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For Companies At a Glance
- Tasks: Assist customers with vehicle services, repairs, and MOT bookings while upselling additional products.
- Company: Join a leading car dealership in Southgate with a strong reputation in the motor trade.
- Benefits: Enjoy uncapped bonuses, dental care, health insurance, pension scheme, and 22 days holiday.
- Why this job: Be part of a dynamic team, enhance your customer service skills, and earn competitive pay.
- Qualifications: Must have a full UK driving licence and experience as a Service Advisor in a dealership.
- Other info: Work Monday to Friday with occasional Saturday mornings; apply now for a rewarding career!
The predicted salary is between 24000 - 36000 £ per year.
Motor Trade Service Advisor required for Main Car Dealership in Southgate. Monday - Friday 8am-6pm with 1 in 4 Saturday mornings 8am-12pm. Salary, depending on experience, £30,000 plus uncapped bonuses (based on upsell) OTE £40,000. Benefits to include dental care, health care, life insurance, pension scheme, tax-efficient car scheme, 22 days holiday.
We're looking for an experienced Automotive Service Advisor / Aftersales Advisor, experienced with:
- Greeting customers and booking in vehicles for service/repair/MOT
- Upselling additional services and products
- Working to high CSi standards
- Working closely alongside the Technicians and Parts department as well as Sales and other departments
Requirements:
- Full UK driving licence
- Current or recent experience within a Motor Retailer/Dealership in a Service Advisor or similar role
- Smart, well-presented appearance
- Excellent communication and customer-service skills
Full company details available on application. Apply now with your full CV to Sharron at WeRecruit Auto Ltd quoting job reference ST807.
Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately, we are unable to contact all applicants due to the volume of applications, so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Service Advisor employer: WeRecruit Auto Ltd
Contact Detail:
WeRecruit Auto Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the dealership. This knowledge will help you confidently upsell additional services during your interview, showcasing your understanding of the role.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a Service Advisor. Being able to demonstrate excellent communication and problem-solving abilities will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare questions to ask during your interview that show your interest in the role and the dealership. Inquiring about their customer satisfaction initiatives or team dynamics can demonstrate your enthusiasm and commitment to the position.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor or in a similar role within the motor trade. Emphasise your customer service skills, upselling experience, and any relevant achievements.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Mention your full UK driving licence and how your previous experience aligns with the responsibilities of the role.
Showcase Relevant Skills: In your application, clearly demonstrate your communication skills and ability to work closely with technicians and other departments. Provide examples of how you've maintained high customer satisfaction standards in past roles.
Follow Application Instructions: Ensure you apply through our website and include all requested documents. Double-check that you quote the job reference ST807 in your application to ensure it reaches the right person.
How to prepare for a job interview at WeRecruit Auto Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive services and repairs. Familiarise yourself with common issues customers face and the services you can upsell. This will show that you're not just a people person, but also knowledgeable about the industry.
✨Dress to Impress
As a Service Advisor, you'll be the first point of contact for customers. Dress smartly and presentably to make a great first impression. A professional appearance can set the tone for the entire interaction.
✨Practice Your Communication Skills
Excellent communication is key in this role. Practice explaining technical information in a way that's easy for customers to understand. Role-playing with a friend can help you refine your approach and boost your confidence.
✨Show Enthusiasm for Customer Service
Demonstrate your passion for providing top-notch customer service. Share examples from your past experiences where you went above and beyond for a customer. This will highlight your commitment to high CSi standards.
