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- Tasks: Lead HR processes, manage compliance, and drive business improvement projects.
- Company: Join Ringley Group, an award-winning property specialist known for great service and employee development.
- Benefits: Enjoy a supportive culture, professional development opportunities, and recognition for hard work.
- Why this job: Be part of a team that values empathy, innovation, and social impact in property management.
- Qualifications: Strong people management skills, change management experience, and a strategic mindset are essential.
- Other info: No driver license required; this role is perfect for those ready to make a difference.
The predicted salary is between 36000 - 60000 £ per year.
Full-Time Driver license not required
Ringley Group Limited London, NW1 8PR
Jobs in Business Support Manager previous successful applicants have come from
The Ringley Group is growing: growth is often sporadic and brings challenges in onboarding new Clients, new staff and ensuring that Service Level Agreements are still delivered. We are looking for a strategic implementer, capable of stepping up to support the Board, stepping in sleeves rolled up to fill gaps and growth voids as well as able to run critical compliance processes, business improvement projects, develop high performing teams.
So if you are good around people management and HR, but also have the tenacity to build common purpose and the discretion to work at Board level and great change management skills – this will be a great role for you.
Business Support Manager role overview – what does a Business Support Manager do?
HR: inductions, referencing, DBS checks, social media checks, HR Forms, driving licence checks, lone worker policy, visa and entitlement to work
Personal Development: CPD and training review, appraisals / PDP, qualifications targets, iHasco review, training calendar, training matrix and review, Sign up staff to blogs for technical reading, staff social media headers
High Performing Teams: unproductive fee earners, people not meeting their email SLAs, teams not meeting their margins.
Policy & Accreditations: Staff handbooks and updates, company policies e.g. slavery to ethics.
Recruitment: Job ads and meta data and SEO, Psychological Contract: Leaders recruitment videos.
Risk & Compliance: Fit to work e.g RAMS, Expenses review/policing, Credit card spending review/policing, Health & Safety review, Employers, office, cyber insurances, Fraud checks/review, Contractor collusion/related party review, Time worked/PC logs/geo location, ISO/accreditations audit & support.
Business Transformation: support to leaders on groupwide projects.
What do I need to do to become a Business Support Manager – candidate requirements
What are the skills and experience you need to be a Business Support Manager
Salary Range for our Business Support Manager located in London
Business Support Manager roles within the Ringley Group Limited at Ringley Group
The Ringley Group’s customer focus sets a benchmark in the industry. We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent. All our property people are creative problem solvers and aim to protect and enhance asset value through a range of operational management strategies. We are proud to be tenure blind and that our work enables Clients to pay people’s pensions and invest in finding a cure for cancer.
As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent. Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer: ‘good advice, great service by brilliant people, every time’.
We put these words into practice by investing in the continuing professional development of our people. We love to celebrate what we achieve as individuals and as a team. In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.
Our history: Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit. The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years. The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.
Empathy and emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning.
The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be ‘reassuringly better’ and transparent in all our dealings. By 2003 it seemed natural to write up ‘100 percent transparency, just ask’ as our brand promise. In 2010 we introduced a ‘money back guarantee’ .
By 2010 we had achieved our initial mission was ‘to become a one stop property shop’ with each of the specialist teams in the group established. We then re-wrote our vision as ‘good advice, great service, by brilliant people…. Every time’, and in short our mission is simply ‘to generate recommendations’ reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….
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Business Support Manager employer: Ringley Group
Contact Detail:
Ringley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager
✨Tip Number 1
Familiarize yourself with the specific compliance processes and business improvement projects mentioned in the job description. Understanding these areas will help you demonstrate your strategic implementation skills during the interview.
✨Tip Number 2
Highlight your experience in people management and HR by preparing examples of how you've successfully developed high-performing teams in the past. This will show that you can step in and fill gaps effectively.
✨Tip Number 3
Research The Ringley Group's values and mission statement thoroughly. Being able to articulate how your personal values align with theirs will set you apart as a candidate who truly understands their culture.
✨Tip Number 4
Prepare to discuss your change management skills in detail. Think of specific instances where you've led or supported significant changes in an organization, as this is crucial for the Business Support Manager role.
We think you need these skills to ace Business Support Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Business Support Manager position. Understand the key responsibilities and required skills, such as people management, compliance processes, and business improvement projects.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the requirements of the role. Emphasize your experience in HR, compliance, and team development, showcasing specific achievements that demonstrate your capabilities.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the company’s mission and values. Explain why you are passionate about the role and how your background makes you a great fit for the challenges outlined in the job description.
Showcase Soft Skills: In your application, emphasize your soft skills such as empathy, emotional intelligence, and change management abilities. Provide examples of how you've successfully managed teams or projects in the past, as these qualities are crucial for the Business Support Manager role.
How to prepare for a job interview at Ringley Group
✨Show Your People Management Skills
As a Business Support Manager, you'll need to demonstrate your ability to manage and develop high-performing teams. Be prepared to share specific examples of how you've successfully led teams in the past, focusing on your approach to people management and conflict resolution.
✨Highlight Your Change Management Experience
The role requires strong change management skills. Discuss any relevant experiences where you implemented changes that improved processes or team performance. Use metrics or outcomes to illustrate the impact of your initiatives.
✨Understand Compliance and Risk Management
Familiarize yourself with compliance processes and risk management strategies relevant to the role. Be ready to discuss how you've handled compliance issues in previous positions and your understanding of policies that ensure organizational integrity.
✨Demonstrate Strategic Thinking
The company is looking for a strategic implementer. Prepare to discuss how you've contributed to strategic planning or business transformation projects in the past. Highlight your ability to align team goals with broader organizational objectives.
