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For Companies At a Glance
- Tasks: Drive sales and build relationships with enterprise customers to enhance their digital transformation.
- Company: PagerDuty is a leader in digital operations management, trusted by Fortune 500 companies.
- Benefits: Enjoy comprehensive benefits, generous vacation, wellness days, and paid volunteer time.
- Why this job: Join a dynamic team focused on customer success and innovation in a supportive culture.
- Qualifications: 6+ years in field sales with a consultative approach; strong communication skills required.
- Other info: Work from our Moorgate office 1-2 times a week and embrace a diverse workplace.
The predicted salary is between 43200 - 72000 £ per year.
PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!
About You
We are looking for an enterprise software sales professional who will identify and bring to closure PagerDuty product and service opportunities. You are expected to generate net new business and ensure some of our largest and most strategic accounts are successful. In the Spirit of PagerDuty’s “Champion the Customer” value, you are responsible for providing the best possible sales experience for our customers by identifying pain in a customer\’s environment, translating that pain into a business-oriented point of view, and articulating the impact of removing that pain. This individual will be accountable for the overall health and sales performance of the territory of defined accounts. You will bring with you meaningful software industry experience in any of the following: multi-product modern SaaS platforms, enterprise or infrastructure management, application development and management, security, and/or analytics.
Your Day
- You will be interacting, influencing, and developing relationships with individual contributors, mid-level management, and the C-suite, to drive their digital transformation strategy with market-leading enterprise customers. Specific activities will include:
- Lead a cross-functional account team in the development and execution of detailed account plans/strategies to grow existing relationships AND secure new logo customers (e.g. Marketing, Solution Consulting, Customer Success, Business Value, ISRs, BDRs and partner teams).
- Maintain hyper focus on identifying pain in a customer’s environment and develop a business-oriented point of view that compels them to act to solve for it.
- Generate revenue by selling, managing, and developing existing client relationships.
- Continuously “connect the dots” within your account base to develop broad relationships and engagement across targeted teams and leadership.
- Ability to drive an “AND” business, which mates our frictionless, transactional sales model with a strategic, large deal selling motion, where each is applicable.
- Prioritize opportunities and coordinate your internal team to provide the best customer experience and ensure 100% satisfaction.
- Meet and exceed monthly, quarterly, and annual quota.
- Use our sales methodology and processes optimally for all lead management and sales forecasting.
- Foster and accelerate strong eco-system partner relationships to expand market coverage, awareness and penetration within your territory.
- Dedication to conducting pipeline generation and account research.
Required Skills/Qualifications
- Embrace our #takethelead and #runtogether values by continuously learning from feedback and experiences to be better and make your team better.
- 6+ years experience in field sales.
- Maniacal focus on enabling Customer Success.
- Experience leading a consultative sales approach in a multi-product, complex software environment.
- Creativity, intellectual curiosity, business acumen, technical competence, and grit.
- Ability to qualify, execute, and close business opportunities under minimum guidance.
- Positive can-do attitude with demonstrated track record in building, managing, and delivering high performing sales results.
- Strong presentation, verbal and written communication skills.
Desired Skills/Experiences
- Experience selling to Fortune 500 enterprise companies.
- Advanced knowledge around DevOps.
- Strong technical acumen, knowledge of engineering culture, and the ability to relate to the customer.
- BS/BA Degree or higher or proven relevant work experience preferred.
This role is expected to come into our Moorgate office 1-2 times per week, so you can thrive in your new role and fully embrace being a Dutonian!
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you\’re new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.
What we offer
Your package may include:
- Comprehensive benefits package from day one
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days – scheduled company-wide paid days off in addition to PTO
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Paid parental leave – up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- HibernationDuty – an annual company paid week off when everyone at PagerDuty, with the exception of a small coverage crew, is asked to take a much needed break to truly disconnect and recharge
- Paid volunteer time off – 20 hours per year
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.
Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.
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Enterprise Account Executive employer: Pager
Contact Detail:
Pager Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Executive
✨Tip Number 1
Familiarize yourself with PagerDuty's Operations Cloud and its impact on digital transformation. Understanding how our solutions address customer pain points will help you articulate value during conversations with potential clients.
✨Tip Number 2
Leverage your existing network to connect with decision-makers in Fortune 500 companies. Building relationships with these individuals can provide insights into their needs and challenges, making it easier for you to position PagerDuty's offerings effectively.
✨Tip Number 3
Stay updated on industry trends and developments in DevOps and enterprise software. This knowledge will not only enhance your credibility but also enable you to engage in meaningful discussions with potential customers about their digital transformation strategies.
✨Tip Number 4
Practice your consultative sales approach by role-playing scenarios with peers or mentors. This will help you refine your ability to identify customer pain points and develop tailored solutions that resonate with their business objectives.
We think you need these skills to ace Enterprise Account Executive
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights relevant experience in enterprise software sales, particularly in consultative sales approaches. Use specific metrics to demonstrate your success in generating revenue and managing client relationships.
Craft a Compelling Cover Letter: In your cover letter, emphasize your understanding of PagerDuty's values, especially 'Champion the Customer'. Share examples of how you've identified customer pain points and provided solutions in previous roles.
Showcase Your Communication Skills: Since strong verbal and written communication skills are crucial for this role, ensure that your application materials are clear, concise, and free of errors. Consider including a brief example of a successful presentation or negotiation you've led.
Highlight Relevant Skills: Clearly outline your technical acumen and familiarity with multi-product SaaS platforms. Mention any experience you have with DevOps or working with Fortune 500 companies to align with the desired qualifications.
How to prepare for a job interview at Pager
✨Understand the Customer's Pain Points
Before your interview, research common challenges faced by enterprise customers in the software industry. Be prepared to discuss how you can identify these pain points and articulate solutions that align with PagerDuty's offerings.
✨Showcase Your Consultative Sales Approach
Prepare examples from your past experiences where you successfully led a consultative sales process. Highlight how you engaged with clients at various levels, especially C-suite executives, to drive their digital transformation strategies.
✨Demonstrate Technical Acumen
Familiarize yourself with PagerDuty's products and the broader SaaS landscape. Be ready to discuss how your technical knowledge and understanding of engineering culture can help you relate to customers and enhance their experience.
✨Emphasize Team Collaboration
PagerDuty values teamwork, so be prepared to discuss how you've collaborated with cross-functional teams in the past. Share specific instances where you coordinated efforts to achieve sales goals and improve customer satisfaction.
