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- Tasks: Deliver spa treatments and oversee daily operations to ensure guest satisfaction.
- Company: Join a vibrant day spa dedicated to rejuvenating experiences and exceptional service.
- Benefits: Enjoy a dynamic work environment with opportunities for training and development.
- Why this job: Be part of a passionate team that values innovation and excellence in beauty and wellness.
- Qualifications: Must have NVQ level 3 Beauty, leadership experience preferred, and a passion for the industry.
- Other info: Flexibility to work weekends and own transport is essential.
The predicted salary is between 24000 - 36000 £ per year.
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Personally deliver spa treatments to guests and set a high standard for the team, ensuring every guest leaves feeling rejuvenated and satisfied
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Pro-actively recommend our guests homecare and work towards retail targets
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Responsible for overseeing the days operation of the Treatment department, conduct morning briefings, manage daily absences, maximise availability and treatment revenue potential, team well-being, dealing with any staff or client complaints and ensure a smooth journey for the team and guests.
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Support our Treatment Manager to lead, motivate, and inspire a team of skilled spa beauty therapists to deliver excellence in service and uphold the highest standards of treatments
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Conduct biannual appraisals alongside our Treatment Manager and ensure team development and welfare
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Conduct training sessions to enhance the skills and knowledge of the team, ensuring they stay updated with the latest trends and techniques in the industry. We love developing our treatment menu so encourage innovations in treatment protocols and stay ahead of industry trends
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Assist in delivering fortnightly onsite training to support external college attendance. Throughout the duration of the apprenticeship the training will include both college curriculum as well as product house training to ensure all apprentices qualify to an extremely high standard
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Manage and oversee control processes to maintain optimal levels of stock , ensuring seamless operations and timely replenishment. Monthly stock takes, stock ordering, input of invoices and ensuring GPs are achieved
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Organise and lead daily briefings to communicate important updates, review performance, and motivate the team to achieve their best
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Work towards achieving treatment revenue targets by implementing effective strategies and maximising sales opportunities while delivering exceptional guest experiences. Keen focus on retail targets, product knowledge training and refreshers delivered the team and lead by example by achieving personal retail targets
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Proven experience as a Spa Beauty Therapist with a strong passion for the beauty and wellness industry
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Leadership experience – preferred
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Ability to inspire and mentor a team towards achieving common goals
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Excellent communication and interpersonal skills to build strong relationships with team members and guests
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Strong organisational skills
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Attention to detail for effective stock control and operational management
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Flexibility to work on weekends and adapt to a fast-paced spa environment
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Qualified to NVQ level 3 Beauty or equivalent
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Own transport – Essential
Spa Assistant Manager - Day Spa employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Assistant Manager - Day Spa
✨Tip Number 1
Make sure to showcase your hands-on experience in delivering spa treatments during the interview. Share specific examples of how you've gone above and beyond to ensure guest satisfaction, as this aligns perfectly with our focus on rejuvenating experiences.
✨Tip Number 2
Highlight any leadership roles you've held in previous positions. We value candidates who can inspire and motivate a team, so be prepared to discuss how you've successfully led a team or managed operations in a fast-paced environment.
✨Tip Number 3
Familiarize yourself with the latest trends and techniques in the beauty and wellness industry. Being knowledgeable about current innovations will not only impress us but also demonstrate your commitment to continuous learning and development.
✨Tip Number 4
Prepare to discuss your strategies for achieving retail targets. We are looking for someone who can effectively implement sales opportunities while maintaining exceptional guest experiences, so think of examples where you've successfully driven sales in previous roles.
We think you need these skills to ace Spa Assistant Manager - Day Spa
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a Spa Beauty Therapist. Detail any leadership roles you've held and how you've inspired or mentored a team in the past.
Showcase Your Skills: Clearly outline your communication and organizational skills. Provide examples of how you've managed stock control and operational processes effectively in previous roles.
Demonstrate Passion for the Industry: Express your enthusiasm for the beauty and wellness industry. Mention any ongoing education or training you've pursued to stay updated with the latest trends and techniques.
Tailor Your Application: Customize your CV and cover letter to reflect the specific responsibilities mentioned in the job description, such as conducting training sessions and achieving treatment revenue targets.
How to prepare for a job interview at Flow Recruitment
✨Showcase Your Treatment Skills
Be prepared to discuss your experience in delivering spa treatments. Highlight specific techniques you excel at and how you've ensured guest satisfaction in the past.
✨Demonstrate Leadership Qualities
Since the role involves leading a team, share examples of how you've motivated and inspired others. Discuss any leadership experiences you have, even if they are informal.
✨Know Your Products
Familiarize yourself with the products and treatments offered by the spa. Be ready to discuss how you would recommend homecare products to guests and meet retail targets.
✨Prepare for Operational Questions
Expect questions about managing daily operations, stock control, and handling complaints. Think of scenarios where you've successfully managed these aspects in previous roles.
