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- Tasks: Act as a trusted advisor, managing key accounts and ensuring successful adoption of technical solutions.
- Company: Interact Software connects millions of employees with enterprise-grade intranet software for top global brands.
- Benefits: Enjoy a collaborative culture, remote work options, and opportunities for professional growth.
- Why this job: Join a passionate team dedicated to improving communication and making a real impact in organisations.
- Qualifications: Experience in client-facing technical roles, strong problem-solving skills, and familiarity with APIs and cloud platforms.
- Other info: Work across global time zones, supporting diverse clients and enhancing your technical expertise.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Whether they’re writing code, building mobile apps, or fixing bugs, Interact’s software engineers are the heart of the business. Our engineers have a solutions-focused, “fix-it” mentality, and it’s this dedication to creating the best possible product that powers the company.
With a complex, constantly evolving platform to work on, there are endless opportunities for growth and development. Engineering at Interact is the ideal place for tech-minded problem solvers who want to help the world’s best businesses communicate.
Don\’t worry if you don\’t see any roles you want to apply for now. Register your interest to allow us to contact you when a suitable role meeting your criteria comes along. Tell us about yourself here .
Why work for Interact?
Aside from the standard benefits such as a competitive salary and pension, you also receive:
- Flexible working: We have office-based teams in the UK, US, and Poland as well as a handful of remote workers across the globe. Each department offers a degree of flexibility through our Flexible Working policy.
- Learning platform: Personal and professional growth is important. That\’s why we provide access to over 20,000 expert-led development courses through LinkedIn Learning.
- Rewards and recognition: We like to appreciate and inspire our Interactors. Everyone is encouraged to get involved with an internal rewards and recognition program that shines a light on those who go the extra mile.
- Long service awards: Experience is a valued commodity. Many of our team have been contributing towards our success for a long time, and we\’re thrilled to celebrate them.
- A social place to work: Our company values and culture extend globally, but that doesn\’t mean each department doesn\’t have its own ways of connecting too. Whether they\’re getting together socially or meeting virtually, you\’ll join a supportive, friendly team that values you.
- Global updates: Communication is at the heart of Interact. To support everyone to feel connected, we have regular global updates with contributions from across the company.
- An exciting and inclusive culture: A core value at Interact is that we put people first. That means we\’re committed to creating an authentic culture of inclusion where everyone is treated fairly and valued equally.
Transform how your business communicates
Book a demo with one of our intranet experts
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Technical Account Manager employer: Interact Software
Contact Detail:
Interact Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Familiarise yourself with Interact Software's products and services. Understanding their enterprise-grade intranet solutions will help you demonstrate your knowledge during interviews and show how you can add value to their team.
✨Tip Number 2
Brush up on your technical skills, especially in areas like APIs, cloud platforms, and SQL databases. Being able to discuss these topics confidently will set you apart as a candidate who can effectively support clients' technical needs.
✨Tip Number 3
Network with current or former employees of Interact Software on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations for the Technical Account Manager role.
✨Tip Number 4
Prepare examples of how you've successfully managed client relationships and resolved technical issues in the past. Being ready to share specific stories will illustrate your problem-solving skills and customer-focused approach.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical account management and client-facing roles. Emphasise your skills in relationship management, technical troubleshooting, and any specific technologies mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping organisations communicate better. Mention specific examples of how you've successfully managed complex client accounts and resolved technical issues in the past.
Highlight Technical Skills: Clearly outline your technical competencies, especially in areas like APIs, cloud platforms, and database management. Use specific examples to demonstrate your ability to troubleshoot and provide technical guidance.
Showcase Problem-Solving Abilities: In your application, include instances where you've effectively diagnosed and resolved technical issues. Highlight your approach to conflict resolution and how it led to successful outcomes for clients.
How to prepare for a job interview at Interact Software
✨Showcase Your Technical Skills
As a Technical Account Manager, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with APIs, cloud platforms, and troubleshooting methodologies. Highlight specific examples where you've successfully resolved complex technical issues.
✨Emphasise Relationship Management
This role requires strong relationship management skills. Share examples of how you've built and maintained customer relationships in previous roles. Discuss your approach to understanding client needs and how you’ve ensured their satisfaction and retention.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you had to handle escalations or conflicts. Be ready to explain your thought process and the steps you took to achieve successful outcomes.
✨Research the Company and Its Products
Familiarise yourself with Interact Software's products and services. Understand their target market and the challenges their clients face. This knowledge will help you tailor your responses and show your genuine interest in the company during the interview.
