Internal Sales Manager

Internal Sales Manager\\nNorthampton \\nMon-Thu (9am-5pm) Fri (9am-4:30pm)\\n£40-45k\\n\\nWe have proudly partnered with a leading business with over 65 years of expertise in their field, offering expert technical support and custom design solutions. They are looking for a driven and dynamic Sales Manager to lead their Internal Sales Team. You’ll be responsible for ensuring seamless operations, hitting targets, and enhancing customer satisfaction.

With a strong focus on process improvement and proactive sales, you’ll play a key role in delivering a market-leading experience for our clients.\\n\\nKey Responsibilities:\\n\\nLead, motivate, and develop the Internal Sales Team to achieve sales and customer service KPIs.\\nBuild strong relationships with customers and internal teams, ensuring seamless collaboration.\\nManage quote requests, orders, and after-sales processes efficiently.\\nImplement proactive sales strategies to drive revenue growth.\\nMonitor sales performance, analyse data, and report to senior management.\\nWork cross-functionally with logistics, marketing, and external sales to align strategies.\\nConduct team meetings, one-to-ones, and provide ongoing coaching.\\nContinuously improve processes to boost efficiency and customer satisfaction.\\nStay updated on market trends, competitor activities, and industry developments. \\n\\n The Ideal Candidate: \\n\\n3+ years of experience in sales and/or customer service management (B2B preferred).\\nStrong leadership skills with a track record of team success.\\nExcellent communication and relationship-building abilities.\\nProven experience in developing and executing sales strategies.\\nAnalytical mindset with the ability to interpret sales data.\\nCustomer-focused approach with a passion for top-tier service.\\nProficiency in ERP, CRM, and Microsoft Office tools.\\nA driving licence and access to your own transport is essential. \\n\\n What they will offer you in return: \\n\\nCompetitive salary\\nCompany phone & laptop\\nHybrid work options (post-probation)\\nFree local gym membership (post-probation)\\nDeath-in-service benefit (3x annual salary)\\nCompany pension plan\\nOngoing training & professional development\\nFast-paced, high-growth environment with a supportive, team-oriented culture