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- Tasks: Tackle maintenance issues like plumbing, electrical changes, and health & safety calls.
- Company: Join a team dedicated to enhancing the student experience with top-notch service.
- Benefits: Enjoy 25 days of paid holiday, a generous pension, and wellness perks.
- Why this job: Be part of a supportive culture that values your contributions and offers growth opportunities.
- Qualifications: Experience in general maintenance and customer service is a must; driving license required.
- Other info: Work 37.5 hours a week with flexible shifts between 8am and 8pm.
The predicted salary is between 28958 - 34939 £ per year.
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Resolving a variety of general maintenance issues and problems including basic plastering, window and door repairs, completing like-for-like electrical changes and basic plumbing
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Responding to any Health and Safety related calls
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Completing planned inspections and rectifying any remedial works
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Logging any maintenance issues and follow up accordingly
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The student experience is at the forefront of everything we do, so you`ll be passionate about delivering top customer service
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You`ll have experience working within general maintenance, basic plumbing and electrical skills desireable
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You`ll have experience within a customer facing role
Hours and Rota: 37.5 hours per week. The role will be expected to work an 8 hour shift between 8am and 8pm Monday – Sunday.
Salary: £28,958 – £34,939 per annum (depending on experience), plus bonus and benefits
Essential: A full driving licence valid for driving in the UK, * A discretionary annual bonus so you can share in the company`s success
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25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
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A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
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Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
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Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
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Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
Facilities Team Member employer: Unite Students
Contact Detail:
Unite Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Team Member
✨Tip Number 1
Make sure to highlight your hands-on experience with general maintenance tasks. Whether it's basic plumbing or electrical work, be ready to discuss specific examples where you've successfully resolved issues.
✨Tip Number 2
Since customer service is key in this role, think of instances where you've gone above and beyond for customers. Prepare to share these stories during your conversation to showcase your passion for delivering top-notch service.
✨Tip Number 3
Familiarize yourself with health and safety regulations relevant to maintenance work. Being able to discuss how you prioritize safety in your previous roles will demonstrate your commitment to a safe working environment.
✨Tip Number 4
Be prepared to talk about your organizational skills, especially regarding logging maintenance issues and following up. Share any systems or methods you've used to keep track of tasks and ensure timely resolutions.
We think you need these skills to ace Facilities Team Member
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Facilities Team Member. Highlight your experience with general maintenance, plumbing, and electrical skills in your application.
Showcase Customer Service Skills: Since the student experience is crucial, emphasize any previous customer-facing roles you've had. Share specific examples of how you delivered excellent customer service.
Highlight Relevant Experience: Detail your experience with maintenance tasks such as plastering, window and door repairs, and any health and safety protocols you've followed. This will demonstrate your capability for the role.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the job description. Use keywords from the listing to ensure your application stands out and aligns with what the company is looking for.
How to prepare for a job interview at Unite Students
✨Show Your Maintenance Skills
Be prepared to discuss your experience with general maintenance tasks, including basic plumbing and electrical work. Highlight specific examples where you've successfully resolved issues in previous roles.
✨Emphasize Customer Service
Since the student experience is a priority, demonstrate your passion for delivering excellent customer service. Share anecdotes that showcase your ability to handle customer inquiries or complaints effectively.
✨Health and Safety Awareness
Familiarize yourself with health and safety protocols relevant to maintenance work. Be ready to discuss how you prioritize safety in your tasks and any relevant training you have completed.
✨Prepare for Shift Work
Understand the shift patterns and be ready to discuss your flexibility regarding working hours. Show that you are willing to adapt to the 8-hour shifts between 8am and 8pm, including weekends.
