Boutique Manager - Ladies Footwear Harrods

Boutique Manager, Ladies Footwear, HarrodsDescriptionKurt Geiger | About UsWe are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity | Against RacismOur Harrods operation spans over the ladies, men’s and kids wear shoe galleries, selling over 250 luxury brands. This is an exciting and challenging environment for an experienced Manager who will be able to embrace the ethos of Kurt Geiger, Harrods and the luxury brands together.YOU WILL:Ensure customer service is of the highest standards at all timesBe a role model for your team and Kurt Geiger with your own service standardsEnsure all store and company sales targets, operations goals, policies and procedures are met and maintainedActively liaise, communicate and develop good relations with your team and senior ManagementMaintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of developmentOrganise staff scheduling and meet payroll budgets, remaining reactive to trading patternsProtect the Kurt Geiger brand and ensure all team members meet personal presentation standardsEnsure your boutique maintains excellent visual presentation which is consistent with company guidelinesRequirementsPrevious experience within managementBackground with a fashion-forward footwear, accessory or fashion brandA customer service ambassadorProven ability to drive sales and teamImmaculately presented and representative of our luxury/fashion forward brand in every wayBenefitsCompetitive basic salaryGenerous bonus structureUniform allowancesEnviable discountsIf you’re successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world’s leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.Our StoresThe first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism