate your ability to drive customer success.
✨Showcase Your Technical Acumen
Since the position requires a strong technical background, be prepared to discuss your experience with multi-product SaaS platforms and any relevant technical knowledge. Highlight how this expertise has helped you in previous sales roles.
✨Demonstrate Relationship Building Skills
The role involves interacting with various stakeholders, including C-suite executives. Prepare to share examples of how you've built and maintained relationships in previous roles, and how you can leverage these skills to benefit PagerDuty's strategic accounts.
