Housing Related Support Worker

Overview

Creative Support is a thriving and progressive national charity delivering high-quality, person-centred services. We are seeking a warm, motivated individual to join our team in Grimsby, focusing on housing-related mental health support alongside our Service Manager and Community Links and Assessment Co-ordinator.

In this role, you will provide outcome-focused support to individuals over 18 who need housing-related assistance. Your work will help improve mental health, sustain tenancies, maximise independent living skills, enhance engagement with landlords and accommodation providers, improve money management and reduce debt and arrears, enhance home safety, reduce homelessness and the threat of homelessness, better manage substance misuse issues, and access volunteering opportunities both within and outside the service.

You will offer advice and guidance on housing and support options, helping service users access and engage with these services. Additionally, you will signpost other services that may meet their support needs.

Please note, a full UK driving license is an essential requirement for this role, due to travelling around the community to provide support to service users in their own households.

Vacancy Reference Number: 83482

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Responsibilities

• Provide outcome-focused housing-related and mental health support to individuals aged 18 and over.
• Help improve mental health, sustain tenancies, and maximise independent living skills.
• Enhance engagement with landlords and accommodation providers; improve money management and reduce debt and arrears.
• Improve home safety, reduce homelessness and the threat of homelessness.
• Support better management of substance misuse issues and enable access to volunteering opportunities.
• Offer advice and guidance on housing and support options and signpost to other relevant services.

Requirements

• Full UK driving license is required.
• Based in or eligible to work in the UK.

Benefits and progression

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles, with career progression through tailored learning aligned with national strategies and the WE CARE framework.

We are an inclusive, anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer with Investors in People Gold.

Application process

Applications are reviewed as they are received. We require candidates to be located in and eligible to work within the UK. Please read the job description and complete the online application form using the links above. A copy of the application form can be downloaded from the links above. Completed forms should be submitted to our head office address or emailed to recruitment@creativesupport.co.uk. If you do not hear back within 10 working days after the closing date, this is considered an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. For advice on completing the application form, please call 0161 236 0829.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS